Jenkins & Company, PC

I’ve been a satisfied customer of this company for several years. Every tax situation is unique so that may affect your opinion of who you work with. I like that they are friendly and professional. I am a consultant with my own incorporation (I’m the only employee). My income varies each year and it includes a variety of income from W2 to 1099 to sales of books or other items. Jenkins sends me a form to fill out in advance, I save my receipts and write down my expenses and income. If I stay organized throughout the year the process with Jenkins & Company is pretty simple. Every year I have received refunds. When I request a meeting I get it. When I am travelling and working in another state I can just mail in my forms and they handle everything remotely.

My wife and I recently moved to Michigan after great tax service from ETS in La Habra, CA. Last year was our first year using Jenkins and we had a good experience. It helps when you sit down with one of the senior accountants, I think his name was Jim, and you get back a hefty refund. It’s the only reason they get two stars instead of one. This year has been another story. First, I tried to make an appointment and was told to just drop off our records. I would have preferred a meeting, something personal. I would soon learn this company has no interest in anything personal. Second, I called two weeks after dropping off my paperwork to check the staus of our taxes and was told that the person working on our account is currently busy with corporate clients and would get to us as soon as possible. I know corporate clients are more important, but you probably shouldn’t tell a regular client that. Telling me she was busy would have been sufficient. Third, once the work was done we didn’t get any refund overall, we owed money. This was quite shocking after having never owing any money to the government in my entire life. Yes, I get that the economy is tough and everyone is probably discovering what I did, but the company and accountant didn’t even have the heart or tact to explain what happened. For $ 350 I expect an explaination. They also didn’t have the decency to discount the rate, like my old accountant used to for clients if he couldn’t get them money back. Fourth, after paying the bill in the office, we received an invoice in the mail as if we didn’t pay. How incompetent can this office be? So, we are done with Jenkins and moving on next year to H&R Block, Turbo Tax, or whatever else we can find.

Been using Jenkins & Co for all my accounting needs for years now! Jim Jenkins CPA is the epitome of achievement and excellence. I recommend anyone looking to get a lot of money back on their taxes to visit Jenkins & Co today!