Towneplace Suites

Good hotel. Clean & updated. We didn’t feel the air conditioner in our room worked properly, we had it set down to 60 & it never got cold in our room. The temperature was ok but not cool or cold. Otherwise ok

Really new hotel makes it a great place to stay!!! Clean but it’s new so it should be. I’m a business traveler and I’ve not stayed in a Townplace Suites before but my coworker highly suggested it. Nice king bed, sofa, desk, full fridge etc. I’m just a stickler about clean and this place really is. I will stay here again.

Great stop for us. Pet griendly, which us what brought it up on our radar. Very freshly renovated and clean with a very friendly staff. Good breakfast with many options. Our room was small, but tricked out with a stocked kitchen and cool storage solutions. I can see a business person comfortably setting up shop here for an extended stay. The only reason I didn’t give it five stars was because you have to drive a couple of miles for dinner, but if you plan ahead you can bring food to prepare in your kitchen. Oh, decent and peaceful dog walking around hotel. We’d stay here again for sure.

The check in was smooth and the front desk employee was very nice. I noticed that I had been put on the 2^nd floor when I had requested in my reservation to be on a high floor. I inquired as to whether or not there was a room available on the top floor but was told there was not (the parking lot had maybe 10 cars in it). I found this odd and the employee said that they didn’t have a full house so there shouldn’t be a noise problem. Hmm, that is kind of contradictory isn’t it? Well, I couldn’t hear people in other rooms talking but could hear people walking in the room upstairs as well as some type of repetitive banging noise. So, that whole situation was disappointing. Glad I wasn’t there longer than one night. We noticed on checkout that the trash in the kitchen had not been dumped from the previous guest and it smelled under the sink. Finally, the room is open to the sink and mirror but there is a separate room for the toilet and shower. The weird thing is you couldn’t turn on the light in the toilet\shower unless the light in the sink area was on. Very annoying especially when others are trying to sleep. The room was clean and the breakfast was okay. Overall I was disappointed in the quality on many fronts and wouldn’t stay here again. I might try another Towneplace Suites again but I would definitely ask questions first.

Great stays consistently! I stayed here last evening and I was on my way home to North Little Rock when I received a call from Kyle, the Operations manager. He Asked if I was missing a computer, so I checked my back seat, and he was right! I had left my computer in my room! housekeeping had found it and brought it to the front desk fully intact! I had a scanner, wireless mouse, and other tools in the case that I was concerned would not be there when I returned (I have had some bad experiences at other hotel and cruise lines before with leaving something behind, so I am a little leery of any hotel). But this staff showed class and integrity by notifying me immediately, and keeping it safe in the operation office until I got there! Great job guys! And you have won my loyalty!

I travel frequently on business and prefer Marriott properties. I have stayed here numerous times since 2010 and still in 2013 it’s nice and clean. I prefer to cook my own dinner but not my breakfast. Only four stars since there isn’t walking access to much near here, but overall a great value!

Great hotel with fresh modern suites. Only downfall is the noise of the freeway and the appliances. However, for the value received and the location, I would definitely come back here.

Have stayed at the hotel twice now on business, both times for a week.
Each time the front desk was very curious and polite, the rooms were clean, and my stay went very well. The bathrooms are a little small, but each room has it’s own fridge, stove, and microwave which was very nice to have.
Additionally, the hotel didn’t charge for every little thing. Free breakfast, snacks at dinner, and WIFI.
I would definitely stay again.

My family and I came to vist our dad and brother in Springdale.
I am a Marriott fan and preferred a Marriott property but I was a little nervous since I had never stayed at a Towneplace Suites.
Wow! What a pleasant surprise! Super clean, brand new property (2 years old). The rooms were wonderfully clean and pleasant. The outdoor pool was perfect! I think if was actually salt water and not chlorine!
The breakfast was nice… continental with waffles, fruit, yogurt, eggs, bacon, biscuits /​gravy etc.
Just a super experience and I would highly recommend!

The front desk staff are very friendly and helpful. They even moved the breakfast earlier because we had an early appointment.
Shout out to Haley and rest of staff for taking care of our stay.