San Diego Appliance Service

RIP OF ARTIST! DON’T BY ANYTHING FROM THIS PLACE! I bought a dryer from these horrible people and the next day when I was waiting for my delivery… I get a call saying they sold my dryer to someone else but they have one like it. I got it and guess what; it did not work. I reamed them out over the phone and they came the next day with my original dryer. How about that! Had to have it fixed several times since I bought it but not from them. THEY SHOULD BE SHUT DOWN!

Please don’t use them, first time they were so nice, came right over with a fridge, I had to have asap. I told them I had to have a stainless steel one, they brought me one that was painted, to look like stainless, he said that he would bring me the right one in a day or two. then it broke down, they came back three times to fix it, made them take it away, to bring me the right one, still waiting! will not return my calls. Have never heard from them again. I’m out $ 470 plus $ 50 to deliver. they lie, bad people!!!

I too have been duped by this idiots! They come acrossed on the phone that they aren’t like the other used applianced companies. They promised how their refridgerator was perfect and they offered the 30 days warranty. Of course, you could also have a 1 year warranty but you wouldn’t need it with this wonderful fridge! One week after delivery, it is not working. The freezer is full of frost and the main compartment is warm. They promised to be here to fix it 8 hours ago and I’m getting the run-​around. I’ll report them to BBB and try and flag their ads on CL. Stay away like the plague!

I too wish I had the sense to seek out these reviews before buying. I cannot say this strongly enought, DO NOT BUY ANYTHING FROM THESE GUYS!
I bought a refrigerator off craigslist. It was clean and looked fine. They plugged it in and took off. The freezer froze things and the lower compartment felt fine. It was cool so I wasn’t worried. After a month I noticed that fruit wasn’t lasting as long. On a whim, I bought a refrigerator thermometer at the grocery store. Turns out the fridge was never lower than 48 degrees. The highest temp is should ever be is 40!
I called Mike after 36 days lapsed (6 days past their measly 30 day warranty) He refused to take it back. He offered to send someone up to repair it, but at my cost! HELL NO!!!
I called another repair man — and yes, I checked his background on Unilocal and he was 100% positive — and he immediately discovered that the fan was not functioning and said it hadn’t been function since I got it. He put a new fan in and now it keeps everything the appropriate temp.
On the downside, since everything is cool now, there has been a persistent but unpredictable leak that spills water out onto the floor from the fridge. Part of my routine now is to check the the kitchen floor just about every time I walk in there. At this point, I just don’t care enough to worry about it.
I was swindled by these guys and will do all I can to encourage others to not walk the same path. I wish I didn’t have to select even a single star for these crooks, they don’t even deserve that.

Ugh, there is not much here that I can say that hasn’t been already stated. They are the most sketchiest repair guys ever. They are constantly either late, rescheduling, or just never showing up period. Even after confirming appointment times, they will not show or they will call back later and tell you «something came up». DO NOT USE THESE GUYS EVER. They returned the machine to me still broken (with a totally different problem) and are continuing to push around the schedule when it was their freaking fault to begin with. Even after not showing up one day, the owner had the balls to lie to me and tell me he called me and left a voicemail when we both knew he hadn’t. They have an F rating with the BBB and multiple complaints/​suits against them. GO SOMEWHERE ELSE!

BBB Rating
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Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F. Reasons for this F rating include:
* Failure to obtain a required competency license
* 16 complaints filed against business
* Failure to respond to 12 complaints filed against business
* 1 complaint filed against business that were not resolved
1 regarding Advertising Issues
1 regarding Advertising Issues
1 regarding Delivery Issues
1 regarding Delivery Issues
1 regarding Guarantee Or Warranty Issues
1 regarding Guarantee Or Warranty Issues
2 regarding Product Issues
2 regarding Product Issues
3 regarding Refund Or Exchange Issues
3 regarding Refund Or Exchange Issues
4 regarding Repair Issues
4 regarding Repair Issues
1 regarding Selling Practices
1 regarding Selling Practices
2 regarding Service Issues
I think that covers how bad of a job these people do.

Horrible, Horrible, Horrible. They did some service on a refrigerator, and now, looking back, we were overcharged and completely underwhelmed by their service, attitude, and general awful business practices. I should have known from the website that they were sketchy. I feel so stupid for being duped by them. Never, never, never again. I have filed a complaint with the BBB to get some money back. I will post when I find out anything!

These people are 100% ignorant and terrible. They should be put out of business and never allowed to do any sort of service for anyone ever again. I got a «new» washer from them over 2 weeks ago and the night I got it found that it does not work. I have since then been forced to run circles around the world. I have repeatedly called these people and tried to get them to come and fix the problem, and they always promise that they will be at my house at a certain time and they are always very sorry and then they never show up. I recommend to everyone to find someone else or some other business for your appliance needs. And not that I want to name names… but I spoke to Ron, Chris and Mike and each one of them were terrible representatives of the company and deserve nothing more than a slap in the face.

Avoid! New Owners don’t want to deal with old customers. We bought a refrigerator from San Diego Appliance last September, 2008, and it broke last night. We recognized that our 30 day warranty was long gone, but thought SD App. might have repair/​exchange services. When I called the new owner talked non-​stop about how he was a new owner, had nothing to do with the old owner or old customers, and basically told me to go call someone else.

AVIOD THESE PEOPLE!
Like the others before– I wish that I would have read this review before I did business with these people. I totally got screwed with a washer and dryer that both didn’t work. I am in the process of suing them in small emails court to get my money back. Avoid these people!

DO NOT BUY ANYTHING FROM THESE PEOPLE!!!
See the reviews below, they nailed it head on! San Diego Appliance is not a company you want to buy anything from!!!
I had (am having) the same problem with them as the previous two reviewers.
Do yourself a favor and DO NOT BUY ANYTHING FROM THEM!!!

DO NOT BUY FROM THESE CROOKS. THEY ARE CON ARTISTS THAT WILL TAKE YOUR MONEY!
This is how their scam works:
1.) You find a great deal for a washer, dryer, or refrigerator on Craigslist. You may be ecstatic since you are so close to not using coin laundry anymore!
2.) You contact Joe, Jeff, or Dan («the man» as he calls himself) and are told that the item is available and that you can pick it up anytime.
3.) You go to their scary looking storefront/​dump and are told that the item is no longer available. But guess what! They have an even better one for only $ 50 more. You will purchase the item with a 30 day guarantee thinking you’re getting a great deal.
4.) At this point, you will shortly realize that you will never receive a return phone call again. Your voice mails are absolutely meaningless. They may or may not deliver the item, but either way, they will not tell you until they show up on your doorstep.
5.) If they do arrive, they will hook up one of the items and it will not work. In my case, the appliance couldn’t even be turned on. You will then be told that it was a terrible mistake and must be returned to the shop to be looked at. You will be told that you can get a temporary loaner, but what you don’t realize is the loaner will be a cheaper model with less features and it will not be replaced.
6.) At this point, the other appliance will start malfunctioning. In my case, it was only a day afterwards.
7.) Repeat Steps 4 through 7.
Joe’s number is 277‑3513, Jeff’s is 467‑9665
If you have been screwed by these guys, you still have a few options:
Delist Them From Craigslist — Go to this link and click on «Report Scam or Spam».
Make Their Posts Prohibited or Spam
I have been doing this daily by searching on Joe Dryer, Joe washer, or their phone number. You can then open the post and click the «prohibited» link. If you refresh the page, you can also click the «spam /​overpost» link. Here are some examples:
San Diego Small Claims Court
Write A Review Here — Warn the others.
File A Claim With the Better Business Bureau
Add some Craiglist Links Yourself — Here are some examples:
I only wish I could put zero stars, because they don’t deserve even one.

I have –NEVER– in my life had such a MISERABLE experience as the day that I decided to buy a washing machine from Joe Fino at San Diego Appliance.
They started off by being TWENTY SIX HOURS past the time they promised the appliance. They all but threw it off the back of the truck and drove away before it even had a chance to turn on.
OF COURSE! IT WAS BROKEN!!!
For EIGHT DAYS they have been running me around, not returning calls, claiming that Joe is too busy, or Joe claims the repair guy will be calling ANY SECOND NOW.
I payed GOOD MONEY for that piece of crap sitting my garage. I am out $ 330 and I still can’t wash my laundry.
SOMEONE HELP ME HERE!!!
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In the end, it took them 48 hours short of FOUR WEEKS to get me a washing machine that was working as promised. I ended up telling Mr. Fino that if he didn’t have my washing machine in my garage, functioning as promised, I was headed down to his show room with all my laundry to wash it right there. That got me a «temporary washer». Four weeks later though, after a great deal of grief the washer was delivered to my garage, and was functioning.
My advice? He has great prices, but triple check ANYthing before you sign for it.