RecycledRugrats

Such a cute store! I loved the concept. It’s so smart and efficient. I’ve bought a couple things, for my daughter, from here. Like every place, some stuff is over-​priced and some isn’t. I like that, before accepting items, such as highchairs and jumperoos, the owner does he research to make sure there haven’t been any factory recalls or issues. Seriously, that’s wonderful.

I have purchased from this business. I have received some pretty good deals. One was a high chair and another was a deluxe baby swing. I will be returning again. As a grandparent I find this is the way to go. However, I will buy used baby clothes at thrift shops which I can find nicer and a lot less $ than at RecycledRugrats. They really need to up the quality of their used clothes or lower the prices.

I experienced the same problems as BP, DOM and others. Took the time to wash, sort, and pack up my daughter’s nice high end clothing. Also had some Disney princess costumes with accessories. Got a call the there was a $ 6 check and was told to pick up my items.
I’ll never know what they bought and what they rejected because this happened over the holidays. Every time I stopped by the store they were closed and by the time I made it back to the store when they were open, they had donated all my stuff without the courtesy of calling! Have not been back since and now sell most of my items on Craig’s list. I suggest if you don’t want to bother with Craig’s list or ebay, try Always a Find in Sparks.

Apparently positive reviews aren’t posted so ill try again!
This place is absolutely amazing! if you had a negative comment you must be confused with some other place because the people are kind and helpful and the clothes are so cheap and nice! i wouldn’t go anywhere else for used kids items! You rude people need to not be so angry because finding something bad to say about this place you literally have to be a miserable person :)

I first started going to Rugrats before my grandson was born. I so happy to find such a great place with decent prices. Each time I would go in I dealt with one of the owners/​moms named Jennifer and she is great. Always helpful and she always remembered my name, which makes a customer feel welcome. I purchased several items and as my grandson grew I would take the items back in and obtain store credit for whatever he needed. Each and every time I dealt with Jennifer and not one time was I ever told about certain drop off days and I would take stuff in anytime during the week and Jennifer would accept it. Well this past week I had several items along with 2 bags of clothes that I wanted to turn in, well this time Jennifer wasn’t in the store but one of the other owners. After I walked in with my hands full and headed toward the back where you are suppose to drop off your items, she asked me what I was doing and I explained that I had some items and clothes to turn in. She then stated that drop off days are Tuesdays, Thursdays and Saturdays, which of course that made me stop and I asked her when did that start since it has been a couple of weeks since I have been in the store. She stated that if I have been in before I would have known that those days have been in place since the store opened. I explained to her that I have always dealt with Jennifer and she never mentioned certain days to me and I have been donating items for quite awhile. She just shrugged and said that those are the days. Now the pisser part of all of this is that as I was leaving with my hands still full of items this woman came in with a bag of clothes and the owner accepted them. Now tell me is that proper customer service or a way to run a successful business. Sadly, Rugrats will not get any more of my business even though they are only about 2 miles from my house. I will be going to Sippee’s from now on.

They open at 10am. It’s 5 minutes after 10:00 and no answer. How annoying! Employees don’t want the day to start? Owner doesn’t care? I’m puzzled and pissed off! Why advertise your hours but not uphold them? The reviews on this place tell me I will never ever shop here! I can’t stand a store that won’t even answer their phone! Many stores will answer even if they aren’t yet open. This speaks volumes about the store! Save your money, go to Sippees in Reno!

The concept is excellent and I am very glad we have something like this place in the Reno/​Sparks area. However, everything here is just junk. I realize it is (mostly) used baby clothes and other necessary baby-​related items, but they are all just in awful condition. Sippee’s is, by far, a much better place to both take your gently used baby items and to purchase baby clothes. It’s cheaper than Recycled Rugrats and they actually seem to uphold the phrase «gently used». I won’t waste my time driving to Sparks for this again.

I think this place is great. The clothes and toys they buy are in good shape and good quality. The owners are always nice and helpful to me. My whole family has started shopping here for stuff for my 3 month old son, and literally all the toys and clothes he has are from this store. I haven’t tried to resell any of our used items yet because they seem to be pretty full with clothes most of the time. They have taken my name down a few times for a wait-​list for items I wanted to buy if they came in. They never got back to me, but the next time I came in they had a ton of the baby «chairs» I had been looking for, so that’s the only negative so far.

My wife took some of our baby’s clean clothes in and received abrasive service from the woman running the counter. Not really an open or inviting environment. We agree that it isn’t worth the time to make sure you take your clothes in on the correct day and put all the extra work into arranging things only to go somewhere that feels like a downer.
Save your time and donate to a local charity or sell on Craigslist.

Yes the concept is good but this place is WAY over priced… I can get brand new clothing and kids items for less than what they sell. Very disappointed and because of these prices I imagine they will not be in business for long. Kind of sad because I love supporting local businesses but no can do here.

Fair enough — I sold a high chair — in good shape and had to clean it all up. I researched what it could be sold for on e-​bay and craigslist. They gave about one-​half of that, but it makes sense, since they have to sell for the prices I found online and have to make something on it, while paying rent. If you have bigger items, this is a way to go if you are not going to do a garage sale (I won’t) or sell to strangers online (no way for me). The cleaning is what you have to decide is worth it or not — since, like the other reviewer, I could have put in that time and work and made more. For me, it was about getting this OUT of my garage! So, it was worth it to get money with a little elbow grease.

I think that the idea and concept of this place is fabulous. Children items add up and what better way to get some money back for clothes that my baby has only worn 3 – 4 times. I would know since my baby has outgrown her clothes faster than you can blink. I heard about this place from a friend of a friend and although I don’t live in Reno I had one of my friends visiting take some items back up to sell. You do have to ask what they are looking for because they might be stocked up on certain size clothing which is what I did. They were very nice and professional when I called. I added them on Facebook and they post cute items all the time that I wish I could buy… but I did find out that I can call and purchase and they would ship to me for a shipping fee of course. The process was painless and now I’m hoping for one down in Vegas!

What a JOKE is right! I took a bucket of name brands and some other nice items in for them to look at. I got a call telling me they bought 3 of the things in the bucket. I thought it was really weird but whatever. I went to pick my stuff up and noticed the bucket wasn’t as full as it should have been and an item wasn’t in there and they hadn’t mentioned they were buying it. I asked to see what they had taken and a lady brings out a stack of 6 – 8 items. I told the lady that whoever called me didn’t mention she was taking all these other things. I gave their check back and took all my items home. I would rather give them away then sell to them. I hope that if you take items in there for them to look at you know exactly what you took in. I am so glad that I noticed and asked because they were getting much more then they told me. Very unhappy about it and will not ever go in there again and will be sure to let people know about my experience.

What a great store! The staff was very friendly and the store didn’t have a «used» feel to it like some used kids stores do. Everything was very clean and neatly displayed. I bought two things that were brand new and still in the box. I thought it was a great deal! This is deffinetlly a place I will go to often as I’m sure they get new stuff in all the time.