Baskin-Robbins 31

Love that they have a drive thru! Be warned, this place gets bumpin’ at night, so be very careful in the parking lot. Stagg is decent, mostly teenagers working here for the summer, we’ve all been there! Lots of ice cream choices. I had a 1 scoop hot fudge sundae, it was good! Make sure to Check In as they offer a coupon for $ 1 off a sundae on MONDAY NIGHT! Sundae on Monday… badabum! Lol. Take care my fellow Unilocalers!

I have just gone through the drive thru and ordered a classic sundae and a cookie sundae. We took our time ordering and repeated ourselves multiple times with patience but the lady taking the order kept stumbling over her words and her words. We repeated the order back to be on the safe side but she sounded like she was busy talking to somebody else and was not listening. Both sundaes were double scooped, and I wanted a peanut butter and chocolate chip cookie with the toppings while Dylan did not want nuts on his. They completely messed up the toppings and gave him nuts and I only got a little whip cream and sprinkles with two chocolate chip cookies and a single scoop of ice cream. I would understand mixing things up if you were busy, but there was only one other car in front of us. When they finally give us the ice cream, they also forgot spoons and napkins so Dylan went back to go in to grab some and saw that there was only two customers. It’s irritating when this isn’t the first time when it seems like the employees are not listening and don’t bother to check to make sure it’s right and that we have everything needed.

Let me start off this review by saying my first job was at Baskin-​Robbins in Manhattan Beach, CA. I absolutely love their ice cream. The store I worked at was first class… well, this store is not!
I ordered a (almost) $ 30 cake for my coworkers birthday last Friday with Vanilla cake since my coworker hates (with a passion) chocolate. Well, upon cutting into it at work, we noticed they put in chocolate cake! I finally got around to talking to them, and spoke with IRENE and she said there is nothing they can do since we ate the cake. Yes… it was a work birthday party… so we ate it. There was no, «I’m sorry for our mistake» or «we will give you $X off your next order.» NOTHING! The store I worked at always made things right. I’m shocked that they could care less about their customers… especially in an industry that is fading…

They had a lot of teenagers working and talking instead of helping customers, the ice cream had freezer burnt. I don’t recommend this location at all.

They have excellent service. Lovely cashiers. Although, they do not dog ice cream. I took my dog in and they didn’t even let her on with me. I took her through the drive thru and I asked for their best dog ice cream and they started being really rude. ⁰⁄₁₀ IGN would not recommend no quick scoops.

You are amazing! We showed up late to the drive thru (stroke of 10:00pm) and a pleasant and friendly voice answered and took our order. So thankful!

The resturant was clean and not very busy. My husband and I each got a single scoop. The lady was very attentive, asking if we wanted to try any flavors. I just stuck to my usual cookie dough and my husband got red velvet. Good evening to our night.

Went to get a birthday cake the cheapest one was $ 36.99 it was a small 8inch cake. I ended up going to Dairy Queen got a much bigger cake 12inch for less only $ 26.99. The cake was thicker and bigger. Don’t go here go to DQ much better value for your money.

My 100^th review. I thought it would be on some awesome cool place. Not to be.
This review is based solely on the drive thru at Baskin Robbins. The good part is they have 51 flavors and they are always changing and adding new flavors. They also have no sugar added for people like me that have diabetes.
There ice cream is not cheap, but it is good. On tuesdays now you get a dollar off a scoop
Back to the two star review. The only bad thing about this store is the drive thru. I feel sorry for the employees because they have to write the orders on a dry erase board. They are constantly getting orders wrong and the wait is horrible. Three cars in line — 20 minutes.
The owner should spring for a computer screen rather than a dry erase board.

Asked for a mango smoothie and got ice cream and ice blended in large chunks that tasted like vanilla. Not the best place to go

Drove 24 miles round trip on a cheat night to get a single scoop in a waffle cone, currently my favorite treat. Nope, they are out of waffle cones. Seriously get it together people. I should have followed the advise of all the other bad Unilocal reviews and not wasted my time :(. Or I could have gone to the gym!!!

Wish I could give zero stars. Rude adolescent «managing» the store right into bankruptcy (no one will wish to revisit the place with his disrespectful attitude). The store doesn’t stand behind their product. The ice cream has become a crappy mash of emulsifiers and chemicals, and ingredients one can barely pronounce. What happened to pure milk, cream, sugar, and natural flavors? This stuff is just too expensive to get terrible service as well as garbage product. Do yourself a favor and just buy Haagen-​Dazs or even SAMs Premium natural ice cream at the grocery store and take it home to enjoy. At least those brands are made from all natural ingredients, and no chemicals and fillers.

I wasn’t impressed. I ordered the banana split it cost me 8 dollars and was not good. The banana wasn’t ripe and all together it just wasn’t what I expected. The girls there weren’t very professional either.

This is the best baskin Robbins on the planet. Awesome service and awesome ice cream. Super clean and neat. The employees go above and beyond to make sure I have a great family ice cream experience.

I ordered a Specialty cake 4 days ahead of time of when I needed it. On the day I got there to pick it up. I had to wait in line for 10 minutes,. the man at the counter asked if I wanted a sample, I told him I was there to pick up a cake, he went about his business. After all was waited on 10 more min. later, They told me there was a problem with the order and the person who took the order wrote down the wrong cake number, and they were just making the cake and it would be 25 min. more. They had my phone number and never called me to tell me that. Then they offered to deliver it and said it would be there in 30 min. WRONG! it was 1. 25 min later, and the man who delivered it stood around looking for a tip. I called and talk to the manager a lady, and told her the problems, she claimed that the order was for 12:00 and that I was early, and it was my fault. I told her I ordered the cake for 11:30 and that if there was a problem she should have called me. She said there was no problem and nothing to call about. I told her I would not be back and she did not care. or offer any refund or credit or anything to help me. I will NOT BE BACK!

nice friendly staff are not stingy with the big scoops of ice cream.

This is a very nice and clean store, which I like. I just wish they would keep the front door open until 9 when there are two workers there. I also have noticed the scoops are not consistent between different servers. I thought I had accidentally ordered a kids sundae one evening as the scoops were so small.

Fantastic customer service. Love going for a yummy treat where they appreciate the customer and smile.

Love this Baskin Robbins! They have a drive thru so I can take the kids coning. Service with a smile every time, and a cheerful, helpful attitude. This company has excellent customer service, and the ice cream is always fresh and delicious. Pralines and Cream is still my all time favorite! With the drive-​thru option, I am able to enjoy the frozen treats without getting out of my car and freezing.

This is the Baskin Robbins in the fairly newly built shopping center on McCarran. Baskin Robbins is always super good. I think there use to be a Baskin Robbins next to the CVS that use to be Save-​On Drugs, next to the DMV Express.
At Baskin Robbins, I always get Cherry Jubilee and the New York Cheesecake. How can you not??? Always super creamy! I don’t know why they don’t let you pick the flavor you want for the discounted quart size packed ice cream. It’s always the super sugary, way out of control calorie-​filled flavors!
Parking is great here as you don’t have to fight! Just make sure you lock your cars, it’s in a not super great part of Sparks!

Busy, but hey, ice cream!