Flying Point Surf and Sport

We visited the Flying Point location in Greenport. We had a great experience. The owner, Chris, took a great deal of time explaining the different SUPs. We would recommend that if anyone is in the area looking for rentals or to purchase to check them out.

I was pleasantly surprised by Flying Point Surf and Sport. By the displays outside, I assumed it would mostly sell pool toys and inexpensive sporting goods, but it actually had a nice selection of clothes, accessories, shoes, and cosmetics.
While a lot of the clothing seemed poorly made for its price point, they were having a fantastic 50% off promotion on flip flops, and had a wide variety of brands, sizes, and styles. I’d say it’s worth popping in just for the flip flop selection, if you’re in the market.

This is in response to B G.‘s review first, because that women was and is out of line. I will explain. Ms. B G. (I assume its Ms. beacause who the hell would want to be with someone like you). Anyway I was in the store actually which is why this is funny that I happen to see your review, and I felt like I needed to set you straight. When Ms. B G. tried to return her pants; blue pants if I can remember correctly. She tried to return these pants after about a year, dirty and worn; and by dirty I mean it appeared that she had soiled «pooped in» them. I don’t believe that the shop is in the laundry business nor any surf shop/​retail store. The nerve of you to even try to return your sh*t stained pants and further more to have the balls, and by looking at you, there’s prob. something dangling there, to even write a review is appalling. You should be put down.
This shop is great! They have tons of brands and are more then willing to help. They call you back if you wanted something. They took my info and called me when what I wanted came in. I’ve have nothing but great experiences here and it’s very convenient.
As for Kari C. Who the hell are you going and reviewing stores. Just cause you are wearing a fancy hat doesn’t make you an expert critic. You know nothing and should hook up with Ms. B G. So you can both be put down at the same time.
Regards,
A fellow concerned Long Islander.

Love, love, love this surf shop. It’s the best place to go to get my TOMS. The staff is super friendly and helpful. I’d recommend this shop to anyone. I had an issue with a Nixon watch I bought years ago and the staff helped me contact the right people to get it fixed.

Service and Staff (poor): Most of the staff can be surprisingly rude, inattentive, unprofessional, and unfriendly. Having lived in the area for quite some time, I feel comfortable saying that this business is generally conducted unethically, and the people who work here are aggressive, abrasive, and unfriendly, especially to local residents. That being said, they have shown the capacity for at least minimally courteous conversation, and your reception will be greatly improved depending upon how money you are willing to spend. Unfortunately, the staff can be very unhelpful when it comes to addressing problems, complaints, or sales discrepancies.
Quality (substandard): The quality of the products seems to be, in general, decent, except for the clothing. Most of the clothing leaves much to be desired insofar as quality is concerned, which is unusual for the area. The prices in store used to be quite a bit higher than was really appropriate for the quality of the clothing, but the prices online seem to be more reasonable for the product. There seems to be an excellent selection online as well, however, the website does not seem to specify which products are in store, and which are not. Additionally, there are several products (such as clothing items), which do not have pictures online, and most (if not all) descriptions seem to be rather poorly written and lacking in content. The «Extended information» category seems to frequently claimed that Flying Point Surf has underpriced a great deal of competitors, but lists only 1 of the competitors that were undercut. Despite the fact that there seems to be a category for this, but it is left empty. It seems hard to believe that, for so many of these products, this store has undercut 7 or 8 competitors, when there are so few surf shops in the area. (Unless the site is referring to online competitors).
Parking (difficult): Expect parking to be difficult. There is rarely street parking available in the afternoon, especially during the summer. There is a parking lot behind the store, but most of the spaces are reserved, and the ones that are not, are almost always taken. Expect a decent walk, as you would for any store on main street that you intend to visit in Southampton during the summer.
Website (incomplete but well stocked): Not spectacular, but mostly functional. The template is pretty standard, and clearly was not changed much because many of the FAQ questions have answers that don’t make sense for this store. (Ex: «You only have to pay sales tax if you are located in the same state as our warehouse.», yet this store seems to only have locations in New York). There seems to be no return policy, and there is no warranty on any of the products (as stated in the terms and conditions). The contact link in the FAQ goes to the «About Us» page. However, there is a pretty large selection!

Don’t buy anything from this store. If it is damaged they will fight tooth and nail and lie to you and your credit card company to get out of a return!

I was on Long Island for a weekend wedding, wanted to go surfing and was over a bit of a barrel because a different surf school had flaked out on me. I chatted with Robb at Global Boarding and he referred me to Shane at Flying Point. They both were great about texting, emailing, and taking late calls (I talked to Robb for the last time at 10pm and Shane texted me directions to the beach).
They set me up with George who was a super nice guy and really easy to work with. He did a review with me and then we went right out and had a great lesson. I feel like I learned things, tried some new stuff, and my meager skills were improved on. Our lesson also ran over because the waves were getting bigger and choppier and he wanted me to get one last good ride in before we were done. Love it.
My one little issue was that parking was problematic. I pulled into the lot and was told by the parking lady that I could buy a $ 200 sticker or park about a quarter of a mile away. George ended up following me to a far-​away parking place and then driving me back to the beach. They should probably warn you of that one in advance.