Madison Inn by Riversage

It’s a small place, but staff are so amazingly friendly. Due to recent storm we had to find a place to stay and with 2 dogs. They were very accommodating and helped out in a time of need. We would definitely recommend and go here again if needed.

This place is horrible. The smell is unbearable and my bed smells like somebody died in it. The mildew on the shower curtain is atrocious and the shower head has so much lime deposit that the flow is obstructed. My first room was so bad I couldn’t stay in there and the second room isn’t any better. They should remove beds when they stink!!!
The smell from the mattress permeates the cover and sheets and is now stuck in my nose. I would not recommend staying here unless you want to be completely grossed out! I can’t wait to get home and fumigate my suitcase and all the clothes I brought with me.
Thoroughly DISGUSTED!
This is a response to management ~ what they are saying is not true, if you want to see for yourself check into this hotel and see for yourself. I know bad smells and tried to open the window which would not open. I don’t want to engage in a tit for tat, but that is what the hotel management is doing at this time. At this point I will leave the above review as is since it is the truth ~ users beware of this establishment. If you want a room that is not fresh then stay at the Madison Inn.

Recommend staying on the 3^rd (main) floor. The elevator is interminably slow. But overall, Madison Inn is a good value, quiet and comfy with a helpful, friendly staff.

My family and I had an awesome stay. The hotel management was very kind and professional. All of the hotel staff were friendly and approachable and happy to give recommendations for things to do in the Spokane area. Our room was clean and very comfortable. We received extra linens and towels promptly. The hotel hot breakfast was plentiful and delicious. There was good hot coffee in the lobby all day. Complementary newspapers and magazines were abundant. The hotel is clean and comfortable and located very close to downtown. 5 stars!

Staff is nice. Rooms are clean and spacious. Breakfast is a joke… basically bread and coffee. They have a decent exercise room with 4 different machines and a TV. It is weird though because you have to go to the front desk to get a key to be able to use the exercise room. Overall, nice place.

Was in Spokane for a wedding. The hotel is a little dated, but it was very clean. For me, it’s more important that it’s clean than having a flat screen TV. The wifi was adequate. The staff was super nice. After I left Spokane, I realized I left my jewelry bag at the hotel! It’s not the smartest thing to do, but I always travel with my favorite earrings. When I called, the staff offered to mail it back to me! They were so nice, and I got all my jewelry back in the mail in a few days.

The good news, the staff is friendly and it scrupulously clean, a great place to stick granny for sure. And despite the signs in the parking lot warning you to take everything from your car and the ominous warning at check in, it seems safe. And the price point is fairly reasonable.
But as a business hotel, it suffers. Dated flat beds, old tube TVs and no wifi. A scruffy lounge chair.
This ain’t my style and won’t be back.

This is a really nice hotel, very cute and clean and feels safe. And the staff is super helpful and friendly. This will be my new place to stay in Spokane!

Could not be happier with this hotel ! We got to Sacred Heart after throwing some cloths in a suitcase and driving 5 hours to arrive in Spokane at 2 AM. By 4 AM when we started to think about where we would be sleeping the Intensive care nurse recommended the Madison. By then we were tired and agreed for her to call them. I could not find one thing wrong with this place! Clean, walking distance to the hospital, beautiful neighborhood, continental breakfast, friendly staff, good price, comfy beds, and very quiet. It was very comfortable after spending 4 stressful, emotional days at the hospital. We will probably be back next weekend because it is also within walking distance to St Lukes Rehab facility.

This is a great place to stay. It’s roughly comparable to mid-​range hotels but cleaner, quieter, and for many people, probably cheaper. Their primary business is medically-​associated, including folks staying while a loved one is in the hospital. But they make clear all are welcome; I was here to attend a business conference elsewhere in town. If I come back to Spokane, I’ll stay here again.
While not having the amenities of a big downtown luxury hotel, Madison has small but neat rooms in good repair. Mine included a fridge and a microwave. I found the Wi Fi to be solid. Food is in walking distance, and they have a modest but fresh continental breakfast available, as well as dinner through (I think) the hospital food service. The staff was friendly and accommodating of special needs. No coffee pot in the rooms, but they keep (good) hot coffee ready 24 hours a day in the lobby. My fridge didn’t have a have an easy-​to-​use temp dial, but other than that, I can’t think of any complaints.
The distance to center-​city is quite short; I could drive to and from events there in only a few minutes.
My only caveat to travelers is that, if you want to make a lot of noise, you probably should stay somewhere else. People with friends or family across the street in the hospital really shouldn’t be disturbed by other, noisy guests.

This pleasant little hotel is located right across the street from Sacred Heart Hospital. My room was clean and spacious, and they have a ton of basic cable channels. The only downside was that the Wi-​Fi was really shotty and unreliable on my floor; it was better in the lobby, though.
They have a free continental breakfast that consists of bagels, pastries, English muffins, oatmeal, juice, and coffee. Apples and oranges are also available. In the evenings, they offer free popcorn and coffee in the lobby.
I had to be at the hospital for a meeting in the morning, and I really appreciated that the hotel held my luggage after I checked out and gave me the opportunity to use a room to change clothes when I returned.
All in all, a nice place to stay. Just wish the Wi-​Fi was better.

Awesome place to stay if you need to be at Sacred Heart Medical Center. The staff was very kind and helpful. Free popcorn! Free coffee!

Wonderful place to stay if you are visiting someone in the hospital. Got awesome discount and just across the street from sacred heart hospital. Wonderful staff, was very pleasant to book over the phone and they made sure family stayed close together. :) free continental breakfast, popcorn in the evening. There’s pizza, Mexican, subway right next door.

What a wonderful establishment. This is a comfortable, no-​frills hotel with the best service and perfect location directly across the street from Sacred Heart Medical Center. For those of us with family in the hospital, the medical rate is a godsend. The general manager, Bill, is especially great. I highly recommend!

Stayed here for one night and this place was definitely well done. It’s a small hotel with a great staff and reasonable prices. They provided me with a business king, which came with a microwave and a refrigerator! It’s a great place to stay if you’re visiting the hospital nearby, which apparently a lot of guests stay for longer stays while having family or friends in the hospital. They have laundry service, a great vending machine which sells things if you forgot soap or detergent, etc. They serve coffee and juice ²⁴⁄₇ which is free and they have a breakfast from 6−9a every morning. There was also free wireless available in the room. Parking was also complementary. Definitely a pleasant stay!

It’s five stars for the price for sure. They give a medical discount if you need to be going back and forth to Sacred Heart across the street. They are very clean and friendly and the rooms are pretty spacious. I shared it with another comfortably. Coffee is pretty good, mild mannered and fresh, and considering it’s hotel coffee, I was pleasantly surprised. You can read their list of amenities elsewhere, but here it is again: tv, wireless, microwave, mini-​fridge, iron, hair dryer, «breakfast» (carbs and coffee), popcorn, etc. It’s a mile walk from downtown. There is a little bit of fast food next door. I recommend it, especially if you are visiting a loved one in the hospital.