Virginia Urgent and Primary Care

Dr Davis is excellent. He diagnosed a life threatening medical condition I had a couple years ago. I was sent directly to the hospital at his direction and spent the next four days there. I am now fully recovered after a year of treatment and testing. I cannot be more thankful for Dr Davis’ professionalism and medical skill. I refer everyone I know to his practice.

I usually am treated with respect when I visit this urgent care. Today that was not the case. This review concerns Dr. Zink. The rest of the staff were wonderful. I forgot to get blood pressure medication script, ran out and could not get in to see PCP right away. I made a mistake as I am not perfect and did not plan this well. The fact remained that I have been a patient here before, was not asking for pain Meds and my blood pressure had already gone up in two days without Meds. Dr. Zink was incredibly rude and condescending telling me this was an inappropriate use of urgent care. I am not sure why it isn’t when I have a legitimate illness and needed medication. In addition, I did pay my co-​pay and my insurance accepted.
I was made to feel as if I was such a horrible person coming there for help until I could get in to see my doctor. I am an adult but she treated me poorly like I was a criminal seeking dangerous drugs. After, a lot of rudeness from her she gave me a month’s script.
Up until this point I have recommended them to agencies I work with but will no more. Dr. Zink needs to learn to not be condescending to anyone and get a better bedside manner. If she does not like helping people maybe she should do something else. I would never use the words she used with me with my clients. Too bad because everyone else there is lovely.

I usually see my primary care provider; however, since she was not available and I was feeling quite under the weather, I’ve decided to check out VMAC (Virginia Medical Acute Care) — I am usually not a fan of Urgent Care facilities as I’ve never had a good experience with them in the past due to misdiagnosis, speedy check-​ups, and missing details and such. However, this facility is a walk-​in and are opened on weekdays from 8AM to 5:30PM (drug screening are only offered within 8AM to 4:45PM). A little outdated, but still a practical working facility (I really liked the Mickey & Minnie Mouse pictures in the patient rooms). The receptionist there was very friendly and had a great sense of humor — she really welcomed patients that are new as well as regulars. Filling out the paperwork was a breeze. The nurse that asked me more specific questions as well as who took my temperature and blood pressure was very sweet as well. I was surprised and disappointed that a nurse practitioner came to see me, rather than an actual doctor — I felt as if the check-​up was quite general, but took longer than necessary (had a strep test as well, which was good to have to eliminate the possibility). I think I was more concerned with the fact that it was more ‘thoughts/​opinions’ rather than an actual diagnosis, so in that regards, I was a little underwhelmed. The clinic accepts most insurances, but it is recommended that you contact your provider to see if they cover as the most you would pay would be your co-​pay. The clinic provides a variety of services, such as the flu, UTI, bronchitis, asthma, fracture care, skin infections, burns, physical exams for school/​sports/​pre-​employment, have on-​site x-​rays, vaccinations, etc. They even have designated patient parking spaces available in front of the clinic, which is nice!
+no actual diagnosis given
+friendly receptionist: D

Just went in with some cold symptoms. I was nervous by all the bad reviews of other urgent care facilities. I filled out two forms, waited 10 minutes, was taken good care of by nice people and was on my way. Really pleased with the experience and will definitely go back when I get sick again.