Downriver Asthma & Allergy Center PC

I was incorrectly charged for services after my insurance changed. I was actually charged for shots when I shouldn’t have been. It didn’t seem right but I didn’t have my new insurance on hand at the office to verify. Not a big deal… people make mistakes. However when I inquired about it at my next visit I was told a request for a refund would be submitted but that’s all that could be done and that I would have to talk to the business person. So I called her extension twice. I left a message the first time and the second time couldn’t leave a message. Its been over a month and I have not heard back from her. Is this how you treat your patients? It’s very frustrating! I was told at the office that it would probably just stay on my account as a balance. Really? It’s not your money and therefore is not your decision to make. I was incorrectly charged, and should have the money refunded.
If you’re considering this doctor, make sure you are fully aware of your insurance coverage… or find a different allergist.