Jacob’s Auto Glass

Superior customer service and great prices. Professional and trained techs. Had multiple windshields done by these guys. Jacob knows how to take care of his customers! Definitely recommend.

Best. Service. Ever. I had shopped around and been quoted around $ 600 – 800 dollars for a windshield replacement on my car. Called Jacob and he quoted me less than half that price and offered to do it within the hour. I was on lunch from work so an hour worked in my schedule. When I arrived he said it may be closer to two hours but offered me his personal car to go back to work and come back when it was done. Service is about trust, and you can trust Jacobs.

Always the best service!!! My husband had the back glass of his Tacoma shatter and on a whim he chose Jacob’s. Jacob’s provided the cheapest and fastest service. Just this morning, someone shattered my back window of a brand new Toyota 4Runner. Without thinking, I called Jacob’s and they provided the same awesome service as they did for my husband. Thank you for everything!

We were driving through Spokane area and got a rock chip on the windshield. Jacob fixed it. Great and friendly service, very fast..

I’ve been to this location 3 times now with my unfortunate luck of broken windows but they provide the best service I’ve ever experienced and for a fair price! Their waiting room is plenty cozy to wait in and it only took them about 30 minutes to replace my windshield the two times I have been in. I recommend them all of the time. IN FACT! My boss is there now as I type this review getting his rear window replaced upon my recommendation which he was quoted well under what anyone else was!

They quoted me a price that was nearly half the cost of the other quotes I received for a full windshield replacement, were able to get me a same-​day appointment, the waiting room was well equipped, and the work was completed in a timely fashion. There’s not much more you could ask for.

5-​STAR service! The service and professionalism at this shop was Top Notch! The pricing for a replaced windshield on my Expedition was highly competitive to all of the other local competitors. The waiting room was warm, welcoming and comfortable! They even have free Wi-​Fi and Coffee while you wait… which the wait time was exactly what they quoted (1hr — 45 minutes). I personally HIGHLY recommend Jacob’s Auto Glass and will refer them in the future.

Looked on Unilocal for a place to get my windshield repaired due to a rock chip that had spread across the entire bottom of my recently purchased 2012 4Runner. The reviews talked about how great Jacob was and how low the prices were and I couldnt agree more.
I told him I was from out of the area and would be in town the next day. He said he was closed but would be more then happy to come in and fix it for me. When I got here I noticed they did tinting too. My windshield had a tint at the top and he said her could match the tint with the rest of the vehicle; so it would be just like it was before. Im impressed and will never go anywhere else!
The waiting room is very nice and they have a nice little play area with lots of toys for the kiddos.

While on a trip from Vancouver to Minneapolis, my husband and I woke to a smashed rear passenger window in Seattle. We were planning on driving from Seattle to Columbia Falls, MT that day and every repair shop we called didn’t have our window in stock. So we taped cardboard and plastic to our window and headed east. About an hour west of Spokane, our makeshift solution started coming apart. We called Jacob’s to see if they could create a temporary covering that would last until we reached Minneapolis. Not only did they get us in immediately, but they also created a strong temporary cover for our window and did not charge us for it! Terrific customer service — far more than we could ever expect or hope. Thank you Jacob’s for your wonderful act of kindness!!!

Wow! I’m impressed. Fantastic customer service and the best price in town! Jacob, you and your business are First Class! I left a late night message asking for an estimate. I received a full response by text (which I requested) with quote by 7am. Jacob’s quote was the best price by far. Not only did Jacob communicate with me promptly via text with additional questions, but once I said I was ready to move forward with the windshield replacement, he got me in 20 minutes later! I used Google maps to find his establishment which is located in a nice area with signs helping to guide you. I pulled in and handed over my keys to an employee. Without delay, they took my rig into the shop. I was very pleasantly surprised with the waiting area ambiance. Actually very impressed! Large and comfortable with fresh coffee, cold water and snacks! There is plenty of comfortable seating in a large sized waiting area, including a plush leather couch and chairs with free wifi, a beautifully maintained large fish tank, cable TV on a good sized flat screen and a well stocked (with newer, clean, vibrant toys) children’s play area that is attached to the larger waiting area but also separated by a wall just enough to make sure that adults can see their kids but also let adults relax. I settled in and enjoyed the amenities. Before I knew it (45 minutes at most but felt faster) my car was pulled back in front for my inspection. My windshield was literally spotless and my vehicle and been vacuumed and smelled of light citrus air freshener. What a pleasant, unexpected touch! The work is all warrantied. I also asked about window tinting and they again gave me a very competitive quote! I will never go anywhere else! I will update my review after my window tint which I am looking forward to as well as some more relaxing time in their waiting area! Do yourself a favor and don’t waste your time with any other auto glass replacement or tinting businesses! PS: They also offer mobile service! Thanks again Jacob! It was a pleasure meeting you and your professional staff!

Both times I’ve gone to Jacob’s Auto Glass for help they have been fabulous and friendly. The first time, he came out, took a look at the windshield, and gave me the honest truth I didn’t need to replace the glass; very appreciative for the honesty so I wasn’t wasting money. Finally, I really needed the replacement (rock chip rapidly spreading due to the cold winter weather). I brought my car in, they took it back for glass replacement, and within 30 mins I was back in my car. The pricing is very nice as well. Great place for glass service!

They really helped me out. I was unlucky enough to find my window broken overnight on my Subaru Impreza hatchback (the small one on the back). After calling around he quoted me less than half of what the dealership had. He even went above and beyond and found the «rare» (dealerships words) window at a junkyard to help keep the cost low. Will definitely be going back for all glass needs.