AMC Star Southfield 20

I guess I will just echo the other reviews here. Great prices but, man, just disgusting. I am not one of the scared of germs types but this place had me questioning whether it was safe to be eating the popcorn. The theater is showing its age a little bit but an old facility doesn’t need to be a bad experience. Especially one that was state of the art not that long ago. What is happening here is simple neglect. The floors are sticky and just filthy. The bathroom was disgusting. I feel like AMC needs to send out a team from the corporate office to see this for themselves. I really do not believe that they would want their corporate name on a place that looks like this. In the meantime, unless you are desperate, there are a lot of other theaters out there and I would advise going to one of them.

I’m old enough to remember the great fanfare that came when they opened this location. Candy stores and restaurants, everything running on all cylinders. Times have changed and I’m not sure who to attribute that to. Either the lack of dedication, the clientele or a combination of the both.
Nowadays there’s only a Tubby’s sandwich shop inside. Johnny Rockets is no more. Island Java is a distant memory. The Pistons restaurant has been done over and eventually closed with nothing to come. The video game arcade is sparce and oft than not nonfunctional. Drink and popcorn equipment is often dirty and/​or sticky.
Prices that were once $ 12 are now $ 4 on a Saturday afternoon. Not a good sign. The workers are still nice and you can still enjoy a good movie here as long as you’re of age. Southfield has a youth policy that’s doing more harm than good.
Screen technology hasn’t been updated since the place opened which is bad for ever expanding movie resolution. It’s location will keep the place humming along. Let’s just hope management cares enough.

We went to a matinée, where the price was $ 3.99 each. The large popcorn is $ 8.09. Bottom line, one large popcorn was more than two tickets… LOL
It is an unusual looking place, but it does look like it’s fallen on hard times. Many of the interior «mall» shops within the theater seem to be out of business.

We saw the 4:45 pm showing today the The Martian in theatre 13. Dirty, dirty and dirty. The seats are so filthy that I wondered if I would bring something home. Even in the dim lights the filth is pronounced. I recommend that you go elsewhere, anywhere elsewhere until some public health issues are resolved. Run, do not walk!

This is a fine place, especially considering the ticket price. Seats are good, theatre is almost clean. Even, Indian (only Bollywood though) movies are priced at $ 6. If you are there before 4 pm, it’s just $ 4 for a movie.

You can tell this place used to be great. My kids loved the decorations. Matinée tickets were only $ 3.50 but a medium popcorn was $ 7.50 & stale. The seats need to be replaced asap. They are covered in stains. Our screen #13, had a dent in it that was very distracting. The staff was nice & the bathroom was clean. With some touch up work & new seats this theater would be great.

Wow, this may be the worst movie theater I’ve ever been to. Like most things in life, you get what you pay for. When you pay $ 6 for a first-​run movie on a Friday night, know that it is too good to be true. You will fear for your safety and you will question the cleanliness. Don’t you dare drink too much pop, the bathrooms are horrendous!

Great ticket prices, extremely poor service at the concession stand!!! 20 minutes to serve 10 people, didn’t have popcorn in the area had to get it from a different place. Handing out boxes that people would dump their popcorn into and immediately ask for a refill, really slowed down service!!!
Bathroom seemed unkempt with paper towels on the counter not in the dispenser. With 3 employees standing next to the Men’s room BS’ing.

This place obviously used to be nice but the décor and patronage has diminished severely. I went to see a movie here, Jurassic World, and while everything went fine, it’s just a gross sad place to be. I’m from CA and we have these deluxe theaters now with lazy boys for chairs and it’s been that way for years now. This place still has old cloth seats. I’d come here again if I didn’t want to travel far but it’s a sad sad theatre and the bathrooms are disgusting — DISGUSTING. Staff is friendly.

This is a beautiful, giant theatre and the back end is themed like old downtown detroit. Pretty cool. I went here last weekend and tickets were six dollars, for a weekend night! It doesn’t get any better than that! You can always find a showing because they have so many theatres.
Lots of people have complained that it’s messy. I have occasionally seen trash on the floor, but nothing like other reviewers make it out to be. My only complaint is that you can’t put the armrests up between seats!

I am not a regular movie goer like my husband so thought I was being overly critical until I saw some of the recent comments. For me, the theater itself wasn’t too bad except for the guy behind me that kept farting. It was my first 3 D movie… kinda cool.
At the concession stand I don’t t think the employees could be more annoyed to have to serve customers. The bathrooms really are gross. The toilets have water stains or residue in them from not being scrubbed out and no toilet paper. (seems like the appropriate place for a Seinfeld reference… can you spare a square?)
Next time I will opt to stay home, save money and use Netflix.

Torn on if I should give this a 3 or 2 star review. The place used to be so beautiful and they have amazing prices if you come early. The issue really comes around when you see how dirty the place is or some of the people who come and annoy the hell out of you. That is something I do not have to deal with at most other places.
I am glad they are around but I would pay more if this place had open restaurants, and nicer everything like they used to years ago

This place is disgusting. Rude staff, food all over the floor, dirty bathrooms, dirty theaters. Actually the last time I went (which inspired this review), when I sat down in my seat, I kept smelling something. After 15 minutes I realized there was BBQ sauce ALL OVER my seat. It ruined my shirt and I almost gagged from the smell.

I came here yesterday and even though i enjoyed the movie the environment was one that would make me never come back. The Star Southfield was an actual good theater when i was a little girl but now its dirty, customer service is ok, and majority of the business that were there are gone. This theater is going down faster than Northland mall. Its really a shame because matinée pricing is only 3.99 until 5pm. Thats was only reason i decided to give them a try one last time. I went to see cinderella last afternoon and with the pricing, extreme closeness to my house, and the fact i only had 2 hours to spare this was what i thought to be the perfect choice; boy was I wrong. First off the customer service at this place is crazy. The guy at the ticket counter was actually polite but the girl taking the tickets gave me slight attitude as if was imposing on her for doing her job. Next on to the appearance of the theater. First off the floors are sticky which means no one has mopped in probably years. Secondly the seats were dirty which gave me a slightly itchy feeling the whole movie. I kept praying that there were no bed bugs. The arm rests were even sticky and dirty. It just amazed me how everything was just so gross. Where is the management and why would anybody allow their business to become so gross. The theater needs an overall makeover fast.

3.99 for day shows and 5.99 after evening is sure cool price. There wasnt enough staff to give tickets. There was long time for getting pop corn again due to nit having enough staff.

GHETTO! Bad attitude and shitty service. I complained about noise and being bothered in the theater and management/​security did nothing about it. The animals run the zoo there and let anybody act as rude as they wanna be. Ya we hear the «don’t use cell phones during the movie» hundreds of times, how about demanding people be mindful of other people.
The ass holes that go to this theater love to sit right near people when there are hundreds of other seats available. I don’t know why the ass clowns love acting like complete idiots at movie theaters?
Bottom line, if you can’t behave in a movie theater and you’re rude, making noise, sitting close to people when there’s other seats around, then you people suck at life!

This is the last theater I go to. It’s always dirty and the staff seems to not care about the presentation at all. It’s very noisy and just not a good place to watch a movie. Take your money and time elsewhere.

I felt like I was in a different country when I (unfortunately) had to use the bathroom facilities here.
First of all the men’s has no privacy for the urinals, just a head’s up! I did not feel like going next to the rowdy folks who were in the bathroom so I braved the smelly stalls. I mentally cringe when I think back on it. Secondly, entire bathroom smelled like wet dog and the stalls seemed to be where it emanated from. I smelled like wet dog afterward. Thirdly, the trash was overflowing. All this together made the area feel like a loo in a far-​away country where there is no plumbing or concern for decency.
The quality of presentation technology was good. No complaints about the sound and projection. There was a slight smell in the theater. Tickets were cheap, which is fitting, considering how dirty some parts of the theater are. Staff was friendly!
I would not go here again. If I did I would avoid the bathrooms and carry a scented hankie. A movie is supposed to be fun, not an eye-​opening experience on how filthy humanity can get :-(

Gets 2 stars, the place matches the price, not sure a great place for a first date as the place is kind of run down and very dirty.
The price was a positive $ 20 for four, two adults and two kids $ 6 & $ 4, I was expecting much more on a Sat night.
The theater was very dirty, the first seats we sat on the arm rest was wet from a spilled drink (I hope it was a spilled drink), the floors were covered with trash and it was a workout walking down the isle as your feet stuck so bad it was an effort to lift them with every step. My legs are much more tone.
I will probably go again, the kids got a kick out of all the movie related décor (My 6 yr old said it was the best movie theater ever after walking in and looking at the décor) & the price was right. If it was the same cost as other theaters I would drive twice as far to avoid.
If they cleaned the place up, organized it a little better it would be a winner all around.

When this place first opened up, the lines wrapped all the way around the building, the restaurants inside were awesome. People were glad to pay $ 6.50+ (1991 pricing) for a new cinema experience in a big box style instead of value shows at the Americana West and the Keego Twin.
When it was new, the Star Theater held cool contests. I was a contestant in a marathon showing of Teenage Mutant Ninja Turtles II: The Secret of the Ooze. I ate a ridiculous amount of popcorn and drank a gallon of soda and got booted in the third showing for dozing off. Well, the Star is no longer new and to my knowledge they don’t have these contests anymore.
As other Unilocalers noted, this place has its share of problems. I was privy to a fire alarm evacuation as well. It took 30 minutes to clear the building and another 15 minutes to let us back in out of the cold. We each received $ 5 concession vouchers for our trouble even though we missed the second half of the movie. One time, the sound was jacked up and it took 25 minutes for an employee to fix it. Beyond that, the theater itself is fine.
I quit going here because I couldn’t stand the people. Bringing toddlers and pre-​schoolers into R-​rated movies like Saw III and Machete apparently is perfectly acceptable. Also, cell phone chatter is the norm and it is non-​stop. Doesn’t phase people that we’re all trying to watch a movie. The glowing screens of smart phones light the way. Also, people have a tendency to like to fight here. I took my niece and nephew here to see Stuart Little and two grown women started to brawl (ironically over loud cell phone chatter). All of this during an early showing and with many kids in the theater.
Johnny Rockets, you are missed.