Always seems to be out of at least one thing on my list. A couple things have changed recently. They have done some remodeling which earns them the two stars. It was an improvement. The other thing that has changed is the way or person that makes the homemade tortillas. They were made well before the change. But now are now unacceptable. I have changed to another store but still stop every once in awhile. Hoping they improve.
Samantha M.
Classificação do local: 4 Houston, TX
Despite all the negative reviews that I have seen, this is one of the decent Krogers on the north side of town. I have made this Kroger my go to store due to the lack of structure in the neighboring Kroger stores. Keep up the great work!
Mathew Y.
Classificação do local: 1 Spring, TX
I have been shopping at Kroger for many years but I will not shop there any longer. This particular location in Spring which is close to home has become one of the worst managed stores I have been to. The inventory of goods is hardly ever complete, they don’t carry consistent brands so if you like a brand they carry one week you may never see it again after that. The customer service has become non existent and there never seems to be any managers available to customers. The last straw for me was the new credit card scanners they put in storewide, I’ve had several issues with them scanning my debit card correctly and even causing my bank to freeze my card in one instance because it though there was suspicious activity due to them having me swipe my card repeatedly because the scanner wasn’t reading it. With the new Chip reader if you use a debit card you can not use it with out putting in your PIN and it will not operate with out using your PIN. I explained that I did not want to use my card as a debit and preferred to use it as a credit card and I was told that I could not use it as credit card, at that point I told them to keep the groceries and went to my local HEB. I hate going to a new store simply because you have to learn where everything is and it takes longer to get what you want. But after being greeted by several employees in different departments and them guiding me to what I was looking for plus answering questions and explaining about their specials and sales and what to look for I was so impressed by the excellent service and the lower prices I will be a HEB customer from now on!
Jae S.
Classificação do local: 3 Houston, TX
Why are there so many stop signs painted on the ground in the parking lot? I went in to grab a onion mix to use it on my beef tips. And then didn’t have. They dont carry it. If you’re looking for deli meats its on the last aisle by the ice cream. Don’t shop during the week of Thanksgiving it’s hectic!
Adam O.
Classificação do local: 5 Houston, TX
This location is a whole lot better then the 1960&45 location. Please avoid the 1960&45 location at all costs!!!
Amanda H.
Classificação do local: 5 Spring, TX
My husband recently got a large flower arrangement for our anniversary. Sadly there was an issue l BUT the general manager was super polite and prompt about getting the issue fixed. I love getting food and flowers from this location & the management going the extra mile to make sure I was happy was very appreciated!!! We will be back :)
Josh S.
Classificação do local: 4 Hill, NH
The cashier did an amazing job! She saved me money and I had great time doing it! The sale was buy 6 items and get a discount. Example; 6 qualifying bags of pasta turns into $.38 each if you buy 6. 10 bottles of qualifying 2liter sodas equals $ 1 each. When we got to the counter the cashier probably saved us another $ 10-$ 20 by telling us we need more items to complete the 6 item qualifying items sale. Thank you random cashier!
Medina K.
Classificação do local: 4 Houston, TX
This has become my home kroger store, I’m here alot because they have a kroger gas station… and their gas prices are always about ten cents cheaper than the one on egret bay! jackpot! the store is new, clean and HUGE. they have alot of organic offerings and a pharmacy, too. Lots of registers, although i’ve never seen more than 3 of them open at a time. weird. produce guy is always super helpful, and they have a kick-butt clearance section near the bakery!
Mary V.
Classificação do local: 2 Spring, TX
I used to shop at this location years ago. Now I see why I I don’t any more! Parking lot: Tickets should be sold to the general public, for this is a local demolition derby between cars, grocery carts and pedestrians. Every man/cart/vehicle is open game! The real question is: how close can one entity get to another before a honk of a horn or the screeching of breaks is heard? Bets, please? Place your bets! The store: Bring your wallet. Actually, your Platinum AmEx card is appropriate. Prices are very high. Stock is limited and not very comprehensive. Checkout: Manned checkout lanes were long when I was here; thank goodness I was only buying one item and quickly went to the self-checkout lane. Even that had a line(people with pretty full carts using it and not adequate space between the next lane to really accommodate the cart, the person checking out and someone to pass by). The whole«Kroger Card» mantra drives me crazy, too, but that’s throughout the chain. Go here only if you are in dire need of an essential item and you don’t want to be financially raped at the corner convenience store. If you want to avail yourself of the Kroger«specials» for the week, drive a little bit to the Champion Forest & Cypresswood location, which is a much more civilized, better-stocked representation of this chain.
Bill G.
Classificação do local: 3 Houston, TX
My Kroger of choice locally. A little better selection than the other Kroger options, helpful staff. But, I have had it with the floral section. Strike 3!!! Every time I buy flowers here, they are dead immediately. Two days of life, MAX!!! Maybe they just don’t do enough volume to have the freshest selection. But, I have given up.
Himmad K.
Classificação do local: 4 Houston, TX
Convenient location with nice people. And now you can earn up to 0.10 off shell gas by using your kroger card. Count me in.
Paul B.
Classificação do local: 4 Spring, TX
The produce is much more fresh than Randalls down the road. Maybe not as good as HEB but Krogers is more convenient for me. + they have the cheapest gas around. Count me as a loyal customer
Sam V.
Classificação do local: 2 Houston, TX
Oh, Kroger, Kroger. What happened to you? Why do you let down your loyal constituents with your blatant demise into contemptible quality? Where I once was able to pick up fresh produce and carnivorous treats, I now see rotting flesh and graying meat. There is a clear line between cheap and cost competitive. Figure it out. For now, I move on down the road to cheat on you with your partner in grocery store crime, HEB. How can one feel so dirty, yet delivered?