Winwood Inn

The employees were very nice. That’s where the good news ends. We went on a weekend in early November. The hotel was not busy at all. However, our room was above the Rockin Mexicana Restaurant where we heard loud music and banging in our room until well after midnight. I asked the next day about the noise and they said it would be quieter that night. Well that was not true it was just as loud and noisy the second night. Since the hotel was empty they could have given us another room away from the restaurant.

I stayed at Winwood Inn from Thursday — Sunday. I thought everything was perfectly fine, the employees were helpful, food was great, my room was nice and had everything I needed. and the shuttle bus driver Damon is soo friendly and wonderful! The bus shuttle is soo convenient, and under special circumstances, like for me and my boyfriend, after we were dropped off at the ski resort, we realized we left our lift tickets (which came with the ski and stay package) in our room, so I called the Inn and they sent the shuttle back over to pick us up even though it wasn’t part of the schedule! That was a huge plus for us.
At breakfast, the staff is always on top of it and makes sure none of the food supply ever runs low.
Also this place is a 5 minutes drive to the ski resort, it’s so close! There are also some decent restaurants just down the road for anyone who wants food other than Mexican-​American (the attached restaurant, which is pretty good).
Overall, I had no problems with this place and would absolutely stay here again.

I am only giving this dump 1 star because the attached restaurant, Rock & Mexicana, is actually pretty good and the free breakfast wasn’t awful.
My husband and I stayed here in February for a weekend getaway to Windham Mountain. When we arrived I was informed that the deal I was promised over the phone, which included free lift tickets to the mountain, was not applicable because it was Presidents «Week.» Was I told this over the phone while booking? No. So I was already upset before we even went up to our room. And the price was not adjusted even though we now had to shell out money for lift tickets!
The room was large with a separate living room area. I was actually impressed. Until I noticed the thump thump thump of someones loud music. I assumed it was our neighbors and it would eventually stop. So we left our room to get some food and drinks. We came back at night to discover that the music had not stopped and our room was in fact located over the kitchen of the attached restaurant. It was like 12am or 1am and the staff was cleaning up and blasting music right below our room. My husband was nice enough to go down to the front desk and ask for another room. The staff was not very accommodating, they acted like they couldn’t move us, although they finally did thanks to my husband’s persistence. The whole process took 30 minutes, which is ridiculous. Our new room was luckily much quieter — and MUCH smaller. So small that the door basically opened up into the wardrobe that held the TV. Was the price adjusted? No.
We originally chose this place because of the promised shuttle to and from the mountain. It turns out that parking at the mountain is easy and free, so we never utilized the shuttle. I tried to the last day, when I didn’t feel like skiing and I thought I could meet my husband at the mountain after he was done, but the shuttle apparently only goes FROM the mountain in the afternoon. Like dropping me off when you’re going there to pick people up would be so difficult?
This place is rundown and poorly run. The staff is not friendly. Visit Rock & Mexicana, it’s worth a trip, but DO NOT stay here. It is a waste of money.

this place is terrible, don’t do it! The service is horrible, people are mean, the rooms are gross and overpriced. We were there for new years, and the water went out. There was no running water! this place is really a rip off, and the people who work there, hate anybody from NYC. They are rude and unhelpful. Don’t waste your money here!