B & B Pool and Spa Center

As serious buyers of a hot tub we were very interested in seeing what B&B had to offer. However, we were very disappointed, to say the least, in our experience on 11÷13÷15. This negative review is mostly about the salesman, who was rude, condescending and disrespectful. He touts that his hot tubs are the best and yet his actions and dress were extremely unprofessional. When we tried to work out a deal, he refused to negotiate, saying he didn’t need our business. A large poster hanging up advertised $ 500 off and when we asked about it, he said it expired. Why would it still be hanging up then?
He did help, in that, his demeanor convinced us to purchase from a competitor, who was all the things he was not. Buying a hot tub is also beginning a relationship with the dealer for the future and that was reason enough not to use B&B.

Delays with Insurance and other cleanup efforts from Hurricane Sandy slowed the opening of my pool. Once the «Black Lagoon» was opened and all logs and debris removed, I discovered two large punctures in my liner. My daughter’s wedding only now 5 days away, a call to B&B late Sunday night resulted in someone at my home and the patches completed by noon Monday. Yes, I am ecstatic!