Reno Rennsport

What is there not to like about this shop!
Ken is great at communicating about what is going on with your car. He is very knowledgable and friendly. His eagerness to help is outstanding. He calls to give up to date information on what is being completed on your car and always confirms if any additional work is needed so there are no surprises when you pick the car up. They use true OEM BMW parts at great prices often far less then the dealership charges.
Chris and John do the best work in town. They use the top of the line diagnostic software that often out does what the dealership uses. My LCM went out on my car the dealer wanted to put a new computer in but RennSport was able to reset the software and it works perfectly for far less then what I was originally quoted. I can’t thank you guys enough for keeping all my cars on the road!
In short this is the only shop I use now I am very picky about my cars and this shop has done nothing but exceed my expectations. I have three BMWs and they can handle everything from a simple oil change to rebuilding a entire engine. Oh and did I mention turnaround time is fast these guys know what they are doing and it shows through their work.

I’ve been going to Reno RennSport for the past two years, after the previous shop I went to got a new owner and seemed to go downhill. So far? Pretty good, in my opinion.
Obviously, German engineering is synonymous with «prepare to pay with the first born and your kidney,» but I’ve found my experience with Reno RennSport to be great overall. They let me know well in advance whether a repair is going to get painful and costly — or, on the opposite spectrum, if I can just hold off and wait on an item. Duck is a pretty honest guy, and when I have technical questions or want to know more about what’s going on, he’s happy to fill me in, or even take me out to the car to show me. As a chick, I’ve worked pretty hard to know my car reasonably well, but it’s nice to have a shop respect you and not be condescending about car mechanics just because you’re a lady.
Now, I have to give the shop four instead of five stars because they have goofed on a few things. Thankfully, they were minor; first, Rennsport attempted a jerry-​rig on my windshield wiper reservoir, because I am cheap and did not want to sell my kidney for the thing. Unfortunately, the first modified band-​aid they tried to use failed, and my reservoir leaked terribly. The second time they got it right. The second thing is more nit-​picky, but I went in for an oil change, and the mechanics didn’t reset the oil guage. I tried to reset it on my own but kinda failed, so brought it up to them when I came in for a seat repair and they reset everything without a fuss/​price. The above is honestly my only nitpick: sometimes, the guys seem to miss the little stuff. Otherwise? I respect this shop and will continue to go back for work on my Bimmer.

I took my BMW (they also service other German makes) here for some basic maintenance, and felt well-​cared for by the staff here.
Duck (don’t ask, I didn’t) who runs the front office was very clear about making sure I understood the estimate, and they got my permission before doing any work — I like a place that does not surprise me with «extras» when the bill comes. Their shop is spotlessly clean, from the bathrooms to the waiting area to the service bay, which inspires confidence.
They have free wi-​fi if you want to hang out and wait, or they might be able to give you a ride someplace if it’s close. I was very favorably impressed with their professionalism and their commitment to helping me understand what needed to be done to the car. They have a customer for life in me.

great service in a pinch from Ryan who helped calm my fears as I thought my engine had exploded on my BMW. Saved me a ton of money vs the quote I got from the dealership, and had the car ready when promised… PLUS, I got some fun sticker… what else can you ask for right?

We used them several times. Their always 3 times cheaper than BMW. I called when my check engine light went on once and they told me to just drop by. Turned out not to be anything major, but what was cool, was that they didn’t charge me and just said to give a ring when I wanted to take care of it. Their really nice and I’ve never payed for anything I didn’t need. They seem real honest and I would recommend them.

Very professional and very personable service. They specialize in Porsche, BMW and also are familiar with Mini Coopers (a BMW). Much better than having to drive to Sacramento to a dealership for work on your car. I wouldn’r say «inexpensive», but they know what they do and do it with smiles and efficiency.