The employees generally work really hard, are often kept busy, and are very knowledgeable. However, some products often seem overpriced, and you can sometimes get ripped off for something products like shampoos, face creams, body wash, and hair conditioners, because you can find the same products cheaper at places like K-Mart, Wal-Mart, Target, and grocery-stores. They do, however, often have sales. The sales can be really good, and the Extra Care Card program can be very helpful, for discounts, coupons, and«Extra Bucks». You can get very good deals on makeup products all year long. They seem to have a a sale every few weeks on something in the makeup & cosmetics section. they also have unique seasonal items, like summer or pool stuff, back to school, Halloween, Christmas, Valentine’s Day, Easter, etc.
Tracy B.
Classificação do local: 2 Everett, MA
This is my normal stop in CVS when on the way to my Parents house nearby… NEVER had a problem or issue in the past(Keeping in mind Im usually there at 9−10am on a Saturday AM) So this past Saturday I stopped in for my usual Bday Card/Gift card of some sort on my way to the house… and I get the card & water(which took all of 2 mins) Get to the register and there 1 young girl on register while there is a man on the phone(who Im assuming is the Mgr) talking away(Might have been a work call but he clearly knew this personal personally and was«shooting the shit») with his back turned to the customers… At this point Im the 3rd party in line & the party at the register was 2 elderly women with EVERYITEM that was on sale in the flyer that day & going over the price that was ringing up of EVERYITEM, then the young clerk girl(who was soo patient & had GREAT customer service) had to keep running back to the store to get the correct item as the ladies wanted the sale price but had picked out all the wrong items. Hey, it happens, sometimes things are overwhelming… and I wasnt even mad at them — get your sale on!!! The couple in front of me at this point was losing patience & we were joking about this Mgr(as If) on the phone totally oblivious to the line that had now formed because his back was still turned and his phone call has now lasted well into the at least 10 mins Ive been in line… He turns around and is INSTANTLYMAD… Like its the young clerks problem — as she is walking back to the register from her 3 rd trip out into the store to correct the womens items he barks at her«Just give them the price instead of running all over the store»… Like its HERFAULT… had he turned around 10 mins ago there might not had been a line. Then he has the nerve to be F word snippy to the people he is ringing up, the couple in front of me gets their 1 item & runs out… I get there next & he doesnt ask me if I have a CVS card, I know I have coupons as I had just loaded them onto the card via online that morning… He didnt ask me if I wanted to use them, I had to ask him to use them… I needed cash back & that seemed to irriate him — I had a card, water & crackers — I get no bag & he just looks at me like«What can I help you with» and he then reluctantly gets a bag… I seriously wanted to scream but how would a 9mo pregnant woman with a 4 year old in tow look yelling at someone in a store… so I digress!!! I snatch my bag & walk out, mumbling NOTSO quietly under my breath(ok it really wasnt under — it was a full out TALKINGTRASH as I walked out the store) Im soo mad — I literally ran out & checked in so I would be reminded to write a review because I wasnt passing this one up! You decided to work in Customer Service… Get your shit together & dont take it out on the customers & the young girl that was there was doing her hardest & he just acted as if the line was HER fault… Ugh. Rant over!
