Hair Cuttery

Sue style’s my mom’s hair. She does a touch up on her roots. The night before Easter she stayed when everyone else was gone, and gave my mom a fabulous bob and color. She does a good job with her hair, she has a round face so a bob compliments her the best. Sue is like the Vidal Sasson of bob’s.
Relax people its hair it will grow back. Unless you have alopecha, I know people with that condition and they don’t flip out over a hair cut.
If a bad hair cut is your worst day, curl it with curlers and get over it. At least you’re alive to complain about it. The perfect haircut/​color around here costs over 200 bucks!

UPDATE: I had to track down a district leader, as my «case was closed» without my knowledge and without notifying me. I spoke with Susan, the District Leader, and felt I was being chastized for not being satisfied with the initial resolution– the refund of $ 18. Bad move, Hair Cuttery. There were chances for them to try to make this right, but according to the salon and District Leader, «there is nothing more we can do.»

I have been in here many times… with my husband, kids and for myself. Now the stylists that have cut my husbands hair… well, let’s just say I will let him review that service and it was usually very poor, my son’s as well… until we found Wendy. She is GREAT! She is polite, uses her time efficiently (and let’s be honest, we don’t have a lot to waste as parents) and she does a good job!
When you have an 8 year old boy that gets shy and won’t sit still because all the women compliment him on how cute he is… it is pure hell to cut his hair and the double crown and cow lick doesn’t help!
After a hair nightmare of my own, it took me a while to brave coming back in, but I decided to have Wendy help me change and reinvent my style. So we did a cut, color and condition. Now, it is not her fault that the permanent color from ages ago had not been cut out of my hair when I thought it had. So after the color was applied and it did not take as much on the ends, she decided we needed to wait 2 – 3 weeks and come back in and remove the old color and safely reapply the color at no cost to me because it was not the color I asked for. SO we preceded with mu cut and style and made plans on my further changes ;-D
I know there are many more expensive salons that are much better, and on a whole it is risky coming to chain salons like this. I would not advise most that I have experienced. But I will go to Wendy when I am in a bind and need a touch up cut and style.

Wishing I could give no stars! I’m going to give them a chance to make it right but I walked in a brunette with beautiful hair halfway down my back that really just NEEDED a trim. I really wanted to keep the length but add layers. I found a medium long cut that was in THEIR book and decided to mix the style with another medium long cut in the same book. I asked for a darker shade with chunky purposeful highlights. But definitely DARKER. … I walked out with the longest hair on my head reaching barely the bottom of my ears and BLONDE! SUE, YOU NEED TO LISTEN TO YOUR CUSTOMERS! How the hell do you put 11 inches back? Weave um no… it took four years to grow my hair out to that length! I spoke to the manager who was very sweet and promises to make it right… crossing my fingers and will update y’all! ****This picture was taken five minutes after leaving the salon!

I have been to this location numerous times since moving to Springfield in early 2013. I have mixed experiences here. My first couple of cuts were not very good. I could actually do a better job myself holding a mirror and save $ 16 but I’m lazy. On the flip side, I have had two very good cuts from here. My last cut was from Gladys and I went over two months without a cut so she had her work cut out for her. That being said, she did a great job and had a nice personality. There is also an Asian woman who’s name escapes me (this doesn’t much help because a lot of Asian women work here… sorry) but she works at the first station behind the register and has glasses. She was also very nice and did a nice job on my hair.
Those two people aside, I have had my hair cut by at least five different women here and a couple of times I was highly disappointed. This location is close to the house so I will continue to see Gladys for my cuts.

I had gone to the famous Cucy from Studio 61 in Fairfax City. Like all the reviews say, Cucy is excellent as is the overall salon. However, paying $ 70 for a small trim (my usual) without any color or highlights is not the best use of my money.
Like another review posted, I do not need anything that warrants that price tag. I went to Naima (not Nema as spelled in other reviews, it is pronounced Nigh ee ma). She cuts hair by appointment only, she does not do walk ins, which I find more convenient than a walk in because I know there will not be a wait.
For 18 dollars I got a shampoo and an inch off my hair. They don’t offer you water or tea but for a savings of 52 dollars I can bring my own.
For what it’s worth, the person before me had her hair colored and a beautiful haircut so it appears she knows what she is doing color-​wise.

I am always skeptical trying out new hair salons. Saturday I went to this Hair Cuttery, and found exactly what I was looking for. I went around 10am, and did not wait. I was welcomed by Sue, and she washed and conditioned my hair and trimmed my hair. She blow dried my hair, just enough so I wasn’t cold going back outside. The whole thing cost me $ 16!!! She did an EXCELLENT job, and I will be coming back to her. She paid attention to detail and was very friendly and thorough. The salon does NOT have a great ambiance, but who cares with that price and service.

I have been visiting this Hair Cuttery for nearly 3 years. My mom first started seeing Mai and then referred me to her after being pleased with her results. I must say that I have never been displeased with a hair cut that Mai has given me. She is a very wonderful as well as genuine person and always listens to my needs.
Anyway, this weekend I had a bad run-​in with some hair dye. During the summer I had highlights put in my hair (it is dyed very dark brown — nearly black.) Recently, I noticed that my blonde roots were growing in with a vengeance, and that my hair color and highlights had faded. Of course, I had the ingenious idea «I’m going to dye my roots myself!»…big mistake. Long story short, I ended up buying a box color that was the darkest brown, verging on black. I dyed my roots, but when my hair dyed I realized it had spread into the highlights (probably while I was washing it out.) Now, they were a murky grey-​blonde-​brown color and unevenly spotted with dye. I had basically ruined my hair.
The next morning I called Mai and explained to her my dilemma. She agreed to make me an appointment for that day, only a few hours after I had called. I was quite upset about my hair and she advised that we dye it all one color and then redo the highlights. I agreed. Through the whole process Mai was wonderful, an angel and definitely put my anxiety over my ruined self-​dye job at ease. Additionally, she spent around 3 – 4 hours working on my hair until it finally looked better then it did originally. The end product was fantastic, and I am extremely happy with the results. I have definitely learned my lesson — come here instead of trying to dive into something I cannot do for myself!
Overall, I couldn’t be happier. Mai really did an amazing job. :)

I like it here; anyone can do a trim here, but my favorite people are nema, adella, and mimi! Adella does wonderful updos (and they last forever! I wore my prom hair for three days lol), Nema is very attentive and gives good advice for your hair, and Mimi gave me th BEST shoulder-​length layered cut ever (it was when I had just gotten braces, so it was tough for me to really feel good about my appearance then)! For just over 20 bucks and 30 minutes, this place is wonderful!

I’ve been here three times in the last three years, ONLY the last time was good. The first two trips the stylists didn’t understand a word I was saying, and completely butchered my hair, it was choppy and uneven and a horrible experience. BUT this last time I went and saw Naima, she is AMAZING! I told myself before going that this would be their last chance, thank god for Naima. She is wonderfully talented, and the sweetest woman. She did an excellent job with my hair, and I was HAPPY when I left! Overall I rate a three, but Naima I rate 5! If you go, definitely call ahead and make an appointment with her!

I go to Hair Cuttery because a) I am poor and b) I don’t get anything elaborate enough to warrent a $ 60 price tag.
I love this Hair Cuttery. The staff is nice and I always get in quick — even Saturday AM. When I can, I make an appointment with Nema — the Master Sylist (everyone together now, oooh!). That is about once a year and she ALWAYS remembers what we talked about the last time (college, military brother, etc). Very impressive.