Kreature Komforts

The staff is incredible! Dr. Patti and the vet assistants are so sweet and knowledgeable. It was hard to find a vet to treat my sugar glider Henry. Dr. Patti and I were emailing back and forth about his health and she was so helpful with all my questions. He needs calcium shots twice a day for the next few days and even though their facility doesn’t officially open until 730 they’re making an exception for us. I have to be at work by 645 and they’re letting me drop him off earIy. The waiting area is clean and open and even tho I’m anti-​social, I actually spoke to other people. I’m so grateful for them! I’m def recommending this place to my friends

I love Dr Emily Smith I wish she was our vet where we live in CA. I was in the Reno area for a week for Hot August Nights with my husband and dog. My beloved pet got real ill from staying in a 5 star pet day care here in CA. I didn’t know when I picked her up she was ill till we got to Reno 2 day’s later. She had come down with a real bad case of Kennel Cough. I looked up vets in the area and liked what I read about Kreature Komforts so I gave them a call. They were so helpful and caring on the phone and got me in that someday. What a beautiful place when I walked in, even my dog was walking in and not stressed out like she is at our home vets office. Dr Emily took such good care of her and made her feel so relaxed, and me as well. Sent us home with some medication.

I couldn’t be more thrilled with Dr. Emily and the staff at Kreature Komforts. We have two 9 month old bearded dragons and were looking for a place to take one of them to be seen. Our first experience at another vet in town was really unpleasant, but finding a vet who sees reptiles can be very tough. After a few calls, we heard that Kreature Komforts sees beardies, and I was so happy not to go back to the other place. The staff here was professional, friendly, timely, and kind to our beardie. If you have a beardie and are looking for a vet, I wouldn’t hesitate to go here. They were AWESOME!

I have never been treated so appallingly by «animal caregivers». I would highly recommend you find people who care about life of animals. While on an extended holiday my cat became ill. She is 12 years old and although accustomed to travel she displayed odd behavior. I called to see about emergency care and they immediately informed me I needed $ 350.00 up front before they would even consider seeing her. I explained that although I did not object to the cost I was not willing to commit to this cost and pay up front before services were rendered. They were firm on their policy. So… I sent my little girl to another veterinarian who welcomed us without any mention of coin! I am happy to say, she had allergies and my animal insurance paid for nearly all the cost. I would avoid this vet if I were you.

Absolutely love Dr. Patti and her staff! I have been a client for years and this is the only vet I’ll ever take my pets to! Dr. Patti and her staff go out of their way everytime to make sure my pets are comfortable and happy. Dr. Patti puts herself to my pets level to make them feel welcome and at their home away from home. She is very thorough with her examinations and always has your pets best interest at heart. They are certainly not out for money, they are there to do everything in their power to make sure your pet is happy and healthy at all times. Their office is extremely warm and welcoming, never once have I felt that cold and scary atmosphere here as I have at most vet offices. Dr. Patti has always been available for me to contact after hours for those times where I’ve had some scary situations going on with my furbabies. Plus, they treat exotics too! Can’t go wrong with this office and you can rest at ease knowing your pets are in caring and capable hands!

Kreature Komforts is a good veterinarian, however I have chosen not to continue to take my animals here. I had previously used Community Animal Hospital which provided high end veterinarian care with exquisite customer service. I chose to pay higher prices here because the service was so good. The prices at Kreature Komforts is comparable, a high priced vet. Therefore I expect excellent service as well. This is were Kreature Komforts is lacking. Most of the time I am not even greeted when I arrived, they were frequently behind, and the appointment with the vet was quick, impersonal, and over before you knew it. Your pet will be weighed and examined «in the back» leaving you to sit in an empty room. In addition I was asked during my appointment on two different occasions if the vet could just examine my pet in the back because it was easier for them. This «style» of examination does not work for me. I am used to being apart of my pets examination, the vet talking with me and asking if I have any questions. This has not happened at Kreature Komforts. I am disappointed and have finally decided to seek out another vet that will provide me the interpersonal service with the professional service I am looking for.
Lastly, I was charged a «brief examination» fee which was around $ 40.00 for probably less then 1 minute. I was also provided an estimate of almost $ 700.00 for my rabbits teeth surgery, which I easily researched around and was given several estimates of half that price.

Update:
After visiting this place four times this week and somehow always forgetting to check in… I STILL LOVE THIS HOSPITAL.
My dog, «Jewel» may think otherwise, but all and all I love the care and support that they have been giving me and her.
Maybe it’s because I now have DUMPED in a good amount of change into this place that they see me and are nice. But either way my dog is and has been getting GREAT care.
My Blue Heeler is VERY picky with people and not once have they had to put a muzzle on her here!!! WHICH IS HUGE. The first time I took Jewel here Dr. Teresa Brandstetter, DVM came in and sat on the floor with us and talked… Idk, but about you all but for me this is a first. (And I have worked as a Tech back in my early years).
Right there I Jewel and I both fell in love with her. Yes, I have spent A LOT of money on my visits but Jewel is FAMILY, and that is just what you do if you can do it for them. Jewel has been my loyal companion for over 12year and has been through many many hard times with me and doesn’t ask much more then LOVE, FOOD and water…
Jewel has Cushing, and it not curable and maybe at most a year or so left with all the health issues that come with age and this disease. But the staff and Dr here will help me and Jewel in any way we need to make the best out of the rest of Jewels life to keep her comfortable.
FYI: YES YES I LOVE THIS PLACE, because they are giving me more time with my loyal companion JEWEL
I have been researching Animal hospital for some time now to get my Golden spayed and kept putting it off because of price and because I LOVE PUPPIES.
One hospital near me has a base spay cost. Then for extra cost you can tack on IV fluids/​meds to be sent home/​nail clipped/​cone of shame and so on… I just couldn’t figure out «why» … Ugh, if you want to be a responsible pet owner why they make it so hard for one to be so!
Then after reading more reviews on Unilocal I tried two more vets.
The next one was was close to 400.00 for my girl and he’s only 55 lbs. but hey they said they would have someone watching her when she’s under… Hmmmmm I would think they always watch your pet when they are under !!!
Now Kreature Komforts include everything but the cone of shame! Plus the use lasers now instead of scapulas!!! Bingo, we found our new vet hospital :)
The staff is nice and very helpful! The is cheery and not like your normal vet hospital. It has a very welcoming feel as soon as you walk in.
So fellow Unilocalers you gotta give them a visit your pet will thank you!

Dr. Patti is AMAZING! She saved my puppies life. My dog loves her and the staff. Even on weekends she gets back to me when I need her. She seriously cares about your pet and helping you be the best parent you can be. We love her and will not go anywhere else.

We love Kreature Komforts, Dr. Patti and the entire staff! We have been going there for a few years now and have nothing but positive things to say about this vet practice. We trust them with our beloved animals!

We have had a lot of dogs in our time and this is the best Vet office we have been to. The staff is so positive, the office is spotless and cheerful and Dr. Patti is great. The dogs love her and she has our trust. Puppy to Senior dog they have been with us through it all. If you are looking for a new Vet office I can give it Paws up!

I am very, very fussy when it comes to my kiddos, and I have been very pleased with the care we have received here. The office is very nice, always very clean. Dr. Patty is wonderful — very competent and kind, and her staff has always been very professional and courteous. Truly excellent facility and service!

Today I took my cat and dog to Kreature Komforts for grooming and am so delighted with the results. I was initially drawn to the office by the reasonable prices for cat grooming, but can’t tell you how happy I am with how wonderful they look. Neither animal has ever looked better than they do today! Sissy, the groomer, was attentive to my requests and completely in tune to the personalities of both animals. Her grooming skills are top-​notch, but more importantly, both animals came home happy and relaxed. I can tell they were cared for and loved.

This is the vet we use for our Akita. When we got him fixed he weighed around 54 lbs, but the lady only charged us for 50 lbs. dog. I called concerned b/​c he was coughing and sneezing a lot. They let me bring him in around the back in case it was kennel cough which is wasnt but they still gave him some antibiotics and some allergy pills which cured him. They open at 7:30 am so when we woke up to a dog that was having a hard time breathing we feared «bloat» but it turned out to be pneumonia, they squeezed us in immediately.
The entire staff I have dealt with (all ladies so far) seem to be very caring and sweet towards the animals. With the pneumonia they brought us in a cost estimate sheet for different tests so we could choose what we could afford to start with.
They are clean and the office is sunny. Patti is just great with our Akita. We have referred our parents to this office as well. Everyone seems pleased. She also has an email that she checks over the weekend so we could email questions or concerns or updates with our dog.
We really like this place and so does our akita!

We went here to get our dog’s ears looked at because they were filled with wax and we thought he might have an infection. They were very upfront about the cost when we called and were very concerned for him. We took him in and they were great. Flushed his ears, supplied us with the medicine to take care of him and offered to look at his ears again in two weeks to make sure everything was cleared up! Awesome job, and it was cheaper than we thought it would be!