David’s Bridal

Made an appointment to look for wedding dresses. The consultant took forever to introduce herself. She was seeing more than me at the time, so I was treated second rate. She didn’t listen to anything I said and picked out dresses that I had no interest in. When I informed her I wasn’t ready to purchase a dress she completely disappeared. How professional, found a very similar dress for that happened to cheaper. Glad I didn’t waste my money on that place. If you wanna feel unimportant and rushed, this is the place for you.

My daughter and I purchased a 240.00 prom gown at Davids Bridal last year for the prom. I went to get it dry cleaned and looked at the tag, it says do not dry clean. only spot clean. I wanted to resell it on line.
I wish the sales people would tell their customers that the gowns with beads cannot be dry cleaned, we were not told.
I go back to the store the manager said, oh well, sorry. Now I have a gown I cannot sell. It was worn twice. Not going back to Davids Bridal again.

I came on a Saturday, so I knew it would be crazy. My saleswoman was Bannie, who was pretty flat in a job where you expect at least a little enthusiasm. But, she was extremely busy and was working with at least one other bride and someone trying on bridesmaid dresses. That’s why I give two stars and not one; I don’t think its her fault that I didn’t get much of her attention because she only had so much to give. She kept disappearing to help her other customers, which of course she had to do. I wish their corporate would allow them to work with one person at a time.
However, benefit of the doubt aside, she really had to coaxed into getting dresses after the initial pick we did ourselves. I figured she would know the stock better than us and it would be easier to give her some descriptions and make a selection, which she did do after a couple requests and giving us blank stares. But even then that whole store didn’t have more than 2.5 racks of wedding dresses to choose from. You get what you pay for here I think.
I don’t NOT recommend them because if you’re on a tight budget and you don’t care what you’re experience is like, I’m sure they’ll get the job done. I ended up getting a dress elsewhere.
On a sidenote, I got a bridesmaid dress fitted here and had a great experience with their seamstresses.

never again! this place is all about commission. My daughter stood in line for over 45 minutes watching others being taken care of THAT WERE AFTER HER instead of her. Yes she is a CHILD that was ignored, she asked for help numerous times and was ignored. this is unacceptable and if she wasn’t in love with the dress I would have told her put it on the ground and leave it where it belongs. No one customer is better then another. Knowing I was on hold on the phone waiting to pay makes it no better. whether she was paying for it or putting it on hold she is still a customer. this is the same store that when I was looking for a wedding dress told me to go home take a colonic and come back. needless to say I would rather pay boutique prices and get better services then pay $ 300 for poor service.

If I could give this place 0 stars i would. My experience at David bridals was just awful. The management is rude. The way they talk their staff is unbelievable. I witnessed the manager confronting an employee out on the floor about a mistake she had made totally humiliated her. Consultants there are very unprofessional and impatient. The dresses are cheaply made. And when you ask for a percentage off on the model copy they will fight you all the way even when the model copy is damaged to begin with. avoid this place all together.

If I could select 0 stars I would. I recent came to this David’s bridal to try on bridesmaid dresses for my good friends wedding. The entire party was there on time, and our representatives name was Bannie. She was terrible. Not only did she not communicate things properly she was short & seemed as if we were getting on her nerves. Some of the dresses the bride wanted us to try on she didn’t have, and just dismissed them. No «I’ll try to find them elsewhere» nothing! Just «we don’t have them». Not right. Then she just expected us to shout out our pant size for her to bring over dresses in our sizes. At the very least she could have been a bit more discrete. She just walked around the store & hoped we were following her. We were a group of 7, with only 2 dressing rooms, with an appointment. Another problem. After asking, another associate offered us an additional room that was being unused. So that was one positive. Bannie would bring dresses over, then disappear. And none of the dresses she brought over were even the color the bride requested to see. We had to ask her to bring the shade over for us to see! One member of our group was 5 months pregnant and asking how to order as she will have had the baby before the wedding. Bannie insulted her even going as far to say «you know, with your second baby you don’t loose the weight as fast» and «are you active? Excercise? Eat right?» None of her business!!! So rude. Not to mention she didn’t even know how to suggest to order Bannie had to ask someone else. She measured me wrong and tried suggesting I order the wrong size. She did not communicate the cost of the dress, or how payment was due up front. Nothing. As we were checking out she just got up from behind the desk ask 3 people had ordered and walked away. Had another woman help us. Again, nothing said. Just walked away. So unprofessional!!! Last but not least, when the bride requested a swatch, she was told the dress color she selected didn’t come on a swatch. ??? What! How can sell a color & not have a swatch??? I asked the woman if other stores had one. She didn’t now. We had to ASK her to call & find out. She never offered. Toke her 10 min to find the number to Plymouth meeting — so instead I googled it & called myself & handed her the phone. So unprofessional! Very disappointing as this should be a positive memory leading up to a beautiful day, not a negative experience that many of us should not endure! Use caution as I’m sure many associates are great, ours could care less!

To start with, I am SO not into the whole bride thing. My mom and I went to David’s just to see what we’d find. My time frame was very short, I didn’t have a bridal party, I did not want to be a floofy Cinderella creampuff, and I most certainly was not into spending $$$$$ on a dress I’d wear once. So yes, David’s has a huge selection, relatively reasonable prices, and accommodates a realistic range of dress sizes.
Overall, I do (heh) recommend this store. This is mainly thanks to the exceptional service I received, and I did find the perfect dress! Definitely request an appointment with Ms. Yvonne. She is amazing, kind, non-​pushy, and just a lovely person who went above and beyond to help me. Jeanette, the manager, was also outstanding, and Marina and Maggie in alterations were great and patient despite many complex fit issues with my dress.
Note: I was shocked by how expensive alterations were (almost as much as the dress itself!). So you should know to factor that into your budget. I don’t know if it would’ve been different anywhere else though, because my dress needed a lottt of work.
I wish the store had better, more flattering lighting, and the dressing rooms really should have mirrors in them so you could get a first look at yourself privately. I did not like having to walk out of the dressing room, in full view of whoever’s around, to get to a mirror.

Went dress shopping today for the first time… found tried on 5 and found 1 I really love. Jaliesa was great and helped me figure out and narrow down what I liked and what would go well with the smaller, more casual wedding I’m planning. I was worried there wouldn’t be enough time to find a dress, order it, and have it fitted, but she assured me there would be plenty if I decide to purchase it soon. Will definitely be returning to show my mom the dress and hopefully purchase. Everything else was easy… didn’t have to wait, had plenty of time with Jaliesa, and she made everything seem easy which I appreciate.

I have to be honest, I wasn’t looking forward to coming here. I hate shopping, I hate dresses and I hate people. Well, let me rephrase that, I hate people suffocating me and surrounding me at every turn as though I’m completely incapable of doing anything for myself. With that all being said, I have to say that this was actually a very productive and extremely smooth sailing trip!
I’m getting married in the Spring and myself and my bridesmaids went to check out the bridesmaid dresses and hopefully find something of good quality and at a decent price. I hate that most times you’ll never be able to wear your bridesmaid dress again, and you’ve put out half a paycheck for it in the meantime.
We went ahead and looked through the racks of dresses to start pulling what we could for my bridesmaids to start trying what they could on. I have to stop and complain here; they do not have the biggest selection of plus sized dresses to try on, which can be embarrassing, frustrating and just plain annoying. You have to stuff yourself into a dress that’s 2 sizes to small and have clips all over you in order maybe get a feeling of what you might look like in the dress if it was actually your size. I don’t see why they can’t offer each dress in each size they would normally sell.
Another thing that I’d have to complain about, as far as company wise goes, they don’t have any bridesmaid dresses with sleeves. Not a SINGLE dress comes with sleeves. I understand sleeves aren’t «the thing» anymore, but when you have bird arms like me, and feel like you could fly away at a moments notice, it would be nice not to have to buy an additional item, (i.e. jacket or pashmina).
The carpets are hideous in this place, but that’s not really a deal breaker for me, but just know they aren’t pretty. The chairs are also cracked and split vinyl, so make sure you’re not wearing shorts or a skirt.
Alright, it seems like I really hate this place, but I can’t say after all my above complaints that I do. We had Toni as a consultant and she was really amazing, she wasn’t running around like a crazy person and leaving me in the lurch. She paid attention to my girls and made sure they had what they needed, (i.e. corsets, shoes). Everything went a lot better and smoother than I thought it would, and we were in and out in about an hour. It was great to hear my girls say, «yes to the dress!»
I have to forewarn you, make sure that you go either early in the morning or late at night in order to get the proper attention you want and deserve.

My review is not based on the location, but based on our sales associate. I have purchased two wedding gowns from this location with zero problem — this time I had a very different experience!
Myself along with 5 other women came in for a bridal party fitting — I am one of the bridesmaids. Our sales associate, Amanda, who goes by «Mandy J», was quick to attend to us. She gave us the tour with no problem — the problems did not begin until my friend Jenn (the bride) started feeling immense pressure from Amanda. We could all tell that Jenn was uncomfortable and not happy with the dresses, but Amanda was pushy and it became quite evident that this was, in Amanda’s eyes, a sale — not a helpful experience for a woman who is going to be getting married.
When it was my turn to check out, she asked my friend if her name was under «Jenn» or «Jennifer» in the system — she then got very angry and said that SOMEONE had put her in the system twice and that it would «SCREW UP» her commission. VERY UNPROFESSIONAL. She attempted to order my dress, and said very rudely «I can’t order this.» When I asked why, she explained that the color I chose would not be available to be picked up on time for the wedding. After two more alternate color choices, I was finally able to purchase a dress with a delivery date that would be in time for the August event. Upon paying for the dress, she asked the bride if she was going to be buying a dress today, or not, because IF SHE DID, I would get $ 20 off. As I do realize this is a promotion run by the store, this was yet again another pushy plea to make a sale. I told my friend to not worry about the $ 20, and to not feel pressured — I am not worried about the money, I just wanted her to buy a dress if, and only if, she LOVED it — not to save me money! I had the intention of purchasing a preservation kit for my ballroom gown — but, because of her consistent rudeness, I decided I would rather someone else make the commission, and did not purchase one. I left shortly after this, very aggravated.
After I left, I was told that the rudeness continued, as Jenn continued to look for her PERFECT DRESS — remember, this SHOULD be a very enjoyable, relaxed experience for any bride… this is the dress you are going to marry the man of your dreams in, so it is supposed to be exciting — not rushed, or pushed. Amanda spent several more hours with the remaining bridesmaids, the grandmother of the bride, and the bride herself. Once they were done, and the bride DID chose a gown, Amanda shamelessly told everyone that since she spent «all day» with this particular group of women, she MISSED OUT on other customers, and more commission! I am not one to cause a scene, but I must say that she should be very thankful that I was not there for that — I would have insisted on speaking to management IMMEDAITELY!
I have never in my life met a person, whose job is most likely based on commission, act SO insanely rude and unprofessional. She not only was rude to almost everyone in the bridal party, but more importantly, she completely RUINED the experience for the bride.
If you do chose to go to this location, and are given the sales associate Amanda, who goes by «MANDY J», do yourself a favor and ask for someone else!

Great experience! I went in to David’s bridal at Springfield last Saturday to look for a prom dress. I wasn’t sure if I would find something, especially something that would be pretty and not too costly. Jaleesa hooked me up!!! Seriously, y’all, if you go in to the store just ask for Jaleesa, because she’s amazing. She found me a great dress that wasn’t too expensive (half off– yess!!) and she was warm and friendly. She wasn’t lying when she said we’re her family when we walk in to the store. She offered me different options, and all these ways to dress up and down my dress. Long story short, just go to David’s bridal and let Jaleesa work on ya, cause you’ll be pleased.

This is a review of this particular store, not David’s Bridal as a whole. We purchased bridesmaids gowns here bc of convenience and price; but the staff in this store is blatantly rude. We’ve been in here three or four times — and each time was more unpleasant. If you can find another store, I would.

A woman named sheryl attended my wife and she pretty much ignored her. And when she wasnt ignoring her, she was talking to her like she was stupid because english isnt her first language. Also, she made an appointment and they didnt have enough people working, so that woman was handling another group. If someone makes an appointment, you make sure they get attended. That lady needs to be fired and this place needs new and better employees. My wife didn’t feel special when she was looking for her dress. That’s pretty disgraceful. You should probably avoid this place.

Here is the pro, and it outweighs the cons for me:
Decent bridesmaid dresses in lots of colors for a low price.
The cons you will discover during the process are:
It’s not always great service (at least on a crowded weekend). They don’t have half the stuff in store so we tried on dresses in peach and yellow and tried to imagine them in the deep red sangria color. There is a bit of chaos on the weekend, so while our person was nice and trying to help, people were grabbing at her and interrupting a lot. It’s def different from the classic bridal shop, but really do you need that kind of fuss over bridesmaid gowns? Probably not.
Some dresses are better quality than others. Might take a few tries if you order online, but in store we found one we that fit true to size and came in the same color and fabric to one we saw from JCrew (at half the price). And while I’m on that subject, I adore JCrew, but the 2 bridesmaid dresses I tried from them were not true to size and didn’t seem better quality than anywhere else we visited.
They aren’t super flexible. My bridesmaid dress arrived and I only have 14 days to pick it up before it gets sent back. Between work travel and planning my own wedding, not to mention not living in Springfield, I could use a window longer than 2 weeks. They will ship it to you… for $ 15 per dress.
But back to the PROS… spending $ 350 on a bridesmaid dress that you should admit realistically the girls are unlikely to wear again is less than ideal. And I am happy that my friend the bride was willing to endure a few cons above with us to find what ended up being a nice dress, that fit everyone well, and was $ 139.

Keep in mind that two stars means, «I’ve experienced better.» Just because David’s Bridal wasn’t for me, doesn’t mean it can’t work for you!
I went here after a day of dress shopping, and was really only concerned about checking out bridesmaids dresses for my girls, but knew if we wanted attention, I should try on a few dresses myself. The material of the two I tried on felt cheap and were more akin to the quality of prom dresses than bridal gowns. No thank you.
Now that we snagged a consultant, she helped us find bridesmaid dresses in a beautiful color and fabric. I’m not 100% sure we’ll go with it yet, but it’s definitely an option! It’s also helpful since one of my bridesmaids lives in another state, and David’s Bridal is nationwide.
The worst of it all is the hounding on the phone. They’ve called me multiple times, offering photographer packages and other nonsense. Please, just… stop. It might make sense if you’re buying your dress from them, but otherwise, it’s obnoxious. Give them your phone number at your own risk!
I understand that they offer wedding dresses at amazing prices, and for a lot of people, that’s perfect. But they are just not for me.

I’d hate to say that this place is kind of ghetto, but…
Aside from that, we had a good experience. Our hostess was Toni (I think) and she was great. She was patient and helpful and just down to earth. They have a huge collection of bridesmaid dresses and a ton of space. There are also a bunch of shoes and accessories to choose from. Be sure to check out the Vera Wang collection.
One thing I thought was a scam was them telling me I needed to order my dress right away b/​c it wouldn’t be here till the end of May. My sister’s wedding is in June! So, the second week in January, I rushed to order my dress. Two weeks later, my dress is hanging in my car! I think they just want you to get nervous and quickly buy from them. But who knows, maybe I was just «lucky.»

this location gets three stars — i’ve had good and bad experiences here. when they are packed on a weekend, DON’T GO! don’t call here either, pretty much ever. they put you on hold and leave you there. but if you just show up on a weeknight, they are great to work with. they can be helpful, friendly, and everything you want in someone who’s helping you with wedding attire.

Despite having made an appointment our entire bridal party was thoroughly ignored by the woman who was given the task of attending to us. When we did finally flag her down, she wasn’t helpful at all. She ended up telling us stories of her daughter’s wedding. Unfortunately, her answers to our questions were not well informed either. How do you not know if you have rush delivery?
I know that Davids Bridal has the market cornered on bridesmaid dresses and you are at their mercy, but I don’t understand the scare tactics they use to make you order your dress 4 months in advance. Also equally annoying is their sizing situation. Granted this is a company issue as opposed to this particular store, but I don’t understand it. In a business that is supposed to cater to women, why make the dresses too small and force you to try on something 2 sizes bigger… or worse, in my case, they didn’t have my size and had me try on something that was 8 sizes bigger and then they offered to clothes pin it like a giant sack down my back. Doesn’t exactly make me want to fork over the $ 150 for piece of junk dress that I know I will never wear again. I was so fed up with the woman who was «helping» us, that I chose not to purchase my dress at this location.
I did go to the Plymouth Meeting location and had two women helping me. A much better experience there and only a quick shot up the blue route.

I have a love/​hate relationship with DB (David’s Bridal.).
While I elected in the end NOT to get my bridal gown through them, my bridesmaids both got decent (cheap — but hell, they’ll NEVER wear them again — let’s face it) bridesmaids dresses there.
The customer service can run the gamut from «fend for yourself, bitch» to «your humble servant». It depends on who you get and WHAT DAY AND TIME (i.e. do not TRY to get good service on a weekend in «bridal/​prom» season).
Meanwhile — you can buy color swatches here for $ 1 a piece and go have a dress made in whatever color your bride has forced upon you. I had my girls wear a cobalt/​royal blue shade called «Royal Velvet». They were allowed to pick any dress they wanted as long as it met 2 criteria:
1. Had to be floor length
2. Had to be Royal VElvet.
Surprisingly enough both gals selected strapless styles — and they are NOT small women. They both needed fitting and the alterations were done correectly the first time.
A-​men. Thank god the weddig planning is over.
P. S. Do NOT give them your email address, like I did, or your will be on Every frikkin’ bridal/​newlywed email spam list around for months and months.
My wedding was in June 2008 and I still get emails from DB related businesses.