Cheap Tees

This company has gained me as a true fan. I placed an order this morning with a promo code for 10% off and got free shipping because my order met the $ 69 minimum. After submitting the order, I realized that I had a BETTER promo code for 20% off that I should have used. I emailed customer service and told them that I wanted to cancel my order and re-​submit it, so that I could use the better promo code, which made a difference of about ten dollars. In less than one hour, they canceled my first order, placed my new order and refunded the difference to my Paypal account. THEY did all of the legwork and simply refunded me the difference. You really can’t ask for better than that. I have purchased shirts from this company on prior occasions and I have never been disappointed with the quality or the shipping time. This experience this morning, however, is above and beyond what I expected.

This company did not follow through on an order for my church groups mission trip. I placed the order May 22^nd, didn’t get a proof to approve until June 9^th, and then on June 23^rd when I asked them when I could expect my order (now just 4 days from our mission trip) their customer service rep told me that they didn’t have a shipping address on file so the order was never processed. When I got upset (rightfully so) she became very defensive and said some really nasty things… I’m in shock. I can’t believe any business can treat customers in such a way. Save yourself some time and use a reputable company who actually answers their phones and emails on a daily basis.