Sweep Easy Chimney Sweep

Formerly Victorian Stove Shoppe, who was great and we used them for years. This new guy does as little as possible and charges more! Didn’t get on the roof, didn’t remove the bricks from my stove, in and out of here in about 30 minutes. On the up side, he was a nice guy and he and his wife (who accompanied him) have been through some personal hardships so I waited a fair amount of time before I left this review. He needs to step up his service, we won’t call him back.

Stay away from this place. I would have given zero stars if possible. They are rude and unprofessional. I called to pay for my parents upcoming chimney sweep as a surprise for them. The person on the phone stated he would not take my payment in case he wanted to charge my parents for other services they did not ask for. My mom called him to ask why he did not take my payment. He said he ‘didn’t want anyone telling him how to run his business’. Needless to say she canceled the appointment. I made an appointment for them with another company in Reno and told them I wanted to pay for the service as a gift to my parents– they had no problem with that arrangement. Not only does the company of Sweep Easy lack basic professional skills but they also charge more than most of the chimney sweep companies in the Reno/​Sparks area. I would recommend taking your business somewhere else.

father in law had them come out. Took 15 minutes and charged $ 149. Four days later smoke is pouring back into the house. The guy didn’t bother to clean screen on the outside. When he was there He then stated of this is going to be easy I don’t even have to get on the roof. Call to complain they basically did not care tried to blame everything on us –poor quality wood –too much snow –blah blah –blah. He wouldn’t even had to get on the roof to reach the screen. Did not want to offer any remedies so we would be satisfied. Basically laughed at us. WILL NEVER USE THEM AGAIN! Much happier with Moran chimney sweep.