Citibank

Been waiting since 12pm and it’s now 1:30 pm no help at all ridiculous. Bad customer service

Since the new manager came in– the bank is understaff and now you can expect on a longer wait at this branch…
CITIBank on the whole though, is a teribble bank, infact, you should consider banking with a Credit Union. Same can be said about many banks out there now a-​days…
Imagine, I have a few accounts at Citibank and I have $ 5,000 in one of my account, my interest rate for the month on 5 grand was 4 cents — let me repeat — 4 cents — once again — 4 cents… that’s less than the price of an empty Corona bottle…
The banks are investing your money and making millions and you get peanuts in return like an hungry elephant…
Recently my friend went there to open a new account, they promised him $ 200.00 after 6 months of opening a new account, the 6 months was up, he had to call the 800 number so they can investigate he was promise $ 200.00 dollars and after they did, they sent POINTS !!! not money, but POINTS in his account online… so if you are 60 years old and not good with computers, your days are numbers and your points with decay in ciber-​space…
The reason I am still with them is 2 things.
1. Its convenient for me.
2. I have too many bills and other stuff linked to my checking account and at the moment I am just to lazy to do it all again.
But one day I will though… I can feel it…

First and foremost, the parking lot is separate from the ATM area so if you are coming here after hours do not park in the lot because you will be forced to walk around the entire block to the front where the ATM’s are located.
The service is fast and the lines are usually not that bad even on Saturday. There are 4 ATM’s at the front of the bank, however, sometimes the card reader doesn’t work so well so you are left in a very shady neighborhood trying 2 and 3 times to open the door to the bank.