Angel Oaks Pet Crematory

Responsive, professional, kind, gracious, caring and considerate…
I felt as if a member of our family was helping us.
Thank you Angel Oak Pet Crematory.

This review is nearly 2 years overdue, as the passing of my little dog who got me through so much is still very difficult for me to think about. The other places I called to inquire about arrangements, including her regular vet, were not very helpful or kind. The rep on the phone and the driver were very compassionate and professional, which I know can be hard if you deal with people’s little tragedies every day. I had thought they would be expensive but the rep on the phone was very upfront with pricing, and the price for a private cremation, pick-​up and return (since I was a mess and didn’t want to drive), and video of the cremation I could go watch at their facility later if I wanted, was very reasonable compared to others’ services. The guy came about 2 hours later apologizing for taking so long (I felt like it was pretty prompt) and said they could return the ashes the next day but I scheduled a time 2 days later. The driver called when he was about there and came right to my door (in a huge complex where most drivers call me several times, can’t get to even the right building, make me come get them) and was soo so nice. He put my little box right in the passenger seat and tagged it right there with identifying info. I got a nice urn with a card about the rainbow bridge back, and also got her collar I had neglected to take off. I did not ever watch the video but knowing that accountability is there makes me feel better, and they do have a nice facility in a location I would feel comfortable going to compared to others.

My cat came home from surgery and died unexpectedly overnight. I called Angel Oaks on a Sunday morning and they called me back within an hour. They let me bring her down for cremation that very morning. I am forever grateful for the sensitivity, responsiveness and flexibility. I highly recommend them for the times when their services are needed.

While I never visited this establishment nor have I met any of the personnel, I can tell you that I am certain they cared for my beloved pet with as much dignity and tenderness as though I were standing there watching. My dog of 18 years, passed away on June 16. Though not completely unexpected given his age, we were unprepared for the rapid decline. just two days and the decision had to be made. New to the area, we didn’t even have a family vet. However, the vet we chose, via Unilocal,took care of these arrangements. I’m oh so glad they did. We received our cremains back on June 20. The beautiful urn and the lovely individualized card were very comforting. It was immediately apparent that Angel Oaks took great pride in providing compassionate and respectful care to my pet. Thank you for taking such wonderful care of our Ivan. We appreciate you.

I used Angel Oaks several years ago. My husband came home early on his way to a business meeting to find our beloved Scout dead. Angel Oaks met me at the house at 6 in the evening. The gentleman placed Scout in a larger Rubbermaid container, then placed both in the rear of Denali. Several days later he returned her ashes to us. We also received a condonlences card from them.
I’d used another service years earlier for my beloved Buster, a 120+ American Bulldog. He was not treated with the same dignity as Scout. I’ve recommended Angel Oaks to others and they remain on my «call» list as my other babies continue to age.

If you find yourselves with a dead pet on your hands, call Angel Oaks immediately. This is a family owned business and they were so sensitive and thoughtful. They came to my house immediately to take away a beloved friend. They treated her and me with a lot of dignity. I was very impressed with their professionalism.