Nordstrom Rack

The men’s department is a farce, a pale shadow of Pentagon City. There are no dress shirts. There is essentially no suits, other than a highly limited single brand selection.
You might as well walk next door to Men’s Wearhouse: this borders on hostility.

Really surprised about all the negative reviews… I’ve always had a pleasant experience when I come to this Nordy’s rack.
This shopping trip I was looking for a new leather jacket. I found this amazing Michael Kors Jacker for half the price! Only thing was it was in a medium and I needed a large!
I found a sales associate that was more than able to help me! She looked it up and ordered it for me In a large!
This store is usually pretty organized and easy to move through… I always find something nice when I come here.

My first time at this location and I was pretty satisfied in the helpful and friendly customer service. The store is about the same size as the Pentagon location. They do have a good selection but as far as the women’s shoes it’s not as great of a quantity as the Tyson’s Corner and Pentagon. The store is clean, organized and nice fitting rooms to try on items. I probably will come again since it’s so close to my home.

Meh. This Nordy Rack felt like a TJ Maxx, which I’m a fan of, but not for the Nordy prices. It’s neat enough and the staff is attentive, but I don’t think I’ll come back. Slim pickings. Go to the one in Tyson’s instead.

The selection here was decent, as was the staffing. We visited on Labor Day and were able to get some great deals as there was an additional 25% off of clearance merchandise.
When we went to check out, we were not too far back in line, and a staff member offered to check us out at one of the desks in the middle of the store. We then had to wait for it to be unlocked, and probably would have been out faster had we stayed put.
I was underwhelmed when I purchased a pair of designer sunglasses and a matching case was not available. Though I can appreciate that the glasses I purchased were on sale, this was still annoying.

The Nordstrom Rack in Tysons has a better selection, but this location in Springfield Town Center (located on the same side as the lower level of Target and the food court) comes close. There’s a good selection of women’s clothing and shoes, and everything is well organized for the most part.
There’s no signage for the cash registers which can be confusing, but if you’re facing the store from the entrance, it’s located on the left hand side next to all of the beauty products and women’s accessories. I haven’t seen any sales associates with the mobile register at this location (yet). Depending on the associate at the cash register, they can be pushy with their rewards card but I get more points on my credit cards so I always decline.
As with all outlet/​clearance stores, you really have to spend time to look for what you want, but it’s worth it for the price point that you’re paying for. I walked out with a BCBG sweater that was originally priced at $ 118, for $ 19.99!

Located near Target. Parking is abundant, but hard to get in and out. There’s only one entrance going into there and the mall. As others have mentioned, it’s very hard to locate a customer-​service rep anywhere. For checking out and returns, the register is located somewhere in the back tucked away. Again, very slim, slim selection for everyone in the family. Probably the worst one I’ve been to. Very disappointed with this new store.

Not bad. Nice selection. Decent pricing. Lots of employees around keeping store need and organized. Managed lines with mobile checkout so wait was reasonable. Will return.

I went in about a week ago and bought a bunch of things totaling 230 and then went back a couple days later and purchased shoes for around 35.
The first time they asked me if I wanted to open a rewards account i said no because you choose a credit card or a card that you can link to your debit. I didn’t want to do that but when i asked if i can link it to an existing credit card he said YES. So he did it, and at first it failed but he tried it again and after what seemed like forever he said it was approved. I made my purchase… went back another time and purchased the shoes the same way — no problems.
Today I get a call saying there was a problem connecting the card to my bank and the amounts were rejected… i explained i used a credit card and they said they are sorry the cashier did that but it has to be to connected to a bank account. WELL I NEVER WANTED THAT.
Now they said I need to go in and pay cash/​check/​debit asap or over the phone to pay the balance. They said I can not use my credit card unless I return all the items first and then re-​buy them. I already took off all tags and one item was a gift so i don’t even have it anymore.
There isn’t even ANY compensation for all the inconvenience. SERIOUSLY? Get your ish together. Now I have to waste MY TIME and go in so shitstorm can get their money because of their mistake. LORD KNOWS If I don’t pay it’ll effect my credit score but I get NOTHING when they inconvenience me. I get that mistakes happen but the way they were saying it like «oh yeah so don’t worry about it though… you just need to go in and give us about 300 cash asap even though we know you wanted to pay with you credit card. lol silly us». I had PLANS for tonight and now I have to change them to take care of this and I have to bring my sick baby with me.
Take away points —
1 — Don’t sign up for the rewards program, it’s not even worth it except for the intro. $ 20. After that you might as well get points on a good credit card.
2 — avoid the springfield location because they don’t know wth they’re doing
3 — avoid nordstrom rack because if they screw you over they will not do anything to try and compensate.

Stopped in here to do a return and check out the inventory. Parking lot is shared with the Target. There’s an outdoor and inside entrance. Signs all over the place say ‘find a green shirt employee who will help you with checkout’. I found a green shirt person who helped me with my return. The cash registers are in the back of the store, not very easy to find, but I guess if those green shirts are all over the place, then who needs the register??? WRONG… I was going to purchase a few items, and ran into a green shirt gal. I asked if I could pay, and she seriously said, «oh, you need to go to the register». I said” well the signs say, look for a green shirt”. She seriously argued with me, and said ‘well the registers are right over there’. I just walked to the register since I was in a hurry. Seriously there were TONS of green shirts walking around. This gal was in the purse section, doing nothing but chatting with another green shirt. Honestly, the Fairfax location is so much better. Skip this location unless you are desperate.

Huge place. Parking can be a pain. Enter from frontier drive near the metro. The interior is bright and Airy if a little dingy. The men’s section is well laid out. However, it is rather low end. It is definitely lower end products than the Tyson’s location. The men’s dress shirts had lots of cheap tinny hilfiger. There were no John Nordstrom signature dress shirts. Those are generally the best deals at the rack. The men’s shoes are also on the cheaper end. There are some good things for men. Lots of casual wear. On a visit this week, there were tons of swim trunks and summer shirts.