Supercuts

Ok if you have an appointment or personally know the hairdresser, otherwise avoid at all cost. Walked in and asked the lady how long was the wait. She said 40mins. She didnt mention the appointments that were coming in. So 1 hour and 20 mins later I was still waiting. Then a guy walked in with no appt, and the lady took him in because she knew him. So I asked the lady to give me a realistic wait time because it’s been that long of a wait and nowhere near the time they said. Her reaction was as if it was my fault that they were busy and that there were only two of them. I didnt mention anything about the no appt walk-​in she just took ahead of the other waiting people. She kept saying there’s only two of them as if I was dumb and it was my fault. I just asked how much more time! But the way she reacted and treated me was enough to walk out and never to return. What a bad customer experience to begin the day from a place I’d hoped to be a regular.

The long wait made me in a horriffic mood for the fact that a lady told me she signed me in but then another lady said she didnt see my name in the computer. I had to wait even longer I was furious and about to go to the one in San Bruno but glad I did not because the guy sabastin gave me the best hair cut ive recieved in my 5 years of coming here. Despite my expierence of waiting a tremendous amount of time it was worth finding my stylist. Will come request him and will note myself to do the online check in so this wont happen again.

Went there yesterday a guy Sabastian cut my hair. I told him ½ inch off and feathered on the sides. He scalped me. Ok you ask why didn’t I say anything. Well part of the time I wasn’t facing the mirror. I had to tell him to turn me around. He blunt cut my sides. He had no clue how to cut hair. I will never ever go again. Cheap does not pay.

I didn’t get a chance to even get a haircut. Got there at 7:10pm and they closed at 8pm. No appointment, but 50 minutes left. Seriously? Thats great if they want to lose business, but I still need a haircut. At least change your closing times.

Absolutely horrific experience. I only gave this a one star because I actually have to rate it; wouldn’t let me give 0 stars.
My girlfriend and I came in to get a haircut, both very simple styles. I wanted short sides and a slightly longer top. The guy barely cut the top and didn’t even style it correctly. My girlfriend simply wanted a trim, not much to cut off and layers. Did not cut any layers and cut it way too short. When she asked him if he did the layers, he just said «ok thank you» and began to take off the apron thing to let her go. NEVER coming here again, and if we ever do, NEVER letting him touch our hair again. I am very disappointed. Girlfriend is outright furious, to say the least. Maybe a nice guy but a terrible hairdresser. The guys name is Wing Tim Choi.

I can’t really speak for my own experience as this is where I take my son for his haircut. However, he decided that this is his go to place when he needs a trim, which for his teenage head, tends to grow rather quickly. In a nutshell, the phone app to check in is great, the staff are efficient, and my boy come out looking great each time. Can’t beat the price when you have to go here about every 4 – 5 weeks.
Keep him looking clean and keep him out of trouble, that’s what I say.

My regular barbershop that I have been using the last fifteen years, closed. So here I am with a head of hair and no place to go, so I remembered there was a Supercuts, in the strip mall in my area. I went there, the waiting area is very comfortable, the people are very friendly, they gave me a real great haircut for a reasonable price. So looks like this will be my barbershop for ever, because I know they won’t close like the little mom-​and-​pop shop did some three months ago. Of course if I ran into the old regulars from the last barbershop, I told them to go to Supercuts.

Came here on Saturday evening (¹¹⁄₇) The store did not close yet but door was locked. Knocked to see if they could cut my hair but said they were closing soon. Was shocked that a business would lock its door that early prior to closing. Never ever coming back again.

Great and fun atmosphere! Great job and quick service!
The woman who cut my hair was very nice and really took her time to both understand what I wanted, and during the haircut.
And the warm towel at the end was very refreshing.

Terrible experience. I was in the area, and decided to get a haircut at this location I’ve never been to before. I tried to walk in on a Saturday at 6:15pm (they close at 7pm), but the door was locked. Lights were on, but the place was nearly empty except for this older lady behind the counter.
She slowly came to the door, unlocked it, and held it open a couple inches as if to prevent me from coming in. She asked if I had an appointment. I told her that I did not, but asked if they took walk-​ins. She said yes, but it’s almost closing time, and they want to close the shop. (Really?! Closing a whole 45 minutes early???). Awkward pause in the conversation.
At this point I did a double-​take, looked at the business hours painted on the window, then back to her. She briskly told me it’s almost closing time, that I need come back to tomorrow, and then locked the door in front of me.
While I was walking back to my car, at least 2 other people tried to walk-​in and get a haircut. She did the same routine on them, and sent them away. She then turned out the lights, and was gone by about 6:20pm.
I have never ever seen a haircut shop turn customers away like that. Never coming back.

I have been coming here since I can remember. Of course I’ve had the occasional bad hair cut but overall always walk out happy with what they product. My go to supercuts

I went here to get my natural, tightly coiled African American hair and Ms. Dihn did a wonderful job. At first I was concerned because there was immediate doubt with one of the other barbers. It was discouraging. But I wanted my hair cut! So i waited and was pleased with the outcome. Ms. Dihn conversed with me as she cut my hair and she did not make me feel abnormal because of my texture. Love the cut. I’ll definitely be back.

Short haircuts Rock with Tao!
If you need a short hair that is neat, clean, cut without strays, then Tao is the best!
She is meticulous, takes her time and is very kind! Great with kids!
Where some others have little skill or rush thru their cuts, Tao stands far above!

I’ve come here a few times and I’ve had some good hair cuts and some that I walked out wondering why I cut my hair in the first place. But I keep coming back and I’m glad I did today. I have to say Thao is the best one there. She took the time to know what I wanted how I wanted it. I get a comb over but after a while when my hair gets long my cow lick get unmanageable and i told her that, so she gave me a few options on how to make look better after she would cut it. During the process she kept asking né what I thought and giving me advise on what I would have to do so it doesn’t look as bad as it is when it grows out. I walked out knowing that I only wanted to deal with her moving forward. I’m giving it 4 stars because until today I wasn’t super satisfied with all my hair cuts always just a very average hair cut but today exceeded all expectations.

Always a nice place to go when I’m in a hurry and have to get my hair cut when my barber is not available. They’re always willing to take me on a walk in basis like today right before Thanksgiving and I like coming to visit the receptionist cuz shes so tall and pretty. Get it girl!
The businesses photos need to be seriously updated though, half the photos are generic corporate ones and not representative of the diverse people that work there.
Over all a decent experience.

Hey, for 16 dollars this was aok. I’ve had numerous 150.00 haircuts in my life, so def know the diff. Tamara hooked me up. In a world of ‘getting what you pay for’ it’s nice sometimes to come out on the other end :)

Never again.
I’ve been going to this super cuts once a month for the past year or. Because I’d maintain short hair that just needed to get buzzed it was decent. While some cuts were better than ever I was never blown away. And sometimes I was pretty disappointed and didn’t understand how you can mess up such a simple cut (1 on the side, blend to a 5 on top). Simple. But often don’t follow directions and just do what they want. They have occasionally lost the #1 and said, of well, I only have a #2. Which makes no sense given that its a hair salon with plenty equipment. They just wanted to make sure I would have to come back again sooner.
Recently, I decided to grow out my hair a bit and try a new style. I gave the following directions. 1. Don’t touch the top (still growing it out) 2. Cut the sides and back short. 3. Make sure there is a define line between the top of the head from the side/​back. No blend. and that the top hair hangs over the sides a bit (an undercut). The woman barely cut the sides, using a 4 with a line that stopped just above my ear (thats not where the top of the head starts), took off the sheet and said «okay your done.» Not quite, I told her she didn’t do anything and I sat back down. Now she trimmed the sides a bit shorter and proceeded to BLEND the hair, leaving no define line and not doing what I asked at all. I eventually gave up, got out of the chair, paid (though I shouldn’t have) and left.
On the bright side, they left the side hair way to long (since they don’t follow directions here) anyway so I should be able to go somewhere else to fix it.

I found this place on Unilocal & decided I would check it out after cost cutters provided HORRIFIC service, I decided to try somewhere new.
I took my dad & my little brother to get hair cuts & we walked in & immediately they had a seat for both of them! It’s rare you get seated so quickly w/​no appt.
They did amazing cuts on both my dad & my brother ! Love this place & the staff. The ladies are all sweethearts !
especially Tamara ! She had my dad laughing the whole time & helped his stubborn ass decide how he wanted his hair to look & it looked amazing! I would highly reccomend her !

Courteous and prompt. Diana cut my hair and styled it, she was very nice and listened to my requests. I wish I knew a little better what to do with my hair! Some customers clearly have very specific visions of what they want. I tend to rely on the expertise of the stylists. :-)
In terms of star rating, I’m a bit at a loss. Unilocal calls the stars «A-​OK», which this was, but three-​star reviews seem a little backhanded. I had no complaints whatsoever, I received satisfactory value for my money.

My Fiancé went here Sunday, November 3^rd, 2013. He has been to this Super Cuts about a half dozen times at least, and his hair has NEVER looked that great, but this time his hair looked flat out BAD!
He told me that the girl took about a half an hour to cut it, he said he thought she was new possibly. He has average short & straight hair which he always asks for the same number of length.
The girl cut it wayyy toooo short and it looks terribly choppy and uneven as if this girl either had no idea what she was doing or she did not pay attention to what she was doing.
My Fiancé isn’t the type of person to say anything because he wouldn’t know what to say. So I had to write this review because if you can’t even cut mens’ hair evenly or the length they asked for, you shouldn’t have passed the state exam for cosmetology!
I felt so bad when he said «I don’t think she knew what she was doing, it looks bad, doesn’t it?»
Wish I knew this girl’s name, I’d definitely have stated it here.
Bottom line, don’t let your friends and family go here!