Bradford Marine & Atv

Will go elsewhere in the future… IF I can help it. If you dress nice, you’ll get a salesperson, dress poor, they won’t even look at you. Their «No Haggle Pricing» is BS. I went to buy a boat AND an ATV, and by God, I feel like that earns me a discount. Ended up not buying the boat because I can shop right next door and get better service, but since they are the only Can-​Am dealer I could find and my wife was dead set on this particular wheeler, I had to buy from Bradford. This company relies on dealer geographic protections from their manufacturers rather than good customer relations.
Even after biting the bullet and buying from Bradford, the fun kept coming. Noticed a $ 200 charge on the invoice called «Arkansas Registration.» The salesman says they will do all the «footwork» and have your unit registered for life. Arkansas registration for an ATV is $ 5/​year. If you register the ATV yourself $ 200 would buy you 40 years of registration. The salesman says, «but we do all the footwork, and your time is valuable.» He was extremely displeased when I had him remove this fee.
Bought the ATV in little rock on a Friday right after opening. The unit I bought was located at the Hot Springs store, and was told it would be the following week before they could get it to Little Rock. So I loaded up and drove there myself on Saturday. I arrived at noon and they still hadn’t put the unit together, so I had to take my family around hot springs all day while they assembled the ATV. THEN, the technician had the audacity to tell me that I can ONLY use BRP oils and fluids and Mid Grade Ethanol free gas in the ATV to maintain the factory warranty. Both of these statements are incorrect and illegal. It even states the contrary in the ATV user manual provided with the unit. No company can restrict you to using only their products to maintain the warranty on a vehicle, and the ATV doesn’t even call for mid grade fuel. It clearly states in the manual to use regular unleaded fuel with no more than the govt allowed ethanol rating. Just another way for Bradford to ensure your hard earned dollars go them rather than stay in your pocket where it belongs.

Thin selection. Had to go out of my way to get the attention of a sales person.