Vivian Nail Spa

I have been here now several times and I have to say, no matter who I get, everyone is very professional and I am always pleased with the results. I have scheduled with Michelle before for nail extensions; I went with silk nails, which I actually would not advise for anything longer than 3 – 4 days. Wish she would have told me that. Otherwise, she does beautiful work and is often booked up. I find that they are usually slammed on weekends so during the weekday is your best bet, but pretty much everyone you see will do a phenomenal job. Extra points for carrying new lines from OPI and doing paraffin dips on all manis & pedis. This is now my go-​to nail salon in the greater Springfield area.

I’ve been here a few times for manicure and pedicure. I love it. They do a fantastic job, the place is always clean and everyone is friendly. Prices are great, color selections are great, and I love the fancy pedicure chairs and the calming environment for pedicures. I agree with a couple other reviewers that the wax is nice for a pedicure, but kind of uncomfortable because it’s very hot, though only lasting for a few seconds. I will come here again!

The staff was kind but I expect better quality for $ 30. My pedicure was not well done. I give myself better pedicures than what was paid for. My cuticles were not pushed back or trimmed enough. The rookie mistake of not painting the inner edge and the very top of of the nail was committed. The wax is a very nice touch but it’s very uncomfortable to try to get your foot into the tub when you’re seated like that. The massage part was a very weak rub down.
I will agree that the massage chairs are great, they are stronger than most salon chairs.
Overall, it seems they have a lot of regulars for manicures but my pedicure was not impressive. It was equally clean and lower quality than most salons I’ve been to offering $ 20-​$ 25 pedicures.

Probably my second review, but don’t care. I always feel amazing when I leave this place. Ask for Yen, this girl hooks it up always!

I’ve been coming here for almost a year I ALWAYS see Michelle! I have never left unhappy, she always goes ABOVE and beyond for me her services and hospitality is heartfelt and wonderful. I am getting ready to move states and truly heart broken saying goodbye to her, I wish I could take her with me!!! Thank you so much Michelle!!!

First of let me say that Michelle and Tiffany have always been wonderful, and do a great job!
The reason I am not leaving a good review for the salon is because this is the second time since I’ve been going here when I’ve been told the incorrect times they will be closing (holiday hours). It’s hard to plan when some of the employees answer the phone and either don’t understand English or are clueless to what is going on.
As for regular hours there has been more than a few times when they aren’t open at their specified opening times. The phone just rings and rings, or no one is there at 10 or 11. (I’ll be honest I’ve never tried to be there super early on a Saturday lol).

Had another great pedi and Shellac mani today with Linda! The job she was doing was terrific but when I asked for a few special touches, she was very happy to do them. I’m not a Nail Nazi like some but I do like my mani/​pedi done well and Linda is expert at making that happen. I even ran into a co-​worker who said she had heard great things and I assured her that what she heard was right on target. Great place to go to get wonderful service and relax!

Overall I’d give this place a 4. Most of the girls here do a great job on manis and pedis.
The guy who works here (not the owner), tho nice, did a horrible job on my mani pedi! The coat on my toes way totally different on every toe and one was completely smudged. I could have done a better job myself! I wrote the store about it as I was frustrated that I’d spent over $ 60 on a mani/​pedi to have it not even look good. Never heard a response from the owner and I haven’t returned since! If you’re not going to right your wrongs, you don’t need my business.

I just moved in the area and found out this Nails spa thru Unilocal and glad that I went here. Got a wax and pedicure appointment with Linda who did an amazing job! Came back after a few days to get a Massage and Lei (If I got her name right) did a great job! I was very happy to find this place! They were all nice and the place was clean.
They accept walk-​ins too!

I recently moved to this area and am so glad I found Vivian Nails, my new go-​to place for manis and pedis. Tiffany always takes care of me and she has a growing list of regulars. She gives the best mani and pedis, pays very good attention to detail and my nails look great up to 3 weeks or more. All the technicians are friendly and nice. Like other reviewers have stated, the salon itself is very clean and they use sterilized tools for every customer. Best part about Vivian Nails is the paraffin wax that’s included in ALL nail services. I love this place! Sometimes they have coupons that are 20% off a service per month, so be on the lookout for those too. I usually pay $ 32 for a gel/​shellac mani and $ 30 for a regular pedi.

Vivian Nail Spa is a cute little shop in one of the busier and older strip malls in Springfield. I stopped in here on a whim since their reviews are mostly positive and my normal salon is so hard to get into now-​a-​days. My first visit, I walked in without an appointment and noticed the sign requesting cash for tip, so asked if they could take a walk in, but first asked them to point me to an ATM. They happily did both. I ended up seeing Hannah and she was so meticulous on both my mani and pedi that I made an appointment with her again before a wedding two weeks later. They have a large array of gel colors, several match/​work with the regular colors (love this!) so you can go gel on your hands and regular on your feet as I usually do.
They also offer various spa treatments, like waxing and facials. I’m not sure this will become my regular nail salon yet, but I am very pleased with the results and would not hesitate to go back.

I’ve been coming here for 4 years now and haven’t stop.
The salon itself is very relaxing with the music they play and the comfortable chairs. The decoration of the salon is beautiful and the salon is kept very clean and the bathrooms are maintain as well. From what I’ve seen they sterilize all there tools for each client which I’m really happy about.
I’ve gotten many pedi’s here by my favorite technician Linda because she is great at taking out in-​grown toe nails! I’ve also tried shellac, pink and white, tips and acrylic nails and a massage which all I loved and I continue to come back. The favorite thing I love about this salon is the paraffin wax they use for a pedi and mani! The wax leaves your feet and hands feeling so smooth.

Not great. Not poor. Just okay. I came in late in the evening for a pedicure since I couldn’t get in to see my regular pedicure lady at my nail salon. This place was able to accommodate me on the spur of the moment. Got a spa pedicure for $ 55. The chairs were nice, decent polish selection and the nail tech spoke very good English. She was friendly without being intrusive of my private time. My spa pedicure was just okay, nothing great to write home about. It was definitely clean and sanitary. I would not hesitate to use this place as a back up in the future.

EXPERIENCE: My mother and I walked in with no appointment and were welcomed by a gentleman who I believe to be the owner. He asked what we wanted and gave us the gel color swatches to chose from. I came in wanting a new set of acrylics with gel and my mother just wanted regular shellac. I was seated at a woman’s station and she proceeded to work on my nails. She didn’t introduce herself and was quiet the whole time, but that’s okay. I told her I wanted an oval nail shape with tip. I even showed her a photo just so she could get an idea of what I was going for. She did everything wonderfully! Paid attention to detail, was precise in the filing, and gave me a beautiful end result (picture attached). Even though she didn’t talk much she definitely accomplished everything I wanted. The one thing I didn’t like about this experience was the hidden prices. Initially we were told $ 45 to take off my old set, put on a new set, and apply gel polish. But what they didn’t tell us is that when you do sharp tip acrylics its another $ 10. It was no big deal, but I didn’t like how they didn’t disclose that in the beginning. I gave them that feedback and they said that every salon will charge 10 extra for acrylic tips. I gave my feedback and paid. Overall, great results but they could improve their communication skills.
DECOR: The overall appearance of the salon was very tasteful. The walls were a two tone neutral color and the lighting was very modern. The crème colored leather seats were well cushioned and very comfortable. Vivians Nail Spa is definitely one of the most tasteful spas I’ve been to!
*Cash only for tips*

I just moved to the area and was in desperate need of a pedicure. I LOVE VIVIAN NAILS! I went last night for the first time and I got a regular pedicure. It was so wonderful. They were fast and efficient. The quality of the pedicure is great. The salon was clean and the staff was nice and helpful. I will be back soon.

I went in for a Mani/​Pedi. The pedi was good, came with the paraffin wax treatment. The young lady did an ok job, but stabbed my toe, and made me bleed. She did not want to work on my toe after that, saying it was sensitive. I was like… um, you just stabbed me that is why it’s «sensitive». The manicure could have been better, she didn’t really shape my nails, I felt kind of rushed. Granted, I know it is was Mother’s Day weekend, but how is that my fault? Bottom line: The establishment is clean, very clean actually. The service… eh. The price… could be better.

I go to Michelle there, who is AMAZING!!! They are totally reasonably priced and Super clean and professional. I recommend anybody go there!! THIS though, Is hoe awesome Michelle is…

I had one bad experience here but like everything in life I gave it one more chance and I don’t regret it one bit. I usually get the same nail tech. His name is kevin I believe, he is friendly and tries his best to make you feel comfortable. I tell him exactly what I want and he makes it happen. The atmosphere is very peaceful and very clean. They are very professional. My last visit made me like them even more. Will definitely keep coming back here

A couple of years ago I discovered Vivian Nail Spa, thanks to Unilocal!Based on the reviews, I felt like it would not be a dirty, unprofessionally run shop, and you users were right! This place is VERY clean — they make a point to clean every station after use and they use all new sanitized instruments with each guest. I’ve been back many times now, taken friends and my daughters with me, and have never turned back.
The décor is relaxing and tasteful. The front room is for hands, seating about 15 stations. The back is for feet with 8 pedicure stations. Ahhhh, those massage chairs! But the chair is only half the pleasure as these ladies and men do a great job massaging your feet and legs with even just the basic pedicure. Add on some spa treatments, and you get scrubs, masks, hot towels and hot stone massage. Really, it’s quite a treat! Behind the foot area are a couple of waxing rooms.
I’ve had a variety of services here — plain manicure, gel nails, bikini and facial waxing, basic and spa pedicures — and they’re all good quality and priced at a good value. You don’t overpay for services here — which is part of the reason I keep going back and can AFFORD to keep going back. I’ve also had a variety of technicians, and I’ve never been unhappy with the services. They all are a little different in their delivery, so if you want to get the same tech again, learn their names.
I advise making an appointment in the spring and summer on weekends — they get really busy around prom and wedding season — or stop by after school or work. They close at 8 on weekdays, so the place is nearly empty on a mid-​week night. Maybe I’ll see you there!

I went to Vivian Nail Spa today for the 4^th time. I’ve been in search for a go-​to nail salon since moving to the area and I think I’ve found the one.
The massage chairs are great and the scrub and paraffin wax included with the pedicures are definitely a plus! Tiffany was the tech who did my pedicure. She was gentle and paid attention to details. My toes look great!