Sierra Nevada Wellness Center

I moved to Reno 5 months ago and was referred to Dr. Johnson by people at my church. I set up an appointment because I needed to receive my depo shot or else I would experience very debilitating cycles. Not only was he 2 hours late to the appointment, but he then proceeded to inform me that despite having allowed me to set up an appointment, that his office did not carry the depo shot and that I would have to come back another day…
He then proceeded to lift up my shirt without warning (I noted on my paperwork that I was a survivor of sexual assault) and poke around at my back and stomach with his fingers. He didn’t bother to check my breathing like most doctors, he just checked for moles… Ok? Then he wanted me to get tested for a whole bunch of labs that I didn’t need.
My second and last visit was even more awkward. He AGAIN, checked for moles and did not check any other routine things. He also had me do a regular breast exam… After which, he told me I had some cysts on my breasts and I needed to lay off the caffeine. Guys, I drink caffeine MAYBE once every couple of months… So after all this information about by breasts, he doesn’t even order a mammogram! That ticked me off. If he was concerned he should have ordered further testing rather than rely on his hands all over my breasts…
Finally, after that appointment I go out to the office to check out and they tell me that I have a balance that i need to pay and that they’ve mailed me a statement 3 times in the past 3 months. Umm let me just say that they NEVER mailed me a statement and they NEVER called me about it. After all of that, I talked to my mom about contacting the insurance company to switch doctors (I’m 21 and going to school and I still live at home). The insurance company knew doctor Johnson and they told us that we were making a good decision to switch to a new doctor. If that doesn’t speak volumes about this place, i don’t know what does.
Thankfully, I am now seeing a new primary care physician who is a respectful, knowledgeable, and cooperating FEMALE. My nurses are great, the office staff is helpful, and the doctor is very accommodating.
Please don’t waste your time at Sierra Nevada Wellness.

My experience with Doug was okay at 1^st. He treated me for my common illnesses. It got really frustrating in December of 2013. I fell on some ice and had terrible pain he would always say it was muscle pain. Never sent me to get an mri or anything. This kept up until July of 2014. When my insurance company changed! Woo-​hooo! I went to my old PA-​C. That use to work with Dr. Johnson, and Doug. She sent me to a spine specialist. He did all the injections humanly possible. I wasn’t getting better. March 30^th 2015, I a 28 year old female became a spine surgery PATIENT! Pieces of bone were sitting on my nerves causing all the pain! Dr Michael Song. Removed the broken bones off the nerves and threw them away! I how have ever FALLEN in love with the chiropractor in this office. Dr. Miller is Frank, upfront, kind hearted, and willing to help more than any other chiropractor has ever helped me! I absolutely love and adore him! Dr. Johnson has done things such as removal of toenails and treated me for upper respiratory infections. I have never felt rushed, judged, or like Dr. Miller or Dr. Johnson didn’t want me there. I have continued my professional relationship with Dr Miller! Because he is so so wonderful! Dr. Miller recommended me to my current personal trainer who specializes in lower back issues! Dr. Miller, my current PA-​C, my pain management Drs., Dr. Song, and my personal trainer have given me my life back! No pain! Back to the old fun loving girl I was before my injury! If you NEED a great Chiropractor Dr. Miller is it!

Can I give negative stars? What a joke! I drove an hour to this location and ended up being 8 minutes late due to traffic. They refused to take my appointment because she over booked herself. Bad practice Brooke. Not cool. I will find someone else to take my money… you should too.

I started seeing Dr. Johnson because we had recently moved to the area and he was referred to me by one of my daughters teachers.
I brought with me a 3 inch binder of medical records that he couldn’t take the time to even be bothered to look at. In those medical records were previous labs, MRI reports and notes from every doctor I have seen in the last four years.
He would ask me questions and I would answer them very honestly and upfront. I would ask him questions and try to talk to him about things that were in my records and things that I know needed to be addressed and the only thing that this man knew how to do was run his own labs, come up with his own conjectures as to why I am chronically ill, listen to my back, feel my neck, and ignore every question I ever asked him.
I asked him, specifically, to run labs to diagnose another active Epstein-​Barr viral infection. He didn’t even acknowledge my asking him to do so.
When I say ignore every question I ever asked him, I mean that in the most literal of ways. The only thing he ever wanted to do was sell me overpriced vitamins from his own collection and other healthcare products that he carries.
This man has no «doctor» left in him if he ever had any. He has no desire to actually diagnose a real illness. He has no desire to actually make a tough call. He wants to be, what I call a pretend doctor, one that only takes on the easy cases of sniffles and the occasional flu. He has no desire to do any research or read any medical journals or do any REAL work.
Now I have a letter saying that because I didn’t communicate with him he’s giving me 30 days to find another physician. Well, too late. I already took the steps in driving the 5 ½ hours one way to my old physician in the neighborhood where I used to live. I will continue doing so until I can find a doctor in Reno who actually wants to do the job of the physician. A healer. A researcher. BTW… My old doctor, the one I’m now back to seeing, ran that EBV titers and found out that that is what is wrong with me right now. I FINALLY found out why I have been so exhausted the last few months. It came back positive for an active infection. It’s causing all sorts of other problems in my system. It’s why Dr. Johnson mumbled under his breath that I am «quite the puzzle» and I’m glad not to be going back there again.
I wouldn’t take my pets to this physician. He’d be too much of a coward to look at them.

Hmm where do I begin??? First I will say the staff is friendly and accommodating. I will say that none of my medical issues were ever really addressed. All Mr. Joe Johnson wanted to do was sell me bogus vitamins and check for moles on my back. I actually think he gets off on looking at women’s bras or backs or something because he wanted to check my back out every time I had an appointment that never had anything to do with moles. I had a total of 6 appointments over the past year. I walked out of there every time with some sort of vitamin that NEVER worked! Please beware that it is a total scam. I’m sure he does a fine job removing tattoos on your back! If you want your tramp stamp removed he’s the guy.

Brooke the laser technician that works there is great!!! She is super professional, friendly and she will make you feel extremely comfortable in each appt. She is a sweetheart :) It’s honestly my favorite appointment of the month. I strongly recommend the laser with her.

I purchased six laser hair removal treatments off of Groupon (for a slammin’ price, might I add) and, needless to say, I was a nervous wreck about the treatments. Not only is Brooke absolutely FANTASTIC in her demeanor, professionalism, and overall personality, but the treatment was fast and almost painless — and I did my bikini area. I would absolutely recommend this facility and service to anyone who asked. Don’t for one second question the integrity of this place or their services simply because of the affordability — it’s really just a wonderful deal.

I am so happy with my laser tattoo removal results!!! I have had 4 treatments and I am noticing a huge difference. Brooke, the laser technician that I see is awesome. From the first time that I talked to her on the phone she has been so nice and helpful. She made me feel very comfortable. She is very educated and is very passionate about what she does, and really cares about her patients. The front staff was nice and welcoming as well. Over all this is a great place. I could not be happier.

I bought a Groupon for laser hair removal, to be redeemed at Sierra Nevada Wellness. I’ve never had this procedure before, but I did my research and found a variety of great Unilocal reviews, so I was sold. When I called to make an appointment, I was connected with Brooke, the laser hair removal technician. She was super nice, and explained the procedure, and told me how to prepare for our first visit.
I arrived a little early and checked in, and Brooke called me right away. She was immediately cheerful and friendly. The room was spotless, and the procedure was very quick (I’m having my underarms done). Brooke explained everything she was doing, warned me when things might be uncomfortable, and kept a nice light conversation going. Before I knew it, it was over! No pain!
We walked out to schedule our next appointment (the Groupon is for 6 treatments — all on the same area), and chatted about other laser hair removal services they offer. I use a fair amount of Groupons and LivingSocial deals, and sometimes feel like the business owers are annoyed because I’m not paying full price, or I get treated like a less important customer than others. I didn’t feel like that AT ALL here. From our first phone call, to my appointment check-​in, and to my interactions with Brooke, I felt appreciated. She told me that the doctor who runs the practice (Sierra Nevada Wellness is also a doctor’s office) offers lots of Groupons and other specials on laser hair removal packages, so she put me on an email list to keep me updated.
It’s been about a month since my first treatment (they are scheduled 6 weeks apart), and I’m already noticing improvement, with five treatments left to go!
So, I’m already very impressed with this business, and with Brooke. I’ll post an update when the treatments are finished and I know the final results!

I purchased a groupon for 6 laser hair removal treatments and truly believe this is one of the best purchases I have ever made!
Brooke, the laser technician, is a saint. She completely put me at ease for a procedure that was brand new to me. She always explains what she’s doing and makes sure you are comfortable each step of the way. She chats with you throughout the brief procedure so you don’t focus on anything else. She also keeps me in the loop about current discounted packages (without being pushy).
If the wonderful and attentive staff wasn’t enough, I am LOVING the results of the laser hair removal. After only 2 treatments I have some areas with virtually NO hair growth. I cannot wait to see the results after all 6 treatments are done! I am definitely going to get my legs done next.
I can’t say enough about Brooke and the Sierra Nevada Wellness Center. I love them!

I am getting a tattoo removed– so far I have had 6 sessions– & Brooke is amazing! She is very informative, upbeat, and a great coach in the whole process! The lasers get cleaned twice a year and are pretty top of the line. They do not have the best laser out there unfortunately but it’s pretty close to it. My appointments literally take 10 min or less as well as they are located in a great area! Very happy so far with my experience here. I will have to update this once I complete my last session.

I used a Groupon for laser treatments and I had the best experience with Brooke. She was very professional and receptive to any concerns I had, which is important for laser because it hurts sometimes! Prices are competitive, and I bought another treatment package. Will be back soon!

I met with Dr. Johnson who was very nice and professional. He took his time and I never felt rushed. His staff was friendly too. He asked if I would like to try prescriptions or a more natural supplements. I liked having that option! He was kind and efficient.

I bought a Groupon for laser hair removal for this place earlier this year. Brooke, the laser technician, is a true professional. She has extensive training and is very knowledgeable, but also makes you feel extremely comfortable, explaining everything and helping you to manage what to expect. I had a previous unpleasant laser hair removal experience at a different center, so I was very nervous this experience would be similar. Brooke has always far exceeded my expectations. Her facilities are clean and well maintained.
I would have given five stars, but the front reception staff can be rude at times. Arriving at my FOURTH appointment, they very rudely told me I’m expected to be there 10 min prior (because apparently 5 min early is unacceptable). Brooke apologized profusely, and it really is because of her that I will continue to get treatments there.
I am very pleased with the results from my treatments, and would recommend Brooke to ANYONE… especially anybody who is nervous or shy about laser treatments.

I was here in Reno visiting family when I decided this would be a great opportunity to begin tattoo removal treatments. I searched Unilocal for the best place to go and found a five star review but unfortunately they could not get me in but they directed me towards the Sierra Nevada Wellness Center, and I am so glad they did! They got me in the same day, I waited only 15 minutes, and the tattoo removal specialist was possibly the nicest person I’ve met. My tattoo about 4 square inches took 20 seconds to complete the process! I was in and out the room in 5 minutes tops! I’m sixteen and I was terrified of the pain but she made me feel comfortable and unafraid. Professional, friendly, and clean. THANK YOU Sierra Nevada Wellness Center! You have made me feel more confident! I will be traveling 8 hours from my home to continue treatment here.

Sierra Nevada Wellness Center is the best! I have been going to them for 5 years now (along with my 2 children and husband) and they never let us down. They do everything they can to get you in same day and are very upset if they can’t. I have only seen Dr. Johnson once but he was very nice. Dr. Starley is always correct with his diagnosis and patient with questions. The real gem here is Dr. Gardner — she is the most personable and caring doctor I have ever seen in this town (and I’ve lived here for 32 years!). I trust her with my health and the health of my children. She follows up with her patients and returns phone calls. She is very patient and answers all of your questions no matter how stupid you think they are. She remembers things about your life from previous appointments and asks about them! (She asked how my daughter’s birthday party was and how my sons Halloween costume turned out). I can’t say enough about her and if she left the practice and moved to Carson, I’d drive there just for her!

I have never had a bad experiance here. Brooke (the laser tech) is very nice and knows what she is talking about. Before i came here i was going to another hair removal place here in town and they were horrible. They burned me and told me it was normal. Brooke goes into detail on what she is doing. I know when Brooke was on maternity leave they had someone filling in for her. I saw her once and she was no Brooke. I actually held off on my other appointments until Brooke returned. I would recommend anyone who is thinking about laser hair or tattoo removal go see Brooke, she will give you a free consultaion and answer any questions you have!

Went here for laser hair removal treatments and was hoping for a good experience considering the other review, but found just the opposite. The room is unclean and the technician was rude. I don’t know if she was having a bad day or what but I would not go back there. I don’t think they change the linens between patients and the floors have not been swept in a while. Nothing worse then a dirty doctors office.

I used to come here close to 5 years ago as my doctor. However, when they lost their current Nurse Practioner who was a woman, they failed to hire another woman to replace her and I just didn’t like the one time when I actually used a man for my exams. However, I have recently started going to get laser treatments done here and they are amazing! Brooke, the woman who does the laser treatments, is fabulous and is the reason I gave this place 4 stars. I can’t really comment on their doctors as I don’t go here anymore, but if you want laser treatment done, this is the place to go. Brooke makes you feel right at home as if you’ve done a million treatments even if this is your first one. I have considered getting more treatments done just to see Brooke!