So right at the start of all of that epic rain, I needed to send a giant box to someone. I had a label, the box was good to go, and then after finding a spot in a partially flooded parking lot, finagling the door with an un-free hand and a foot, I get it up on the counter. There’s no one in the store. The one employee was sitting on the floor behind the counter packing someone’s box and it took her a minute to even acknowledge I was there. I just needed her to scan it in so I could leave. Once she got off the floor to do so, I watched a couple people trying to collect a door and get it into the van they rented. The employee there didn’t help them at all, which I know she doesn’t have to, but it would be a nice thing to do. Apathy. Apathy is all I felt.
Leslie S.
Classificação do local: 1 St. Petersburg, FL
This Ups store kept a package I dropped off for a week… then called me to tell me they do not to «return to sender» Their store clerk explained he had to do some research to find my number to contact me? despite all the tracking labels on the package from it being shipped to me As if they were doing me a favor? after a 15 min call with ups they are picking it up from my door step tomorrow. Unnecessary waist of time and this location was totally unapologetic.
Ashley F.
Classificação do local: 1 Mission, San Francisco, CA
Bad customer service. I use UPS to mail most of my packages. Thinking that all UPS Stores had GREAT customer service, I was wrong. I came in with about 6 packages stacked on top of each other. As I struggle to open the door, the two(assuming) owners watched me as I carried in the packages. One owner was ringing up a customer, the other was twiddling his thumbs near the front door. I was not greeted or offered help with my packages. Finally after standing with packages, I have to announce myself to the owner who is five feet away from me that I would like service. There is no reason for me to ever come back here. I will go two miles down the street to the other UPS store to be helped and spend my money there.