On Site Inspections

We didn’t use Steve, but we did call him. We were referred to him thinking we might need an additional inspection and subsequent fumigation. After speaking with him and telling him who did the previous inspection on our house he actually noted they were quite good. We appreciate his candor and we did in fact have a good experience with the company we ended up going with.

I used Steve for two home inspections. He walked me through what he was doing, and did good job of explaining anything he saw that was out of the ordinary. I was pleasantly surprised by the written report as it is complete with photos as well as direct information from what code requires if something was not up-​to-​code. Other inspection reports I have seen consist of just a narrative. When you get a report from Steve you’ll know exactly what he was observing and writing about because of the photos. He is professional, friendly and helpful. Highly recommended.

Steve Rush of On-​Site Inspections came to our home and walked with us through the entire property, showing us areas that were in need of repair, explaining each item to us, the what, the why’s and the how’s (some of the fixes we could actually do ourselves), as well as the degree of importance/​urgency of each item. He was very detailed and exhibited a lot of patience explaining each item, as well as waiting for me to translate to my mother so she could understand as well. He went up in into our attic as well as down into our pitifully tight and dirty crawlspace. He spent over a good 3 hours with us and gave us a lot of good information, as well as information from the home/​pest housing industry that my husband and I as engineers and dental/​medical marketing wouldn’t have much knowledge in. We were also really elated that he was able to come out on a Saturday, which allowed my husband to take the time to follow him without having to take a day off from work in this tough economy.
Well, first off, we discovered termites swarming in the home. We then looked on Angie’s list for 3 termite companies and got three inspections done. One inspection was wildly off from the last two and ballparked estimated about $ 8k-​$ 10k worth of repairs that was needed on the house, and informed us that any other repair quote we got for under $ 3k would not be doing the repairs properly. Naturally that alarmed us quite a bit and after doing extensive research, I discovered that you should only rely on a home inspectors statement on the condition of the home and less so a termite inspection professional, even if they have experience in construction. So I found On-​Site Inspections on Angie’s List, I called them up and Steve spent a good 20 minutes or so with me on the phone listening to my situation, what we wanted to confirm, as well as our desire to understand the general condition of my childhood home.
I checked his qualifications and they were impeccable. He is very heavily accredited, and one of those associations requires «in-​person» (not online) continuing education annually to make sure their home inspector is up to standards. The fee was very fair, especially considering the level of detail and time spent.
So in the end, we got a very good report on the condition of our home, learned a lot more information regarding home ownership, as well as some pitfalls to watch out for. We are very pleased and now have a trusted home inspector for when my husband and I purchase our first property.

I was very impressed with Mr. Rush. His cost was slightly more than other inspectors but his work exceeded the price. The reports we received were very detailed with pictures and explainations. He was very helpful in answering questions after the inspection and helping us determine what was best for the house.
Second only to his experience is his honestly and actual care for the industry. I work in sales and customer service and I can tell he does honest work for honest pay. He is very detailed is getting everything thats wrong in a property.
I completely recommend him and would use him again.

I recently used On-​Site Inspections for a town home I am selling. Representing the buyers who are very diligent and thorough people, I gave them a few recommendations for home inspectors in the area and they went with Steve/​On-​Site Inspections. (Please note, a home inspection already existed from a few months prior when the home first hit the market, but they wanted the most comprehensive report as possible). Steve was very nice and thorough both over the phone when I contacted him initially with a few questions and later in person during the inspection. First, over the phone he was clear in describing what his report would cover and also to an almost more important extent what the limitations of his inspections are and what the report will not cover. When I met Steve and the client out at the residence he was unbelievably diligent and thorough and took extensive time in his inspection and paid a close attention to detail. He had a great sense of humor and treated my clients very well. (Also another note; as a real estate professional I have seen lots of inspections and met many inspectors, I feel Steve is one of the best). 5 Stars earned!

Steve:
Thank you so much for providing such a detail report on the property. My wife and I are very satisfied with the results and look forward to purchasing this house. After meeting you and seeing you in action, I was blown away with how thorough of a job you performed. I truly believe we got the most out of the inspection. I will definitely keep you in mind when we are ready for the recommended fixes and the bathroom remodel. I won’t forget you for the party either!

I only had a two experiences involving home inspections, and both involved Steve at On-​site Inspections.
Steve was the inspector hired by the buyer on a home we sold a few years ago. He found A LOT wrong with our property. I thought he was so thorough I decided to use him when I purchased my own home. This time around, the home was well maintained so I got to see Steve on both sides of the spectrum.
Steve was very helpful from the time I made the appointment to the additional questions I had after receiving the report. He was professional throughout, and never made me feel incompetent for being a female homebuyer. He likes to teach and explained everything he was doing, without being condescending whatsoever. His partner was also excellent. When I asked him questions that were not within the scope of his work, he had no problem discussing them with me (even if they didn’t end up on the official report). I never heard a «that’s not our job» comment.
I would recommend Steve to anyone, and I would definitely use him again in the future.

I was in the process of doing a refinance when at the last minute my banker told me I had to have a termite inspection and Section 1 clearance. I needed to get the clearance in a very short amount of time, and Steve was the only company I called that could both get some repairs I knew would need to be done for the section one clearance and get me the finalized report in time. Steve put me in touch with Pat Gavin here in South San Francisco, and he and his crew came out that Saturday. He did the repairs on a time and materials basis and was able to resolve all of the known issues prior to Steve coming out. Once Steve came out he was able to perform the inspection and get me the report the very next morning. I would recommend Steve to anyone who needs a termite or home inspection. Steve and Pat make a great team!

I would recommend Steve to any of my friends. I found Steve when I was searching for a home inspector and termite inspector on Google since I was afraid to use inspector recommended by my real estate agent (who is also the seller agent :) I am glad to have stumbled into Steve’s website.
I called the number on the website and Steve answered right away. I asked for a quote and his availability. On the day of the appointment, I thought I was going to be late, so around 12:30 PM I called to move my 2pm appointment to 2:30pm. It turned out my original appointment was for 1:30PM. Steve was able to accommodate my new time. I didn’t sense any attitude from him.
Steve was on time to meet me at 2:30pm and he was super friendly. He was patient and very thorough during the home inspection, pointing out some issues that he saw with the place. I could tell that he has a lot of experiences in his field.
As Nicole L. said on her review, I am too surprised to see any negative reviews on Steve. None of my friends who recently bought houses can recommend their home inspectors; but I can. Steve had more than 20 years experience and was able to help me made my purchase decision on my new home. (Even my real estate agent said that Steve is good)

Well, since this rainy season has happened we have realized once again this guy is so far off it’s sad. Last Monday I was on a ladder cleaning debris out of a gutter and realized the roof was not touching the gutters on the sides of the house. No flashing (except 10 feet of it) and not one shingle over lapped onto the gutter. 90% of my eves and beams need replacing. Along the side of the garage one wall is bulging and sure enough needs replacing. During the inspection I even mentioned to Steve my friend (a general contractor) said we should replace the siding on that wall of the house and Steve (after reviewing carefully) told me he did NOT believe there was a problem with that wall at all. I can not believe any realtor would refer this guy or his company.
I AGREE WITH EVERYTHING WILLIAM T OF HALF MOON BAY SAYS!!!

Had Steve come for a 2^nd home inspection prior to reaching 1-​year warranty expiration. He was a bit houghy with my aunt & uncle who were there for the inspection as I couldn’t be home due to a new job. Steve made me feel bad that they were hassling him. I tried to schedule him last minute so called him on the weekend. Don’t call him on weekend, Steve doesn’t like that, and he gave me a hard time about that as well. I give him 3 stars though as he is experienced and provided a report within 24 hours. He does professional work, but I am not sure if I would use him again after getting so much flack from both him and my relatives about their unpleasant experiences with each other.

We hired Steve to inspect our home-​to-​be. He and his colleague came right on time were friendly, careful, and proficient checking for pests and contracting/​safety issues. They also quickly produced reports with color photos and annotations that are clear and concise. They emailed the reports to us which we were glad to get. This process of homebuying involves far too much paper for our tastes and it’s nice to have the inspection reports at our fingertips any time any where in our email accounts.

This is my response to Steve after he commented on my review:
«On your website, you have a link to „Request Inspection“ — interested customers fill out the form and submit the request to either book a home inspection or request more information — this is provided for the ease of the customer, right? Because we’re in an era of doing most everything electronically, right? If the form doesn’t get to you for some odd technical reason, is it really MY JOB to call and ask why no one has responded to me? Perhaps you should make sure your electronic form is working properly. I’m entitled to write reviews based on the services (or lack of services) I received. »

Steve was great to work with — experienced, professional, and responsive. I received valuable information and advice during his walkthrough, and had my report w/​in 24 hours after his inspection. I would use him again.

RE HOME INSPECTIONS and TERMITE INSPECTIONS
If you are buying or selling a home, it’s important to get a good home inspection. This is especially true for buyers who want to know what they are getting into. (Sellers too should want a good inspector so there are no nasty surprises during escrow.) If you are looking for a great home inspector who’s inspected 1,000s of homes all across the Bay Area, then I highly recommend Steve Rush from On-​Site Inspections.
My husband and I hired Steve for two separate home inspections. We were were so impressed with Steve the first time, that we hired him again for the 2^nd home inspection (on a different property) without hesitation.
Steve is very straightforward, friendly, honest and reliable. Best of all, he KNOWS homes. We’ve purchased homes in the past, and our prior home inspectors were nowhere near as good as Steve.
Purchasing a home in the Bay Area is expensive. We didn’t want to go with a home inspection franchise or some other entity that will send someone with unknown credentials. We really wanted the best for such an important purchase. Without hesitation Steve’s it.
Steve’s experience also extends to termite inspections. In both our inspections with Steve, he proved he is every bit as knowledgeable with termite inspections as he is with home inspections. It’s great to have an inspector who can leverage his knowledge on both home and termite inspections and get both inspections done for you in one visit.
Neither my husband nor I are in any affiliated with On-​Site Inspections. We just think people deserve to hire the best inspector they can when they are looking to buy or sell something as expensive as real estate. We’ve already forwarded Steve’s name to a couple of our friends who are considering buying a home or reinspecting their home.