Nationwide Limousine Service

Incredibly misleading prices on their website–
I was hoping to hire a van or minibus to shuttle 14 adults and 3 children from Hayes Valley to Hyde Street Pier on a Saturday afternoon in early March.
After looking at my options on Unilocal,I decided to check out Nationwide Limousine Service since they seem to have a lot of glowing reviews (plus they paid Unilocal to have their company on the top of the list of search results for «private shuttles»).
I reviewed their company website first to get a general idea of their prices. «From $ 59/​hour» for VIP Passenger Vans or Limo Buses, it says on the front page.
Sounds good, right?
I clicked a couple more links for more info and I get to a page that says «20 Passenger Party Van» and «20 Passenger VIP Bus» for $ 100/​hr OR LOWER and $ 95/​hr OR LOWER, respectively (
).
The prices appeared so reasonable on their website that I decided to inquire about shuttling people later on the same March evening as well.
When I finally called, I told the man on the other line what I’m looking for– nothing fancy, something that will just get the 17 passengers from point A to B.
He quoted me $ 408 (!!!) for a 20-​passenger vehicle just for the Hayes Valley to Hyde Street Pier trip! I asked whether he meant $ 48. To which he replied, «no, 4−0−8.»
Just an FYI, that’s $ 408.00 for a 2.6-mile 15-​minute drive.
He was going to continue to tell me what the cost would be for the evening trips but I just told him that their prices are misleading on their website and said goodbye.

Horrible horrible!!! I called to inquire about booking them for my wedding. I asked them send me a contract which they did. But with out ever hearing back from me or EVER signing the contract they billed me!!! And when I called to «cancel» they said that $ 180 non refundable deposit would be retained as per the contract! What the hell?! We didn’t have an agreed contract! I am now in a legal dispute and would NEVER recommend them. There are sooo many other great services in the area i would not recommending this shady, underhanded «business» to anyone. Especially a soon to be bride who has enough stress already.

Five stars for amazing service. I called at 10:45 AM asking for a 10-​pax limo by noon that same day, and it was ready in less than an hour. Carlos was our driver and we couldn’t have asked for a better match! He was an excellent guide and very understanding with our flexible itinerary. An example of the service– there was a CD stuck in the audio player of our car that kept skipping and making a clicking sound. When we couldn’t get the disc out to stop the sound, Carlos arranged for us to switch cars during our first stop. Everything from the last-​minute availability of the car to the reasonable pricing for an all-​day event was top notch. I highly recommend Nationwide Limo for those in the SF area who want reliable and courteous service!

Sam:
We would like thank you and Ebi
along with your staff for being a vital part of the success
of our daughter’s wedding day. We would especially like
to thank Ross, Albert, Wally and Elaine for making
transportation «worry free» on our family’s
special day.
Thank you again, we wouldn’t hesitate to recommend Nationwide Limousine
Service to anyone looking to take care of their
transportation needs for any occasion !!!
Barb and David

We hired Nationwide Limousine Service for a Halloween trip to wine country. We had 20 people in our party so we had quite a boisterous crew that required a little herding around, but our driver was very punctual, gracious, and accommodating, which we greatly appreciated. Thank you for an effortless daytrip — we’ll definitely be using your services again!

Hi Sam,
I’m glad I’ve chose your limo service, my family and I had a great time from the airport to my house!
The driver was very courteous and pleasant!
I will definitely recommend Nationalwide Limousine service to everyone and next time I need it, I will give you a call again!
Thank you!

Dear Folks,
Carlos, picked us up and Lou drove us home. In both cases the drivers were on time, professional and friendly.
Again, thanks for the service, you all are great. We will be calling soon for another trip in October.
Great Service!
Cheers
Stewart Barbee and Melinda Barbee

I booked NLS for my 24^th birthday this past weekend and I couldn’t have had a better experience for my first party bus rental. Maria and Carlos were extremely helpful and honest about what would be my best vehicle option for how many people I had for the best price on my wallet. Joe our driver showed up 10 minutes early so we could get set up, was very nice and professional and didn’t charge us for going 15 min over! He really made sure we had a great time and we did! Thanks again NLS for making my birthday a fantastic day! I am definitely going to book you again in the future

We hired NLS for our wedding and had a great experience.
The booking was easy and the rates were competitive.
Our driver (Sam) arrived a bit early to pick us up (which was great) and was very friendly and made us feel extremely special on our wedding day. He was amenable to some slight changes in plan/​route and, again, was very easy going.
As for the car, it was in great shape and clean (both on the inside and the outside) — couldn’t have asked for more.
All in all, there was nothing I could/​would have changed. 5 stars for sure.

Carlos was an excellent driver! The limo can was super comfortable and well equipped. Will definitely go to these guys again for our next out of town trip!

Best Limo company you can get! My friends and I decided to use this company for our wine tour for the day! Let me tell you, these guys are awesome! Very reasonable prices, the driver was very cool and totally likes his job and most important a good and safe driver! They had champagne in the limo waiting for us, of course at a very fair price! The driver was patient the whole time and made a stop as one of my friends had to use the restroom. He went out of his way to find a place for us, which was very nice! He waited at each winery for us to finish the tasting and didn’t take off, like most companies would do. I couldn’t be more happier with this company and will for sure use them again!

We booked 4 cars for our wedding day through Nationwide Limo Service and they really came through for us! For our wedding day we needed two 8-​person limos (one for each family), a Rolls Royce to get to the ceremony and the reception, and then another Rolls at the end of the night for our send-​off. It was not an easy request, but Nationwide handled it really well. I was really impressed with how many vintage cars they have in their fleet, and the cars were so much fun to ride in! Our drivers were so incredibly friendly and nice; the first driver allowed us to make a bunch of stops so that we could take photographs. Our driver at the end of the night was also super friendly and wanted to hear all about our wedding. It was so much fun rehashing everything with him as we headed to our hotel. The drivers were on time, reliable, and drove very safely. We will definitely be using their services again in the future.

We used this company for my prom 8 years ago and my youngest brother used their services on Saturday. Thank you Nationwide limo for another amazing prom experience. We sure recommend you to anyone else who is looking for transportation for their proms! Well done!!!

Thank you Maria for the excellent service. You have surpassed my expectations many times and for that I am grateful. Keep up the awesome work and I look forward to working with you again in the near future.
Thanks
Elizabeth

Excellent service all around — from the booking process through the end of the night. I was booking for New Years Eve and I knew already it was going to be a nightmare and expensive. Booking was easy and reasonable. Our party bus ended up getting upgraded and our driver, James was AMAZING! Super sweet and accommodating. Overall a wonderful experience. I will be using them again.

I used NLS for an Executive business trip from Pleasanton to San Francisco for a Wine Event. Sam and Ray are great! Very friendly and thorough when explaining options and pricing. Their driver was also very friendly and professional. Would definitely recommend them and use them again!

Worked very well with Sam and Maria. They made great suggestions and my fiancé was very happy with the end result. Driver called me in advance because the listed contact person didn’t answer the phone. They really went out of their way to get a hold of me to confirm that they were at the venue. We accommodating and waited for everyone to come out.
They are also very fairly priced an give good service. Very happy with them and even booked them for another future event. Thank you Sam and Maria and Joseph (driver).

(1) Our driver arrived early. Punctuality is always appreciated.
(2) Our driver was very friendly and professional.
(3) We took the trip to the first 49ers game at Levi’s Stadium. Our parking plans got derailed. The driver took the wheel and helped solve our parking predicament. Love him for that!
(4) Limo got stuck in the mud of a make-​shift parking lot; driver was extremely patient and calm. He assured us that we can go enjoy the game and he would make sure the limo was freed.
(5) The drive to and from were very nice and safe.
Awesome service! Awesome and clean vehicles! I recommend them :-).

Sam and his drivers did a great job supporting our company event. We had over 200 guests arriving on flights throughout the day, from all around the world. In the end, I received lots of positive feedback from our guests on the shuttle service and the timely pick up. For this event, it consisted of our own staff waiting at the terminals and calling the shuttle service when a pickup was required. We did this event the hard way with greeters waiting at the airport all day, but in the end we pulled it off! We definitely learned some things to improve for next time, such as getting all the detailed itineraries. If you’re planning a pickup service, definitely get flight information from ALL your guests! I’m sure this will allow an even more efficient pickup service.
Although most of the hard work was done by our staff to coordinate the service, I appreciate Sam’s patience and help planning the pickup locations and times. They also offered a team of his own to work the airport, however that was not in our budget. Sam was willing to accommodate our specific needs, including alcohol on board the buses with ice and coolers.
The only negative I could think of was that Nationwide could have provided my colleague and myself with a free ride from the airport to our hotel as a complimentary service. After all, we did end up spending thousands of dollars. Overall Nationwide was very professional and attentive. We look forward to working with you again in the future.

We used NLS to transport ourselves and our guests for a wedding. Our driver arrived early, was professional, and very accommodating to all our guests. I was especially impressed with how our driver maneuvered around the city (not an easy task in San Francisco in my opinion). When we exited the ceremony site, we did not have to call, she saw us and promptly greeted us the entrance. She then, drove us around some very tight spots to accommodate our desire to have photos around special areas. When we were dropped at our final location, our driver helped with our bags and made sure we were situated before we departed.
We called several companies around town. Some did not even return our phones calls. NLS responded quickly, provided an itinerary the same day, and followed through with good service. Additionally, the price was better than any quotes we had received and they were able to accommodate our group of 12 which not many were able.
We would definitely recommend and use again.