Flower Loft

My mom and I went to this shop together and I must say they were very patient and nice to my mom she was very undecided about finding the perfect arrangement but they made her one and it was beautiful!!

I was in a rush and they took great care of me the flowers were beautiful

Lovely shop lots to choose from, the staff was very friendly

Flowers lasted a long time, nice shop and very helpful

Poor customer service. Poor product. My coworkers sent me an orchid plant/​flowers to cheer me up after a surgery. The flowers were left on my doorstep (the driver had my # but didn’t bother to call me. I wouldn’t have known about the delivery if a coworker hadn’t asked me about it at 9:00 that night. Sure enough the delivery was outside. 2 days later, the petals started falling off even though I followed the instructions on the care brochure. 5 days after delivery, most of the petals were gone. I emailed Kathy (owner) to tell her about delivery and the condition of the flowers and she replied with a rude response. Apparently her driver lied and said a voicemail was left to alert me about the delivery. She also pretty much ridiculed me for saying leaves instead of petals in my description. To top it off, the instructions that she gave me in the email contradicts what’s on the care brochure. 7 days after delivery, all petals are gone. The plant is completely bare. Her website says 100% satisfaction guaranteed. NOT the case!!!

Imagine my surprise when I went to purchase a ballon at Flower Loft and found on display for sale the wreath I had made and placed at my parent’s grave site at Holy Sepulchre cemetery. When I advised Kathy, the owner, that this wreath had been removed from my parents’ s grave sites and appealed for her to return it to me, she sold it anyways. I would not suggest that you purchase anything from this store where the owner knowingly and willingly sells stolen property as new in her store.

AMAZING!!! Ordered flowers for my mom they were amazing!!! I will always order flowers from Flower Loft!!! I called and asked for a nice arrangement, spoke with the owner and they exceeded my expectations!!! I will never order flowers online from another corporate website again. Support local businesses, so glad one of my friends recommended Flower Loft, it’s a gem!

Amazing all around!!! Super helpful and pleasant service even over the phone– though I had no clue what I wanted. The delivery was almost instantaneous and it’s GORGEOUS (my mom sent a photo). OH, and it was an AMAZING value to boot.
THANKS you really rock, Flower Loft!