Waldrop Heating & Air Conditioning Inc

I’ve heard their jingle for years, and we finally were able to put it to use. We called Waldrop to repair our extremely old trane unit, and they were out to our house within an hour and a half. Wes was extremely professional and nice (he never forgot his boot covers when coming back into the house.) They listened to us and helped us to repair our existing unit since the compressor was still fine, and weren’t pushy on replacing an expensive machine. He even had (one of the two) parts we needed on his truck! The other part came in two days and they got us fixed up quick and easy. Would definitely recommend them.

I had the most wonderful opportunity to meet Jeff at the Spartanburg Home and Garden show. He spent a lot of time talking to me about different thermostats and was so patient, answering questions my Mom and I had.
When it came time to install, Gavin was great on making sure the guys were on their way to us that day. The installation guys called us to, letting us know. Everyone was so polite and got the job done quickly! We even got a follow up call to make sure we were pleased. I haven’t seen outstanding customer service like that in my life! I loved it!
I highly recommend Waldrop. I love our new thermostat and loved how easy they made this process!

Big shout out to Bob from Waldrop who came for my service call today. One never knows who is going to show up on these calls. He looked «experienced», but it turns out he really knew his stuff. He dealt with the explanation by my husband and my correction of the details and chronology of events without any concern. He immediately said, «I think it’s your thermostat, not the motor, but let me check a couple of things.» About 20 minutes later we have a new thermostat and we are in business of cooking down this house! He then lets me know where I can buy filters online at a good price, tells me he will out the thermostat in as a warranty replacement, and that in a few days I will get a bill just for labor. Quick. Efficient. Honest. Knew His Stuff.