Roto-Rooter Plumbing & Drain Services

Will never use again.
Had our sewer line replaced. They left a GIANT mess and said they’d be back in a week to take care of it. A week turned into, «It’s too wet.» then into «the ground is too frozen.» This happened in early December and they finally leveled the dirt out in April.
They also had to dig up concrete. They left the old concrete in our yard along with pipes all winter long. When they finally leveled the yard (after several texts to the manager), they forgot the concrete and pipes. HOW? They were right there!
Manager comes and personally takes pipes. A few days later after another text to the manager he sent someone to get the concrete. He was also supposed to have them cut the new pipe down to size since they left it sticking 2 feet out of the ground and remove form board from redoing the concrete.
Guess what? They took the concrete and that was it. One MONTH later I contact corporate and within an hour I had a call from the manager stating he thought it was taken care of. (I have texts from him stating otherwise). Sent yet another guy out to do those things.
Then today my husband went to do something in our garage for the first time since last winter. They cut through our electrical line to the garage.
Do not use these people!

Do not use this business. They poked a hole in my kitchen pipe, deliberately withheld information about my situation so as to bill me for multiple services, cancelled service appointments within an hour of when the service was to have begun and management ignored all my calls to resolve the issues. When I hired another plumber to come in to fix the problem, which was now worse due to their incompetence, the new plumbers couldn’t believe what they were seeing. The words «they exploded your pipe» were used more than once.
They aren’t less expensive than other area plumbers if you’re willing to put in some time to do the research. A little bit of research beforehand could have saved me 3 partial days off of work, $ 400 and a lot of headaches.