Residence Inn Springfield

Great room, we were upgraded when we arrived because a suite was open, even though we’d already paid, and the breakfast was tasty. The lobby is nice, everything is clean, and the area around the hotel is very nice with lots of restaurants around.

I have never stayed a hotel with friendlier staff! Especially the breakfast employees! They are all so friendly and helpful. The treated my children like people, instead of nuisances. The rooms are spacious and very nice. We were able to enjoy the pool at the very beginning of the season, so it was cold, but still lots of fun. We had lots of family there for a wedding, and there were still 12 of us on Sunday evening. We used the grill to cookout in the courtyard and were very comfortable making ourselves at home. We even enjoyed the fire pit some, too. Great place! This was second time I stayed there, and would definitely use it again.

The staff at the Residence Inn Springfield MO made our stay better than we could have imagined. We were in town for our daughter’s wedding, and the staff was so accommodating and welcoming. The breakfast staff helped us surprise the newlyweds so extended family could all send them off with well wishes. From reservations to front desk to housekeeping and beyond, everyone we encounterd went out of their way to make our stay comfortable and fun. The pool and grill area provided much needed relaxation the day after the wedding — and the spacious guest rooms were appreciated by all. Thank you so much for your part in making our stay easy and memorable.

Very nice room and friendly staff. However, if you’re looking to use the pool forget it. It’s out of commission until late May or June 2016.

I’m a traveling physician and I try to stay at marriott. But, I changed my reservations from my contracting company. I held it with my bank card and they called the next day to change out the card. But a few days later there was a 400 dollar charge on my card so I called. I was told to call during the week. Then I was told off and I was refused when I asked to speak to a supervisor. Really? Then I called corporate. They put the manager on the line. He said he would put in a refund. No apology. A few days later, I called corporate again because nothing happened. and they basically told me I could get a lawyer… I didn’t bring it up, they did… is anyone at marriott paying attention? Is this for real?
This actually went on for 3 weeks with multiple phone calls before I called corporate and before I asked to speak to a manager. The manager is totally unprofessional, dishonest and incompetent. I stay at marriot all the time… trust me, you do not want to stay at this one!
UPDATE: SO ITS JUNE AND THEY JUST ILLEGALLY CHARGED MY COMPANY EXTRA PET FEES ON TOP OF THE REGULAR FEE (which I pay all the time, 100 dollars). I’M A PLATINUM CORPORATE MEMBER AT MARRIOTT!
This is unbelievable… I stay at residence in all the time in other cities and bring my pets (and hire professional pet walkers/​sitters for each day I work. Ask any of the half dozen hotels I’ve stayed at about my pets, they are 16 and 17yrs old, sleep all day and totally docile, sweet, like little old people… ZERO DAMAGE! I pretty much live at marriot.
STAY AWAY!

Stayed here one night during a weekend trip with friends to Springfield. The hotel itself is located on the south side of town with convenient access to the highway. The front desk staff was friendly, however I only really interacted with them during the check in process however the process itself was very pleasant.
The room itself was large, with a mini kitchen area and a living room which was separate from the bedroom. The kitchen was nice and had plenty of storage in the fridge and freezer. The living room area was nice and served as a great place to catch up with friends before heading out to dinner. The bedroom felt a little tight by not leaving much room between the bed and tv however it did open up on the other side to the sink and separate bathroom area. The bed itself was comfortable and provided an excellent night sleep. WiFi was free, and actually had a decent speed for once.
The next morning I checked out the free hot breakfast which consisted of the usual fare, eggs, bacon, sausage, and a waffle maker. I did see the business center which consisted of a computer and printer, however there were also other amenities, like a fitness center and pool which I was unable to utilize during my trip. Overall the stay here was good and the value was even better.

Conveniently located near plenty of dining venues. The hotel offers spacious and clean rooms. Often times, I would lodge here during business trips. Now, I solely lodge here for pleasure as I’m heading north to Chicago. The staff always ensures to accommodate my large family so long as a 2 bedroom suite is available. Their 2 bedroom suites are amazing! I wish I could have stayed an additional night or two. The swimming pool area and basket ball court are perfect for additional relaxation. This hotel is at the top 2 – 3 Residence Inns in the Midwest. I look forward to my next stay here at this hotel.

NOPE, no, WHAT???
Per the marriot site… they are 100% a smoke free hotel… Yet our room WREAKED of smoke… The patron below us was smoking on the balcony… The people that worked there didn’t care at all… The manager was «helping to get a room ready» when my husband asked to speak with them… We called to say our concerns… hotel didn’t care.
Dirty towels on the floor of the entry and the hallways.
Moved to another hotel… Wouldn’t stay here if you paid for it for me!

Excellent hotel. Luxurious in several respects. Great breakfasts, excellent room accommodations.

As a Marriott platinum member, I can say this hotel is better than expected. The room is spacious and clean. Friendly staff. Free wifi. Close to hospitals.

Very comfortable suite. The staff were extremely helpful with directions. Comfy beds. Quiet! Would definitely stay here again.

Spent one night here and would stay again. Front desk staff was pleasant and efficient. Room was clean and everything worked. The free breakfast was tasty and plenty of selection. Overall a good stay.

Very clean, spacious and great special rates. The double room, 2 queen bed option is the way to go. No complaints! I’d stay here again if we have to go through this area again.

Very clean hotel. Super friendly front desk staff. I love my room. Too bad I am only staying for one night. There is a kitchen, stove, microwave. The pool looks nice, though I did not get to use it. There is a coin operated laundry room.
The night I checked in there were beans and wieners as an evening snack in the lobby. Free wifi is a big plus. If I ever make it to Springfield again… I will be sure to stay here.

Free hot breakfast. Free parking. Free wi-​fi. East check in and check out. Friendly staff. HUGE suites with stove, microwave, fridge, dining area, work desk, living room and bedroom. I was very pleased and would recommend to anyone looking for a little more comfort for an extended stay.

With not many choices for a full service hotel in Springfield, the Residence Inn is by far the best and closest thing you will find. The rooms are new-​ish, very clean and spacious with really comfortable beds /​nice linens. The workout room is small, but clean with all newer equipment, and huge TV and it is NOT in a tiny converted hotel room. Instead is has huge vaulted ceilings and exterior windows. The free breakfast isn’t my type (nothing organic with white bread toast, scrambled eggs, sugary cereals, etc), but I did have some apple juice and some yogurt. The service is TOP NOTCH in every aspect — from the breakfast staff, to the front desk, to housekeeping.
There is a lot of parking too — so no worries there.
A Four Season’s it is not, but my boyfriend and I both give the Residence Inn two thumbs up (okay — a total of 4 thumbs!). We will be staying here on all future visits to family.

I have to give this Residence Inn 5stars. Very very clean. Quiet and excellent staff. Free wireless, of course free breakfast and happy hour. The rooms are big. I believe this hotel is pretty new. Perfect location. Right by the highway, grocery stores and restaurants. The staff is very friendly and housekeeping… well like I just said… it’s very very clean. The majority of the rooms have a balcony with a patio set! I know! That’s pretty awesome! Makes having a hard day at work OK once u come back to a hotel like this! I would highly recommend this hotel for leisure and business travel. Or just to get away. Oh… and thank God for special company rates! Yay!