Walmart Supercenter

I use the Walmart pick up grocery option and it actually worked pretty good. There was some initial confusion on the fact that I was not performing a site to store pick up I was able to get my order in under 15 minutes. They loaded it into the car and the order was 100% correct. The frozen items were still frozen and the refrigerated items were refrigerated. All in all I would say it was good.

This Walmart is conviently located. Parking Lot is huge. Store is nice and bright thou there a ton of people shopping on wknds it hard to maneuver cart around. They have a nice variety of items in each Dept. We got in n out of check outs and we greeted and Thanked nicely. The only thing I disliked was the people that seem to hang out in parking area and asking you for money as your walking to your car. Panhandling with Babies. Seemed like a Gypsy family. Security needs to be amped up and running these people off!

Their self check out is the slowest I’ve ever seen. I waited 15 min for a live person to show up to fix

Bought two tires and the service was fast and they did a good job, I will shop this location again!

First and foremost, this is a Walmart. Unfortunately, there is nothing that separates this one from any other one. And, this one is especially disorganized. Plus, there are usually long check out lines because there is NEVER enough cashiers.

Just literally got hung up on by a lady on the phone, all I asked her was if they was doing the free Santa photos, and she said hold on and that they just finished at 4. I asked her if they was doing it tomorrow and she told me to call back and before I said thank you, she hung up in my face.

One of the worst Walmarts in the area. The customer service is terrible and the cashiers are very slow. There is always a 30 minute line in the evenings and never enough cashiers. I only go here as a last resort.

There are at least 10 customers in line but only 1 customer service member to do returns. Meanwhile there at 4 people behind the counter separating things instead of helping move the line. And the Customer Service Manager seems like it’s her last priority. This Walmart use to be the best years ago. WHAT HAPPENED?!

This is the worst walmart I have ever been in.
1. Dirty
2. Unorganized
3. Rude and disgruntled employees
4. Auto repair is slow and the check out lady is rude
. Will not be coming back

You need to get the carts brought in the cart bens are full overspilling in to parking lot.

Tried to return a ring. So I stood in the customer service line for 30 minutes just to tell me that I have to return it in the jewelry sections. Then the poor lady in jewelry didn’t know how because she is 4 days new. Management, or help, was being called at least 4 times. Maybe management needs to look into more training.

Wish zero stars was an option. I could go on and on with complaints. ½ the shopping carts have issues, Long checkout lines, went to self-​checkout since I only had a few items. I figured it would be quicker however I was incorrect. There was nobody there monitoring the self checkout lanes. I had a red light come on which required a cashier to assist (product was over $ 100 so required approval). I stood there for several minutes hoping an attendant would appear any moment to assist me. I finally gave up and I had to waive an employee down Who then proclaimed (with attitude) that she was on break and yelled across the store for someone else to come and help. I returned to my cash register expecting her to come over to me but As she approached somebody else’s red light came on and she went to them first. I waited patiently as it took them over 10 minutes to do a price check and go check the item in the store. Instead of coming to me after she finished with her she proceeded to go to yet another customer who also was having issues with the self checkout. That proceeded to take another 10 minutes meanwhile I stood by my register knowing that had I just stood in line I would’ve been out of the store and in my car by now. When she finally finished with the second customer she proceeded to walk back to the front of the store as if she did not notice me. I had to flag her down yet a second time and let her know I still required her assistance. She did not say a word to me walked over to the registered put her code in and walked off. Never once saying a word! Like ‘thanks for your patience!’ ‘How are you today?’ Or ‘did you find everything okay?’ It was as if she did not even see me. She then walked off like a zombie and left the entire area once again leaving the self checkouts without supervision to help troubleshoot issues. And of course she was not wearing a name tag I specifically looked. As a result of their pathetic service it took me over 30 minutes at the self checkout with only four items to scan! Something which should’ve taken no more than a couple of minutes. Horrible experience not to mention I have had two of my neighbors complain that they’ve had their wallet and phone stolen from their purses at that location. I should’ve known better. Please heed this warning and avoid this location, I know I will!

Horrible service in electronics! Under staffed. Waited 22 minutes before finally receiving help. Then when they didn’t have the item and I said its on the website for this store as in stock she told me she doesn’t run the Internet! Wtf? She called another store for me then hung up and said I should call because their service sucks. Who hires the staff these days???

Negative if possible. The customer service line is always backed up. I was second in line one time and it took me 45 mins to return one item cause of the: line:. The employees at this store are by far the laziest I have seen. In addition, one lady said «What the F are you people AD Fing Matching!?» Seriously watch the language woman!
Anyhow I am boycotting all walmarts and sams clubs even if it means paying more. I am disgusted by how they treat customers.

Save yourself aggravation and disappointment by driving on by this one. The handicapped carts are either not charged, broken, or in use because they only have about six of them. The pharmacy is run by a rude pharmacist who decides what prescription to fill and informs you how poorly your doctor’s judgement is. Implies misdiagnosis be cause” you don’t look sick”. You can never find any help and the checkouts are never properly staffed. Must have the worst management of any Wal-​Mart in the area. Drive on by!

I’m new to the Spring area, and this Walmart is a lot better than the one where I’m from. It is not as crowded or as sketchy. That being said, this is still Walmart… it isn’t spotlessly clean, it seems a little disorganized in the home goods section, and you will have to wait in some kind of line to checkout. Going around 10 am on a Saturday morning has been the best for me.

Walmart needs to pay better & have better employees with better attitude at this location and all others! Ppl greater never greetsmaybe only the older ones once every blue moon. Cashiers don’t say anything they def all need to create cbls that talk about greeting guest, smiling etc this post is toward all wm locations

Good luck trying to find anybody here to help you. Went to this Walmart several times looking for items such a county keymap; ended up finding some… FOR Montgomery Country, yet we’re in Harris County! Tried looking for binders for my classes, surprise! They didn’t have any… Nothing is in the right slot so I tried looking for a price scan machine, nope! They either removed them all or none works. Pathetic and useless, you have better luck at Target down the road.

I don’t know why I keep coming back to this Walmart. Like every walmart it’s giant, and trying to find what you need can sometimes be a chore… Oh, why not ask a «sales associate» you say? DING DING DING, there is the #1 problem with this walmart. You can NEVER find an associate to help you in most of this store. I don’t know where they are always hiding out, but if you ever do find one, consider yourself lucky and go buy a lottery ticket before that luck wears off!
Also, I only go to these places during the week days (and I try to go in the morning), otherwise the place is a zoo. I do not like the weekend crowds, the place gets too weird for me.
The store at Kuykendahl & 2920 is so much better, that is the one I usually try to go to even though it is further.

So, I reluctantly stepped foot into Walmart today because I simply needed a car battery replacement. I had researched the battery on line, beforehand, so as to make sure I was sold the proper battery for my engine, trusting nothing to the ‘Automotive Specialists’ here.
Everything seemed positive when I checked in at the Automotive desk and I was told that it would be approximately 20 minutes. I waited in the Auto department for a bit, as I haven’t a use for Walmart in any other department, and, after 15 minutes of no action, I wandered to the Electronics dept. to ease the boredom.
Upon my return, the car was still parked where I had left it. I inquired at the counter about the car, having now been about an hour, only to be told that nothing was wrong with my battery and they were not changing it!
First, I did not request a battery check. I had already performed that at home, and charged the battery, that is why it was fully charged when they tested it!
Second, I had said I just wanted to purchase a battery and have it installed. Simple enough instructions, for most.
Thirdly, this poor gentleman who pulled up after me has been waiting 45 minutes for a manager to appear to give him a battery core credit! The cashier can get no response, so, who is guiding this ship?!
Now, I am still standing here, as seating is not provided, waiting for my battery to be changed out.
This is yet another example of the type of service Walmart provides. I would have given 0 stars if that were possible.