Walmart Supercenter

I thought the Renton store was the worst. Boy was I wrong. The staff is nice and usually friendly. The issue is the lack of staff. It’s 9 days before Xmas and at 8:00 PM they have 4 checkers working!!! I’m leaving my cart and walking out. This is exactly why Amazon is kicking but. Also their prices aren’t the lowest. On the plus side i won’t have to be panhandled while I shop and deal with a bunch of meth heads. God bless the employees. It’s obvious that Walmart just doesn’t care.

Went here and found something that wasn’t supposed to be out for 6 days. Found many of the thing on the shelf (6+). Was told at the register they couldn’t sell it to me and after I told them there were a few out they informed me it wasn’t their problem or fault. Not my first problem with this place.

Recently they’ve added door security to force you to present a receipt upon leaving. Maybe they need to put more effort into their loss prevention staff rather than forcing paying customers to show a receipt for items they can’t identify anyways! Seems like a waste of staff and resources to me!

I’ll be talking about poor customer service. Asked 4 associates where I might LOOK for an item. Each of the 4 said «I don’t know» Not 1 offered to help me locate the item. Come on you guys…

I love this particular store. It is a bit out of the way for me. I like this one because they always seem to be the only one that has their hot wings in stock in the deli. Also this location is not a magnet for sketchy folks and homeless pans handlers in the parking lot. Unlike the Lakewood location the employees look like they have taken a shower or bath. Parking here is decent too.

Horrible customer service.
Went there looking for an AC, I had called ahead to see if they had any in stock since it said «limited supply» online, the guy on the phone said they had 6 left and that they would hold one for us back in hardware.
I traveled all the way there got to the hardware section and the guy was all over the place. So we just asked where we could find AC’s, he told us the front of the store and aisle 18, let me remind you the aisles are alphabetical and also numerical (example; A18, B18) so that didn’t make finding them any easier. We went to the front and saw 5 of the same air conditioners that were to big and none others around. We sat at customer service for 10 minutes and then were led to the same air conditioners we had already seen and told they had never heard or seen the air conditioner we called in about.
Walmart need to keep track of their products and also train their employees at better customer service.
If you’re looking for a product you’re better off sweeping the whole store than going to ask someone for help.
Oh and with a store that has 34 check stands only about 7 – 10 of them are open regularly, hope you enjoy standing in line.

I’ve been in this Wal-​Mart maybe half a dozen times since I moved to Spanaway. The first time my cashier (young guy, fresh out of the Army) was super nice and friendly. We chitchatted about both being recent transplants etc.
It’s all gone downhill since. The one time I actually came in for groceries, the cashier rolled her eyes and grumbled at me when I handed her my stack of coupons. It’s not like I was fishing them out of my pockets. I had plenty of time to organize them during my 15min wait in line.
Last time I was there I was looking for cold medicine. Asked an employee where the Vicks was and she said, «I’m not on the clock so I could get in trouble, but I’ll show you.» Whaaaat?! So why was she still wearing her vest? She made me feel guilty/​dumb for just asking a question.
Terrible customer service. Always long lines without enough registers open. I’ll be back if and only if I need desperately something after 11pm when the Fred Meyer down the road is closed.

Walmarts not the greatest place to be, they have so many employees and still cannot provide even half decent customer service. None of the employees know where things are, try to avoid Walmart in general if possible.

This by far is the worst Walmart ever first I go into the restroom and it is something out of a scary movie! It stinks their is crap on the walls and embedded into the ground. Not to mention the customer service is horrible thank you Spanaway Walmart I will never be a visitor again. Let this be a warning to everybody do not shop here unless you want to catch some kind of disease!!!

We used to frequent all 3 Wal-​Marts Lakewood, Puyallup and here. They all suck honestly, they are never properly stocked, I don’t reccomended ordering anything and shipping to the store and not the best customer service. If I had to choose I would pick this one. Its cleaner, less crowded and staff is usually more friendly compared to the others. We dont do our major grocery shopping here, stick with fred meyer or safeway. If your coming here do not be in a rush, they never have enough lanes open and self check out is usually backed up too. Puyallup usually has the best stock out of any of them though.

This is a Walmart. I am in the parking lot because it is such a massive landmark and I am meeting someone about a moped. I know this place drinks the blood of Spanaway and would only shop here if I truly had no other option, such as being held at gun point. I’m sure this parking lot is a good place for blowjobs but I don’t think it is good for much else.

The only thing that lacks here is that you totally lose reception on your phone right when you take 5 steps into this super center. Other than that, Walmart is Walmart.

Stopped in here after pulling a graveyard shift. Was surprised how clean and well-​stocked it was. That’s sadly the only positive report I can make here. I used a self serve check out stand (primarily because their cashiers are not only annoying but crass). I had about 7 items or so. The first item I scanned was a 12 pack of Heineken. It set off an alarm and the girl responsible for the self check out looked at me and acknowledged me. She went back to doing busy work. I figured she would finish up her busy work and then come override my scanner for the purchase of alcohol. After answering three emails and two texts, I looked up and saw that she was helping a customer who had just walked into the self check out area. She then proceeded to walk away fast to the rear of the store. Another customer on a different checkout also set the alarm off and was waiting for assistance. We both looked at each other and laughed. We both left all of our items and left the store. Wal-​Mart: All the money in the world that you could save me in savings from discounted groceries and crap products made from China will never bring me into another one of your stores again.

Very clean and well stocked store. That’s about the only good thing you can say about this store. Majority of the staff are useless, no product knowledge, don’t know where an item is (there are a few exceptions of course). But the worst part of this store is the checkouts. Three checkout counters open and lines of 7 to 10 people in each line. These are the people with full carts and can’t use the self checkout very easily. Not to mention the self checkouts full with about seven people waiting in that line. Most of their checkout people are slow and don’t know how to bag very well. The only thing consistent about this store is that 99% of the time there’s always a theft prevention person standing at the door watching everyone, and checking your bags at Xmas time. I’ve said it in the past, but I’m done with this store for good.
I’d like to take back the one star, but Unilocal won’t let me go any lower…

In my last review of this Walmart I noted that there was a new store manager. So I guess I’ll start this update on the same note. The store has a new store manager as of two days ago. You would think if this is the case the store employees would be at their best, but no that is not the case.
Today I did a early morning grocery shopping after dropping my son off at school. At the time I enter the building there was on one set of doors open. (no problem) I did my shopping, filled my cart up and went to check outs. When I got to the check out area I noticed that there was no cashiers. but I did noticed a lot a management walking around the front of the store. I ask one of them where could I check out, he told me, «Go check out yourself» and point to the self checkouts. I told him I had a lot of stuff and didn’t want to use self checkouts. He then said, «then come back at another time.» and walked away quickly to join a group of managers walking around the store.
When I got to the self checkout I noticed that they where all full with people that had done a big grocery shopping. So I ask the lady watching the self checkout to help and she did. I also ask to talk to a manager and she called one up. When I spoke to this manager I was just getting sorrys, but it didn’t feel like she cared. So I ask to talk to the store manager, she said okay and walked away after wait awhile she came back and said, «he said, he will be up here as soon as he is done doing a store walk through.»
At this point I was so mad I told her just to return all my stuff and I would call the DM. I called the DM while in the store, I was told by the DM office they would get the store manager up there for me asap. So I wait longer, and waited even longer. I ask again, and again she said, ‘he said, he will come up when he is done with the store walk through. I ask her if this guy was the store manager and she said no. I ask if the store manager was in and she said yes. She said she would get her. So I waited, and waited, and while I waited I called the DM office again.
When the store manager finally got to me, she seemed like I was not important at all, she said «All I can do is say I’m sorry; and that she was a new manager to this store.» I told her about what this other manager had said about «doing his store walk through» before doing customer service. She said, «I’ve been with him all morning and I didn’t hear him say that.» so, I ask her to bring back the manager that told me what he had said, so I wouldn’t look like I was make this up. She said, she would talk to her later. I told her, «no, I would like you to do it now.» She said, «I don’t want to put her on the spot.» I told her I really didn’t care if she was put on the spot. She finally called her over and she verified he had said that. I was made to feel like I was taking up this new managers important time, so I just left. I’m done with this place.

After reading the horrible reviews I was skeptical to come here-​came at 2 o’clock on a Friday-​store was clean and customers were very friendly. Two customer service people very friendly too. Had everything
I wanted. Nice Surprise.

Not a fan of this walmart. I like the one oj meridian better but come here sometimes cause i work acroas the street.

I live right next to it so I go there often and every time I do I run into problems. The customer service is horrible, employees need training and their lines take forever. I was there last night and there was and $ 1 section for stuff like pencils, notepads etc. I grabbed two coloring books for my Nephew before checking out. But when she told me the total it didn’t add up. Found out that the books actually costed $ 5 I told her the price is either wrong or the sign is she argued with me saying she stocked that section and that’s where she was told to put the items. Didn’t even apologize just said «that’s the way it is» I got my refund bc those pages were like 7 pages long. Not worth $ 5 smh. The girl employees are always checking me out like were in mean girls or something instead of trying to provide great service. They don’t even have a great variety of natural good or drinks.

Good prices here most of the time, I mostly get the frozen food items here as the produce sucks. They do need more checkers, so those two reasons I cant give them 4 or 5 stars,

Optical Department, Two Thumbs up.
1^st time visit, made my appointment at 10am on a SAT??? for 11:30 the SAME DAY… wow. The gals, all three of them today were busy… BUT super nice, warm, welcoming, knowledgeable, and courteous. I lost my eye doc due to insurance change and Walmart is approved. I drug my feet on my over due eye appointment, knowing full well I was in need of a checkup. The eye doc {{woman}} (Sorry I am bad at names) was really nice too. she chatted a bit and not just about the exam. Very much a great experience today. The Walmart store, is pretty much as the other reviewers stated. My thoughts are this, the slow checkers, lack of checkers is clearly a management failure to train and manage. BUT, prices are low… you get what you pay for. But pay a bit more and shop at Winco, or Safeway, or Albertsons. You decide you choose.