US Post Office

This location is right down the street from my office so I went afterwork a few weeks ago.
When mailing international packages I don’t have a large amount of choices so this was the standout option.
I entered around 3:30 and the line was already approaching the middle of the waiting area. Shortly after I got in line it grew rapidly and was out the door several people deep before I was helped at the counter.
They only had two employees working. When I got in line there were 2 people in line in front of me and 2 being helped at the counter. I was in line for 30 minutes. 30 minutes. One employee, with the line that long, unpackaged and repackaged a customers item. They didn’t ask the customer to step aside, do it themselves and return… they did it for them. Plus filled out all new paperwork. Tough.
This would be two stars but when I finally made it to the counter the employee was so nice I had to up my rating. While he rang up my package he told me how to avoid the incredibly high charges I was paying on my package to the UK.
Parking is easy and they have a drive thru mail drop which is always a bonus.
Do not go when it is busy however because they do not have the staffing to support long lines!

Horrible customer service the people here are extremely rude don’t ever go here if you don’t have to. They couldn’t be less helpful.

I tender prepaid packages three to four times per week. The drop box is easy to use. Late Sunday night it can fill up and I have to return Monday morning.
I rarely wait in line for postage. When I do I am shocked by how completely unprepared the customers are. Please put the address on your junk before you try shipping. This blows my mind.
The employees here are very reliable. Their full time and dedicated to their job. That’s the perception I have. As far as I know there are only three front office employees. They are very efficient.
My packages are always picked up and transported to Reno the same day. From there I have had consistently good results. Almost like clockwork Reno will dispatch them as needed right at midnight. Very reliable.

Clean but the parking lot and access to this place sucks! You can only enter and exit in one direction so you have to drive down a flip a U turn to go north out of the parking lot. It is on a really busy street too so you would think they could have worked around this issue. The inside is pretty clean and modern. The kiosk is out of order sometimes which completely blows! The line can be long in the afternoons and some of the people at the window are rude!

I hate the Post Office. On more than one occasion I’ve had packages that are ready to be delivered re-​routed out of state for no apparent reason other than to add 3 days to the delivery time. The lines here are always long and the people behind the counter are unpleasant at best. The machine here is out of order half the time and can’t do what you need the other half. I needed to buy 15 stamps for a unique amount. I was able to punch in the amount, but it would only let me buy 5 at a time. What’s the point of limiting the stamp purchases to 5 at a time? That meant I had to stand there and do three separate transactions. The machine is so slow, I ended up letting other people go ahead while I applied the stamps to my packages before stepping back up and getting the rest of my stamps. There’s a reason the Postal Service is going out of business. It’s completely out-​dated, outmoded, and staffed by people that the DMV would reject as too surly.