First review I will do on many sites. Shipped package via this store. Went post office. Post office did not perform. The owner being the poor businessman that he is said –too bad so sad. Can’t help. Don’t have any control. DONOTSHIPATTHISSTORE via the post office. If you do use UPS. Chet the owner had the opportunity to try to give a credit for half the cost which would be $ 8.00. I thought that was fair. But he’s too cheap to realize that doing the right thing to build a customer is worth $ 8.00. Instead, I will spread my negative experience. So now Chet has lost a customer. I’m sure he doesn’t care. So sad.
Giovanna C.
Classificação do local: 1 Spring, TX
The representatives from this store do not know about regulations or shipping process. They knew it was perishable food and how soon I needed it delivered. The package was delivered 3 days later the promising date. As a customer I should had been informed of more shipping options. Manager told me I would receive a refund by mail from UPS. I only got a partial refund. I called this UPS store to request to speak with their supervisor or manager. They don’t have one on duty, they were very rude, disrespectful and unprofessional. She said they never told me I would get a refund and will not give me the rest of the money and hung up.
Andrew G.
Classificação do local: 5 Houston, TX
This is a good, clean, well-organized and well-staffed UPS location. I prefer over other ones in the area, and this one rarely gets crowded or has a line. As another reviewer mentioned, they are great about allowing you to just drop off a prepaid package and bypass any waiting. They are also great at helping with packaging a large or unusual item. Staff is always friendly.
Jason R.
Classificação do local: 4 Spring, TX
The map location is a little off. The UPS Store is located just a little west on Louetta from the Ella intersection. Can’t miss it though… Anyhow, I often come here to drop off my UPS packages and USPS letters when I miss the regular carriers. The people there are always polite and cheerful. Even when things are crazy busy in the store I can just set my pre-paid stuff on the corner of the counter and not have to wait in line. I like dropping packages off here because UPS doesn’t usually pick up until after 5 or 6, and the postal mail after like 4… Beats making a trip to the post office just to drop some letters in the drop-box…