Midas

I went on a Saturday morning to have my regular oil change and tire rotation completed. The staff was courteous, efficient, and got me in and out within an hour. I especially want to thank Nate, one of the managers there. I had been hearing a buzzing sound in my air conditioner for a few weeks. I had gone to the dealership where I had bought my car to ask about what they could do, and they told me they would have had to charge me a significant diagnostic fee to take a look at it, which I was not willing to pay. However, when I asked Nate about it, he went ahead and looked inside the system and saw that the air filter had not been properly installed and was allowing large debris to get into the air conditioner. For no charge, he removed the filter, cleaned out the debris, and reinstalled it correctly. A few hours later, the sound I had been hearing for weeks was gone. I really appreciated that. I have had bad experiences with other Midas outfits in the past, but this one was completely opposite. I plan to take my business to them again in the future.

Best costumer service hands down! They even called me the next day to follow up and thank me for my business. I got an oil change (during a weekday lunch) and they completed it within the hour. They found a few things wrong but gave me an honest, low quote and were not pushy about trying to up-​sell me like most other mechanics. Great place, highly recommend.

Not a big fan of auto repair shops but these guys were great and Honest. They gave me a quote that was well under every other shop I took my vehicles to. The staff was great and got the job done in the time frame that they had said. I totally recommend this shop!

Nice staff but plan to wait for at least double the amount of time they quote you. I’ve been here for 3 hours and my car still isn’t done. They said the tires were here but then they had to go to the warehouse to pick them up. They seem honest compared to other mechanics but it’s super frustrating regarding wait time.

NEVER have I spent 3500 on repair only to call back and THANK them! These guys made a worn out, abused jeep run like NEW! Saved us thousands! Eddie is someone you can TRUST. These guys do it right!!! I found my go to mechanics!

I waited three hours for an oil change, and it felt like the shop really wasn’t well coordinated at all (specifics to follow), despite being staffed at the front desk by both Dallas and Eddie all morning.
Sitting in the waiting room, I also got to hear some questionable details of what was going on, including:
–Their safety inspector who apparently «missed» a bad wheel bearing on a car he had just inspected. Fortunately, they caught it in time (before the customer left) to perform the $ 475 repair for the customer.
–The customer who made a 10 AM appointment by phone the previous day but was told upon arrival that they had no record of the appointment. The customer was challenged to provide the name of who he had spoken with the previous day, which he did not know. He subsequently asked to see the manager («Dallas») and was similarly told by Dallas that they were sorry, but that there was little they could do for him unless he’d like to return at 1:30 PM or later for his 10 AM appointment. This customer subsequently called Midas (I’m guessing Midas corporate) to complain, which surprisingly reached the shop management while I was there. From what I heard, nothing beyond an «Oh, okay, we were busy» was apparently the shop’s internal resolution, since that’s where it was left.
It’s worth nothing that the «busyness» they were experiencing was likely in part their own creation through disorganization and, in the case of the missed bad wheel bearing, questionable competence.
–I observed two walkouts, one after waiting quite some time. I would have walked out, myself, but had already invested too much time to do so.
On the positive side:
–Dallas noticed me still sitting in the waiting room 2 hours after arrival and asked which of the cars in the shop bays was mine. When I told him that my car had not been taken back yet, he said that he’d «put mine on the top of the pile.» True to his word, my car was next to be taken back.
–My oil change seems to have been performed competently (fresh oil, no leaks thus far), despite being performed by the same employee who I overheard Eddie describe to Dallas as being unreliable.

Love it I always come for my oil change here, the one time I dont come here my car gets jacked up by another MIDAS location but anywyas GREAT customer service!!! Help out the best they can and wont try to be slick because you’re a female!!! I’m sure many others try that move! Ugh wish I should have came here instead of going to the one across my job!!!

I myself am not a huge fan of auto repair shops. The reason you may ask… they try to gouge you. All the time. I needed my tailpipe fixed as a bracket had broken off from the tailpipe and left a small hole. I needed my emissions inspection so this was an issue. I took my vehicle to the Shell station near my house but that is another review all together. What matters is that I ended up here. My wife called while I was at work and explained the situation and what Shell was telling us to Dallas. He said bring it in and they would have it fixed up for a fraction of the cost. Sure enough, they welded everything and performed the emissions test and all is well for under $ 150 so I was a happy man (Shell wanted over $ 650).
So, no trying to gouge me. It was a simple, what needs to be done. A few hours later a phone saying hey, you’re good to go. No, hey, you need a transmission flush… or, you should consider new brakes all the way around so here’s a quote… simply what I wanted done. Thank you Midas!

These guys were great!!! We had other shops try to charge us almost 650 $ for our muffler alone then add on junk totaling 1100 $!!! Dallas and his staff for us fixed and our emissions inspection an ALL PASS for WAY LESS!!! He was able to repair what we had (seeing that it was a recently replaced exhaust anyway)!!! Now, I know this isn’t the case for everyone, but I feel confident that they will do what they can to make the best choices for your car and your wallet!!!
AND… to beat it all… we gave them our car by 9am and it was finished before noon! They really saved us on more ways than I can count… We had to get all this stuff done by the end of the month… They were the ones to do it!

Dallas and his staff keep my ’96 Taco on the road — 245K miles and counting. Service is pretty fast and reliable. The prices are reasonable for the service and expertise.
I have been taking my vehicle here for almost 2 years now since I moved into the neighborhood and I trust these guys implicitly.

Have to agree with other reviews listed on here — Dallas is the man. He’s got a sidekick Tom that is a little off-​kilter when it comes to social interaction, but the rest of his staff is friendly and intelligent. Here’s a list:
1. They will bring you into the garage to show you what is wrong with your car before they do any real work
2. Dallas and Tom will quote you on upcoming maintenance you car will need
3. The day after you go in for service, you’ll get a friendly follow-​up from Dallas just to say thank you
These guys value customer loyalty — once Dallas saw that I was a returning customer he even helped me find some service coupons online to use.
Great management, great mechanics, great service, all-​around win.
I’ve been in the shop and seen some people come in and get angry because they «knew» what kind of service needed and these guys told them something different. One lady even asked them for «used tires» one time… Be wary of who the reviewer is if you read a bad review about these guys.

I took my car there to get the brakes replaced. I walked in and got immediately greeted by Moe. Super nice and willing to explain things to me. Then after a quick brake inspection, the mechanic came to me and talked to me about price BEFORE they performed the work. Even took my mobile coupon off the Valpak app. They had it all done within the hour at half the price quoted to me by the dealership. I received a follow-​up call the next day just to make sure I was satisfied. Great job guys and thanks. I will be bringing my other car to you when it needs work too.

My car had been serviced a month earlier at a different dealership. I knew my break pads and only my break pads needed replacing. They quoted me 500.00 for pads and rotors — I refused but still was charged 30.00 for the info.
REMEMBER some auto shops will let you bring your own break pads which you can purchase for 20.00 and up at auto parts store — Also, some auto mechanics will not charge you for the info you already knew!!!

I took my car because the check engine light was on. They were unable to determine what was wrong. The guy didn’t believe that the light was flashing because he said it didn’t show up on the history line on the computer they plugged in. He was very nice and so was everyone else, but I just didn’t like how they didn’t want to investigate further. I would not have gone there if my engine light wasn’t blinking but he didn’t seem to believe me. So the next day same thing happened so I grabbed my iPhone and took a video of the engine light flashing and took the car back. He looked at it and said I still cannot determine the problem. So eventho everyone was nice and welcoming I was not happy to see them not want to look more into the problem my car was having.

I would say this is your typical Midas chain location, but it’s not. The reason why it isn’t «typical» is the Manager, Dallas, who is great and the rest of the team who are honest strait-​forward folks. They help you out as much as they can (but when you need brakes, you need brakes — it’ll cost you no matter where you go!). These guys don’t BS you like other car repair places. They know their stuff, they know the other shops in the area and if they can’t fix it, they recommend the best places that can make the repair. If you need to have routine maintenance done on your vehicle — go to this location. Trust me, you won’t be disappointed.