Oil Can Henry’s

NEVER GO TO OIL CAN HENRY’S!!! Took my wife’s car in get everything done. Oil change, transmission flush, power steering flush, coolant flush. Car had an issue last week and i checked tranny fluids burned so bad never changed looked at power steering fluid never flushed less than three thousand miles we took samples of the fluids. I called around aparently this is quite common. Spent 300.00 on what??? The oil was changed that was it. Even the coolant was filthy.
I would advise you not to go there at all. looking for an attorney… they scammed me and my bank. I thought 35 minutes was odd. I’ve been working on cars since I was thirteen. Never seen fluid so bad. Any good attorneys out there? I’m going to start calling.

I’m giving them three stars for consistently fast and friendly service.
The good — I’ve been here multiple times and the wait is never too long, and they always have today’s Register Guard to help pass the time. They are also very communicative about what they are doing for me.
The bad — The upselling is annoying and the price for the oil change is very high. This last time ran me over $ 200 for 4.5 quarts of «high-​quality synthetic oil,» an engine flush, and new cabin air and engine air filters. Sounds like a lot, right? And I badly needed ¾ of those things (the engine flush probably wasn’t necessary… but I didn’t have time to research it first and it sounded good at the time!). But I was still floored by the price. It was so convenient to have them just take care of it, but made me sick to my stomach to pay that much.
The ugly — After doing a little research later, I found out just how much higher the price is for the convenience of having OCH change my oil, flush my engine and change both filters… and after pricing out all the materials, it would have cost me about $ 50 – 70 to do the exact same thing I just paid out the arse for. And after Youtubing the procedure, it looks very DIY-​able. So, while I am still patching the massive hole that was burned in my wallet from my latest OCH visit, I will be changing my own oil and filters from now on. Never again will I pay that much for a dang oil change. Sorry, OCH, but we’re breaking up. It’s not me, it’s you.

I just want quality service… even if I have to wait. What I don’t want is some punk ass acting unprofessional and pissing me off. I have zero tolerance for disrespectful people… and I let them know it. I won’t be back to any OCH’s ever because of my visit on 7÷9÷15.

I’ve been to this OCH several times and always leave saying that I’ll never be back. I always do a walk around my vehicle now before leaving and do spot checks here and there. I’ve found that tire pressures are NOT consistent. Often missing caps off the valve stems when they finish. Once I found that they had not secured the cover over the air cleaner after trying to sell me an air filter I didn’t need. And like others say, watch for the upsell. Most likely not needed.

I’d appreciate their thoroughness if they weren’t trying to sell me stuff the entire time they’re working on my car. Beyond that, their prices are RIDICULOUS! I paid $ 36.99 for a conventional oil change, which is about $ 8 more than what they charge at my local Les Schwab (not all Schwabs do oil). That isn’t what astounded me. My car has 90,000 miles and should probably be taking high mileage oil, which is what I use when I do my own oil at home. Naturally, Johnny Oil Change let me know that I should go with the high mileage stuff and I, naturally, inquired as to the price difference. I nearly told the kid that I wouldn’t be requiring any of their services and would be going elsewhere. Like I said before, it was $ 36.99 for the conventional oil change. For high mileage (the same Castrol or Quaker State High Mileage oil that I use at home, nothing magical like unicorn sweat), they wanted $ 58.99! For those of you less familiar with basic math, that’s $ 22 more. Are you serious!!! What kind of rube do you take me for? Does ANYONE actually fall for this? A 5 quart jug (the amount required for a standard lube job) of conventional Quaker State 5w30 costs $ 14.47 at WalMart. A 5 quart jug of HIGH MILEAGE Quaker State is $ 15.97 at WalMart. That’s a grand total of $ 1.50 difference between the two and yet, somehow, Oil Can Henry’s is getting $ 22 for that $ 1.50 difference! Well, they didn’t get my $ 22 and they won’t be getting any more of my business either. That kind of highway robbery is flat-​out unethical and shouldn’t be put up with by anyone.

Fast service and work I can trust. I like that they keep a record on file of what and when you had work done. The one thing you need to watch for is the up-​sell. They always recommend motor flush and a new air filter, every-​time! Today the said a brake light was out and it was they offered to fix it for 9.95! I bought the bulbs at Walmart for 1.97 and did it in 5 minutes at home. I like it when they find the things I would miss, just not that big sell for extra services at very high prices.

I like OCH! This place is great. Nice staff & they do a good job quickly. It can get quite busy some times, but they always give you a newspaper. The company I work for uses this OCH & they take good care of us.

Made my first trip to OCH today after moving to North Eugene. The staff was incredible, professional and courteous like I have never seen at an oil change business. A quick drive from the university I got away with 6 quarts of synthetic for $ 59.99 (There is a $ 10 off coupon if you do a search for «oil change» on google maps around 97 403). I never got the impression that these folks were trying to sell me anything I didn’t need and was in and out in less than 15 minutes.