Green Tangerine Spa and Salon

Unfortunately I am unable to rate the actual services as I never had the opportunity to receive them. I made an appointment a week in advance for the day before thanksgiving for highlights and a cut/​blow dry. They require a credit card at the time of booking the appointment, which I never had to do at other hair/​spas before. The morning of my appointment, literally 20 minutes prior to my appointment, I received a phone call informing me my appointment is cancelled as the stylist called out sick. Again it was the day before thanksgiving! No other options were provided, no other stylists could squeeze me in, for at least the highlights. I was left with a «sorry» & no solutions, no referrals to another salon. I had to call around to find a place. I called back to speak with a manger and was told they were gone for the day and would call me on Friday… well it’s now Sunday and I never received a call. Such poor customer service is inexcusable…

I wanted to try out a new salon for a «relaxing» spa manicure experience and got the opposite. The stylist was running late and not one bit of my experience was relaxing. I paid 4x as much as I pay normally to get a basic mani in my own neighborhood. I wasted 2+ hours of my life for this experience, most of it just waiting with my nails in a bowl of acetone, and 50+ dollars. Never again.

I use Unilocal everyday as I travel full time, year round. Until now I have never left a review. That is how strongly I feel about my experience.
When I made the appointment I specifically asked if this was an Aveda salon.
I arrived with my formula written down (I carry it with me so that I always get the same color).
I’ve had my hair colored with Aveda products every 4 – 5 weeks for the last two years. Aveda has a distinctive aroma. Not just their color but all of their products. After a color the Oder is almost overwhelming until I wash it.
I’m not sure what type of product they used on my hair but I am sure it was not Aveda. Turns out the salon is converting over to a different color product. It may be a good product but it’s not what I asked for and not what I was told I received. Also, though I have not washed my hair yet (24 hours). I can already see my roots. Definitely not the norm. Very unhappy that I was deceived.

I had scheduled an appointment for a waxing for my upper lip. I was not impressed because the girl who did the waxing had been at the front desk working and when she took me in the back room (same room where the massages are done — unclean) she did not wash her hands. The waxing took a few minutes and when I got up she was texting someone on her phone … very unprofessional. Although she put a cream on the area she waxed, I left the salon red and the next day had a breakout — probably from bacteria because she did not wash her hands. I will NEVER go to this salon again. I don’t know if other franchise salons are run the same way as Green Tangerine, but I would recommend a private salon or spa because I am not impressed with the personnel this particular franchise hires and I’m totally turned off by the uncleanliness of the back room area. One more thing … while the photos shown below would indicate the salon is clean … that is only the front area where the products and hair services are rendered. The back rooms, where the shampooing and other services take place is dark and dingy.

This was my first time at Green Tangerine in South Windsor for a hair cut. I booked on-​line which is very convenient. I selected Meghan for wash cut & style. They charge by how long the stylist has work at that specific salon, which I learned as I paid for the service. Meghan’s been there for 10 years so I was charged $ 63. My hair is a very simple chin length bob. I made one request that she be sure my hair was all one length all around and I followed that up with showing her a photo of me following my last cut. After cutting she blowed dried my hair by blasting it with the drier almost dry then used a roll brush to finish. Since my hair was already over dried I was left with a flat stringy «style» with no body at all. She never offered a mirror or asked if I was satisfied. When I got home I could see that my hair was shorter on the right side and very choppy & uneven. To add insult to injury there was a strong musty smell I just couldn’t stand so I jumped in the shower to wash my $ 63 washed cut & styled hair! I can only assume the musty smell was a result of the towel used after my hair was washed. After I styled my own hair I could see all of the imperfections so I contacted the salon thru their website however 6 days later I have not heard from anyone. I’ve had to cut a couple of long pieces of hair in the back which is just ridiculous but the right side remains choppy and uneven. I realize they allow you to return within 5 days if not satisfied but why would I do that?

I have been to the Green Tangerine in Canton several times. This was my first time at the South Windsor location.
Service: Brazilian Wax.
Aesthetician: Lindsay
Good: The aesthetician was pleasant. She did a very nice job at the waxing. It was as painless as possible considering the service. She did remind me to come more often about a half a dozen times. It was a bit to much after 3 reminders.
Bad: This location completely lacks any spa atmosphere. The offering of beverages on check in is forced and not at all inviting. The bathroom is no different than a Dunkin Donuts. In fact I have seen fast food bathrooms cleaner. There were small bugs on the floor. The room was awful! It was bright with terrible light rock music playing. It smelled of melted wax and completely lacked the soothing smells of other spas. The room and equipment were filthy. There was a medical grade machine next to the table. It was splashed with unknown substances and the arm of the machine was caked in dried green fluids. The walls were marked and stayed everywhere. The outlets loose and plates filthy. I was given a washcloth sized towel with which to cover. It was freezing and rather embarrassing.
The service was $ 75 which is on par with quality spas. They have no right to charge that for the dirty chain restaurant feeling experience. In addition they only allow cash tipping. This is not the only salon I have seen doing this but I find this practice obnoxious. I carry little cash and when paying a hefty amount for a service it should be part of the service to low tip to be added with the credit card charge. I thought briefly of leaving without tipping but appreciated Kelsey’s skill enough to walk around the block to find an ATM.

This is my first ever 1 Star Rating so I do not give them out too often. While traveling in the area for business I called around to local hair salons to find out who did men’s cuts with a razor. this place was the only local salon that did, at least within a 25 mile radius. They did not have any appointments that night so I booked the first available appointment for the next morning. Asking the lady if the person she was booking the appointment with could do razor cuts. It was confirmed. «Yes sir» I was told and was given the crate of the stylist. No problem.
I showed up promptly at 9 AM the next morning sat in the chair and the stylist went to the manager as she could not locate a straight razor. Needless to say they were unable to find a razor to do a razor cut in the whole place. Since I was already in the chair I went ahead and got a scissor cut.
It’s not just the scissor cut that got the one star, is the actual haircut. This is the worst haircut I have ever had in my life. I told her I did not want to use clippers because I normally use Rangers obviously but she managed to cut the sides with scissors very very short. Left the top long. So I politely asked her to cut the top again. Then had to ask her to cut the top again. Finally out of frustration I just said I was all good and hopefully I could fix it with product.
Before writing this review I gave myself the 24 hour rule. Needless to say 24 hours later I hated more than I did yesterday. So either way too short top is too long have business meetings all week and cannot wear a hat. I am used to going to salons and not barbershops this is just a overpriced master cuts or Supercuts place. if you were looking for a true salon service, this is not your place. they may be good at fingernails and toenails but I would never ever recommend any male get their haircut at this place

I have been to this salon a couple of times and until recently have always had a pleasant experience. The stylist cutting my hair was pleasant enough but one employee was quite rude and walking around the salon cursing and talking about other stylists while on the floor. Very unprofesional.
When I asked my stylist about it she told me that she was the new manager! Completely unprofessional and innapropriate. This new manager, Toni, was acting like a high school teenager while on the job. If you are a manager you should act like one.
I will probably go back because my stylist was very nice and did a wonderful job but I was very disappointed by the atmosphere generated by this manager. Someone higher up should have a talk with her.

I USE TO. Come here… Let’s just say never again by how I’ve been treated recently. Last time I was there, a stylist recommended some products ($ 90 worth) and I ended up buying them. One of the things she recommended didn’t work and it wasn’t even used for the look I wanted. She assured me I can return it if I didn’t like it, and it, «won’t be a problem» (mind you, she didn’t give me a time frame for returns). I went to return one of the things she pushed on me and it was the most awkward return experience ever. Thank god my bf was there to experience this with me. It took 4 employees, awkwardly staring at me silently, and making me feel uncomfortable for about 20 min. Its like they’ve never seen ANYONE return anything in their lives. More awkward questions and staring me up and down, a few other chime in. (Now it’s really getting fun). They wouldn’t even let me return the product, because it was after 14 days… Even with my receipt, even tho I used it 2X… Umm thanks for telling me, now. So they gave me store credit, fine, I’m lenient, so I took something else that was recommended, still an awful recommendation. Anyways, going to return that, and after this exchange, they’ve lost a customer for good. Be careful buying products, cause if you don’t like it, good luck returning it. Awful product knowledge and customer treatment.

This place is average in every way. I’ve had some good manicures, and some meh manicures, that depends on the tech, but that’s ok. What really disappoints me thought is the selection of polishes! They have barely a couple of dozen OPI colors! When you consider that there are well over a dozen new colors every YEAR, that’s terrible, and BORING! They add maybe 6 new colors of OPI a year as far as I can tell. Plus for their Shellac selection they have about 30, of which more than a dozen are some variation of white/​off-​white/​beige, or a top shimmer coat… Ugh, BORING!!! I’ve had shellac a few times a year every year for the last several years whenever it’s too inconvenient to get to my regular place and LITERALLY the shellac selection is the same now as it was 3 years ago! Get with it GT!

A tangerine that is green is not an appealing color and neither was the hair color I left with.
My normal color is medium/​light brown and I was looking for some beachy light brown highlights on the ends of my hair. After 6 hours and 2 stylists, I left looking like a skunk, with black hair and white stripes. They never even got around to finishing the haircut. As my hair dried, I had to stop the stylist and call over the manager since it looked so bad.
When I said I was unhappy and that I looked better coming in the salon, the 2^nd stylist said, «I don’t know. I didn’t see you come in.» I again showed them the picture that I wanted my hair to look like and the manager was not helpful. She kept saying there must have been some miscommunication. How do you miscommunicate a picture?
I have now paid over $ 800 to try to get it fixed and there was only so much the person at the next salon could do. I am devastated. This will take years to grown out and in the meantime, I will have to pay for many, many follow up appointments to try to break up the drastic lines from the botched dye job.

Convenient location in Evergreen walk, nice atmosphere inside. Lots of services: hair, nails, facials, and waxing. They might be a touch on the expensive side but in line with other salons in the area.

They still dont take checks and you cant even put the tip on a CC they essentially force you into using. But… Nepa is still the best, double pedicures yesterday with my friend and Mariah and me and Nepa. Fab job by both! She is the ONLY reason I still go there! She gets FIVE stars for how attentive and terrific a job she does

I currently live in NYC but my parents house is still in South Windsor so needless to say I am there a lot. When I need something done last minute or have to get a blow-​out for an event this is where I come. I’ve gotten my eye brows done here and they really do a great job. Also if you’re looking to get your hair blow-​dried or done for an event, I reccomend Sarah. She listens to what you want and is really good at what she does. I have also been here for a pedicure which I think is a little bit overpriced but it is still a very relaxing experience. Also products aren’t always crazy overpriced here and they carry some great lines.

When I moved back to Connecticut, I was terrified of finding a new stylist. I’ve had my share of bad haircuts, and I am certainly not easy on my hair. I am indecisive which has lead me to often fry my hair. After a long debate, I decided to go to Green Tangerine after a friend recommended it to me.
I have had consistently wonderful haircuts and processes at this salon. I have seen Saona twice, and she is both patient and knowledgable in helping me get the best style. I’ve had experiences in the past where a stylist will just color/​highlight without asking many questions– not the case here. Saona was thorough and honest with what she could do with my hair given its condition and what I should do afterwards. I felt like my hair was actually being considered and that she helped me to learn how to take care of it better.
The quality and customer service at this salon is definitely one of the best around. I would not hesitate to recommend this salon to a friend. Parking is ample, making appointments is easy, and I have never left disappointed! Also– as some have mentioned you cannot leave tips on credit cards. Just keep that in mind when planning your payment!

I LOVE this salon! I come here to get my hair cut and for my facials and they get it right every time!!! Huge thank you to Saona for introducing me to bumble and bumble hairspray and moroccan curl cream and thanks to Jaqueline for intorducing me to dermalogica. I also am getting my wedding hair and make up done there. I already did my trials for both and I was beyond impressed with the results! Thanks Michelle! I would highly recommend this salon to anyone who wants to look like a movie star.
You will have a great experience, I promise!

Overpriced salon with less-​than qualified stylists. I first had my hair colored and cut by a stylist here in November of 2011. She botched my color horribly, and I left the salon looking like a skunk with blotchy color. The next weekend, I was in my brother’s wedding and the stylist who did my hair for the wedding was horrified that a professional would let someone walk out of their chair with such a bad color job. I went back to Green Tangerine, spoke to the manager, and they re-​did my color for free (kudos for good customer service).
When I went back for another cut and color this month, the stylist again screwed up the color. I had to tell her where the color should go, and I know nothing about hairdressing! She also left color all over my face and ears. She timidly tried to wipe it away with color remover until I took the cloth and scrubbed my own face (to little avail). As for the cut, the entire cut on my long dark hair (a la kardashians) was about 10 snips. I was shocked that they would charge $ 65 for such a lame haircut. I left feeling like I needed to go right to another salon for another haircut because my stylist at Green Tangerine did basically nothing. This cut color cost me $ 167 and was the biggest waste of money.
After bringing my concerns to management, they again gave me a complimentary cut and color with Karen. Karen was wonderful, I must say. She did a superb job coloring my hair, took her time gave me a great cut, and I will definitely be going back to her. Sometimes it takes a couple tries to find a stylist worth the money!

Great price, love the massage chair at the hair washing station. Thanks Tara!

I got a great haircut at Green Tangerine, partly thanks to Megan my stylist– and partly thanks to a mega-​discounted Groupon offer! This was my first visit to the salon, although I’d heard positive things friends who stopped in regularly for spa services. The salon is spacious, clean and lovely (not to mention in a wonderful location– Evergreen Walk)– and my stylist was super friendly and listened to what I actually wanted.
Prices are a little steep without my trusty Groupon deal, but the service was excellent. I’ll definitely be returning!

It’s a true testament to my stylist that I would rather travel an hour (used to be 2) to see her, than head to downtown Boston. There are many talented and popular stylists in Boston, but none that I would trust like I do Marci.
I first started seeing Marci at her old salon, and moved with her when she moved to GT last year, which is actually an hour closer than her old salon, still an hour drive for me (on a good day!).
My first trip to GT, I was running late, due to weather, and as I pulled into the shopping plaza, I had no idea what to expect. I honestly wasn’t sure how a peaceful, serene, calming spa and salon could be located so close to Starbucks, Pottery Barn, and countless other stores and restaurants.
As I opened the door to step inside, I was taken aback by the modern, bright, airy space. Cliché, I know. But true. I was welcomed quickly and professionally, and my coat was taken and hung up for me, coffee and water offered. The bright orange chairs accented the light wood floors and tall free-​standing mirrors marking each stylists’ chair, and the salon was quietly bustling with activity.
I’ve only had color and cut done at GT, so I can’t speak to their spa services at this point. I can speak to Marci’s professionalism and talent though. I’ve never once been less than thrilled with any of my appointments. Her highlights, color, cuts, everything is just perfect for me, she’s able to read my mind at this point. «Make it brighter» turns into that perfect honey golden shade of blonde I was picturing in my head, but unable to clearly articulate. She will be doing my hair for my wedding this fall, and I can not wait to see how it turns out!
I highly recommend visiting Green Tangerine, and booking Marci. I know I plan to, for many years to come.