I have been in this store a couple times. I had never had a bad experience from the store I have made several purchases and each time I get great customer service and like the other reviewers the shop is clean organized and will let it I also like the way they have the table set up so you can try all of their juices. I believe this store is more set up for the beginner vapor due to the fact that they rely mostly on tank vaping and are not really into dripping. I say that because if you notice they only have four flavors that you can actually trip and they don’t have too much dripping atomizer. I am starting to like most of their flavors but have noticed that mmm some of their flavors have a better taste when you drop them. Some of the flavors just don’t come through with the setup that they have on the tables. You can’t compare them to the other brick and mortar stores because they are more like a retail store they don’t have a lounge area you can’t drip any other juices besides before that I mention they don’t build they don’t worry cotton or with your automizer but it’s a great place to go and try some juices and then go right out.
Lawson E.
Classificação do local: 3 Springfield, VA
I like having a brick and mortar store, but it feels like things get a bit neglected here, particularly the all-important testers. I’ve been coming here since the store opened, and I’ve seen at least 3 managers come and go — apparently the reason being that they are opening so many stores that they need to shuffle managers around like crazy. I think the juice quality here is very good, and I’ve pretty much made it my go-to vape shop. Unfortunately, a lot of their testers were/are broken and maintenance gets neglected for months… MONTHS. Until recently, half of their testers were not operable, but someone finally came along and replaced all of them with new units. Finally, for a place that sells premium vape juice, I would expect premium vaporizers. Unfortunately their display cases have a lot of Chinese clones in them, which is disappointing. It seems like a double standard to have premium liquid made locally only to vape it in some knockoff clone.
Ron D.
Classificação do local: 3 Burke, VA
I went back in today and looked through their selection of RDAs. The staff member was nice enough to let me handle some. They do have some decently priced clones, and it was very tempting, but I decided not to pick any up. I soon noticed that they have a display rack of sample bottles from their newer«Cloud» line of e-juice — Max VG for cloud chasing. I was told that I was welcome to drip them, and thankfully I did bring an RDA with me, so I tried a couple out. «Purple» wasn’t bad. I tasted a very strong nutty flavor with a bit of bananas and cream. I could see myself using it to mix with other flavors, but I don’t think I’d vape it alone. «Red» on the other hand was very good. Essentially it tastes like a ripoff of «Mother’s Milk» by Suicide Bunny. I could see myself buying this. However Suicide Bunny has since come out with a cloud chasing line of e-juice of their own, called«Cloud Company.» I hate to admit this, but tasting how good«Red» is has made me more curious about trying out the Cloud Company line. I would like to bump up my rating to 3.5 stars if it were possible. Avail’s juice is starting to gain more of my attention.
Ali D.
Classificação do local: 1 Alexandria, VA
It should have only taken me one trip to realize that this place was going to provide me with sub par products while being also misguided by unknowlegable staff. I have had two major issues with this particular shop: 1. The first time that I went to Avail, I needed coils for my Aspire Nautilus mini tank. I was discussing with the rep about my airflow in the tank so he suggested the Aspire Atlantis tank and told me that this new tank would work on my current CFVV+ battery mod. I make the purchase. We then put juice in, prime it, etc., however, when I go to test it out it doesn’t work. Rep gets manager who then says that they don’t actually work together but says at this point he could give me the Aspire CF Sub Om battery mod at a discounted price. Okay, whatever. 2. So I now have an Aspire CF Sub Om battery mod, however I find that it is actually a clone. It didn’t have the«Aspire» logo on the battery and several other shop owners explained this was a clone. Took the mod back to Avail when they called their regional manager and allowed me to swap out for a new battery mod(same model). It’s been about 2 weeks and at this point, logo has already faded off. Bottom line: Avail appears to be selling knock off products while advertising authentic models.
Trisha T.
Classificação do local: 4 Gainesville, VA
Like expected a full stock of flavors. Clean and great staff. The locations could be a little tricky. We had a battery issue with one of the devices and the staff trouble shouted our issues and were very friendly.