Valvoline Express Care

Called this place last week to get their hours for inspections. A nice woman told me they usually stop at 5:45 but informed me they were open Sunday’s as well. This was Thursday or Friday of last week, yesterday (Monday) I left work early to make sure to hit this place by 5:30 so as not to be rude to them, it being so close to closing time. It was closed. I was a little annoyed but not very… I saw another review here where the manager responded and seemed to be helpful and friendly so I decided to give them a call to see if they’d do some sort of accommodation for my inconvenience. When I asked to speak with a manager the gentlemens tone of voice immediately became less friendly and when I explained what happened he said something along the lines of «yeah after daylight savings we start closing at 5». I politely explained that I had just called less than a week ago and was not told this and had left work early, he causally threw out a sorry and sounded like he couldn’t care less. I thanked him for his help and for being so pleasant throughout the call and he hung up without saying goodbye, just click in my ear. I will stay away from this place and urge others to do the same.

Horrible horrible place! !! Went there and was treated like an easy target because I am a woman, that I’m stupid and they REALLY tried hard to sell me alot of crap I don’t need. They were very rude and to add insult to injury, when I got my vehicle back I could immediately tell that they went through& ransacked my center console, dashboard& trunk. They didn’t even try to put stuff back like how it was. Hope the change and whatever else they took was worth it, only money they’ll ever get from me again!

Very eager to insist that I use a more expensive oil in my car…
Unprofessional & rude — talking about me as I was walking away (they thought I was already in the waiting room) — will not be visiting this place again.