Peterson Heating Ventilating & Air Conditioning

Congratulations to Norm and Diane! They have retired! While I will miss you terribly on the business side, I am so happy for you.
Thank you for years of great service. I wish you everything wonderful and more going forward.

Efficient, prompt, honest and reasonable are adjectives that describe Peterson Heating and Ventilating to a tee. This is a great example of a family owned company that is dedicated to providing great service at a fair price. Norm’s wife and daughter help man the phones in the office and Norm and his employees make sure the jobs are done correctly and efficiently. Today, Norm brought along one of his employees, Eddy, who was knowledgeble and thorough. He diagnosed the problem accurately, replaced the malfunctioning part, cleaned my furnace filters, tested the entire system and assured me the AC would serve me well for years to come.
I’ve been using Peterson Heating and Ventilation since 1991 and will continue to use them for all my heating and AC needs.

Excellent service, came on the same day, ordered the motor, It’s arrived right before Thanksgiving, but was installed at evening time. Many thanks to Norm and Diane!
A+ company, strongly recommended.

THE BEST EXPERIENCE EVER, hands down. These guys not only know what they’re doing — they provide their service with stellar a work ethic and amazing customer service. They are super responsive and go out of their way to explain the problem, the solution, the cost and answer any questions. We’ve had them help us several times and we have never, not once, had a negative experience. When something goes wrong with your heating or air conditioning, you’re already stressed and not happy about it but they make the repair or installation experience a true pleasure and as painless as is possible. If you’re ever in the need for help in these areas, CALL PETERSON HEATING VENTILATING & AIR CONDITIONING — they are FANTASTIC!!!

Excellent service period. The technician was very thorough and educational as well. It means alot to both my wife and i when a technician is willing to teach the customer how to troubleshoot an issue. Thank god it was an easy fix. More so thank you as well for the tips. I would highly recommend this company.

I found Peterson Heating through the Cole Hardware referral service. Paul arrived right at the appointed time and proceeded to clean my dryer vent. He was great with my three dogs who were curious about who was in the house making so much noise! The job was within the price range that I expected. I would definitely use them again.

Great service and attitude, Cannot say enough about. Norm. I called, they responded, and once again fixed my heater. The first company said I needed a new one. Honest and reliable. Thankks Peterson Heating.

I hired Norm at Peterson Heating to do another job in San Francisco. Diane on the phone was great to follow up, Norm showed up on time, finished the job quickly at a reasonable rate. Peterson Heating will be my heating professional of choice and will recommend them to any of my friends.

Excellent company. I wanted to do something semi-​creative with our HVAC system. I explained it to Norm, and he went away and thought about it. A few days later, he returned with a custom-​fabricated duct and damper and control board — and wired it into my existing system and thermostat.
They treat your house like it’s theirs, carefully thinking through the best way to do the installation. If you look them up on
, I think they’re one of the few companies to get 100% positive reviews. Now I see why.

Peterson Heating installed replacement furnaces in my multi-​unit building. I had three companies submit estimates, all of which conflicted with each other re what City codes allowed. Norm Peterson came across as knowledgeable and honest, his estimate came in between the others, and he offered a range of options. The installation crew performed quickly, solved problems competently, and cleaned up well. I gave 4 stars rather than 5 only because I had to call them back a number of times to address installation problems, including some parts failures not their fault and a couple of minor issues I believe showed carelessness. To their credit, each call-​back problem Norm or his crew immediately and cheerfully fixed. We now enjoy reliable high-​efficiency heating throughout the building.

Peterson HVAC is the preferred company of our landlord. I now know why. The story began with a problem Wit our AC. So the landlord contacted Norm to inspect it. They responded the call so quick and actually was there early. It turns out the AC was too old so Peterson HVAC helped replaced it. Everyone in the crew is super nice and professional. After they left I found out the powder was not turned on… Well, it happens:) I emailed Norm. Diane called me back in an hour. She said someone will come 1^st thing on Monday morning to take care of it. (it was Friday evening) That was perfectly fine with me. Special THANK YOU to Paul, when Diane called him and let him know about it, he insisted to come by the same day and turn it on. It was 7pm in the evening! I was so impressed. He even spent time to explain everything of the system. Thank you so much Peterson HVAC. I recommend them to everyone! Truly service oriented. I will give 6 stars.

I was also referred by Cole Hardware and had a very positive experience. Making the appointment was easy and they even called the night before to remind me. On the day of the appointment, he arrived early and got right to it. I guess it was a pretty tough problem to find and fix, but he just kept at it until I finally had heat. He was so nice and even knocked a little off the parts and labor even though he didn’t have to. I wish they fixed more than heaters so I could have them come and take a look at some other things in need of repair around my place. This is exactly what I look for in a company — prompt, courteous service at a reasonable price.

Awesome company! I was referred to them by the Cole Hardware referral service and they were extremely helpful from start to finish. I called and spoke with a very nice woman. She explained what the situation may be and said she would have someone come out. Anyway the initial appointment was free and they basically just detected the problem and then set up another appointment. Paul came this morning and was excellent! He informed me of everything that was going on and too care of it. They have reasonable prices and are fast and efficient. I felt very confident in the work he did and can’t say enough great things about his professionalism and character. Should you have any ventilation issues I highly suggest calling them!