K9 Social Club

I took my friends two dogs here a few months ago to get bathed & shaved down. I was told the dogs would be done by 2 P.M. and I would receive a call. That call never came. I called at about 3P.M. and was told the dogs were not done and I would get a call at 5 P. M…call never came. I called at about 5:30 P.M. and was told I could pick dogs up at 6 P.M. I went to pick up the dogs and only one was considered done by the owner. I assure you it was the worst botch job I have ever witnessed on a dog. There were huge marks where he was shaved to the skin (owner blamed it on the dogs coat texture), there were long strands of unshaven hair everywhere, ears were not cleaned, and he still smelled. The other dog had not even been started yet and I had to give the other dog back to be finished. When I finally got the dogs at almost 9 P.M. they looked like the owner gave children clippers and were told to shave the two dogs I dropped off. In all honestly children could have done a better job.
I had to keep canceling work appointments for the day because I kept hearing the dogs would be done at certain times and they were not. I was ashamed that I chose this establishment for my friend and had to drop her dogs off looking awful. I was furious that the owner had the nerve to charge me more than the price she gave me when I dropped the dogs off. Insult to injury came when the owner blamed me for the dogs taking so long to groom and I backed up her business (she was fully aware of the size of the dogs& length of hair when I made the appointment). There were many other rude things said to me and I could not believe this was coming from an owner of a business. If all this is not enough to convince someone considering using this groomer, I am about to give you the cherry on top of the cake. The dogs barely made it outside before urinating for an extreme amount of time. Those poor dogs were there for about 12 hours and it was alarming to know they were not taken out to use the bathroom in I do not know how long (if at all).
The K9 Social Club is the worst experience I have ever experienced at any establishment! The owner was beyond rude (not once did she apologize), did a terrible job, and did not care about the welfare of the dogs I dropped off.

Way to go K9 Social Club! I have a 55 lb male Chow with LOTS of thick fur. He came home today trimmed just as I had requested, (I am very picky), smelling fresh, not medicinal, he even let them do the dremmel on his toes, which came out short and perfect. They brushed out his fur completely and removed all of the bushy undercoat. The normal price was 49.95, we were told, but for heavy undercoats, its an extra $ 10, so the whole groom was $ 60. Not bad at all for such a big furry boy. I am quite pleased to have such a great place in the shopping area that is basically at the entrance of my neighborhood. So convenient. They also have a coupon for $ 5 off your first bath/​groom.