Liars! I took in a brand new dress to have it pressed only. Literally, the dress came out of the bag after being tried on and went directly to the cleaners. It is a quality(fairly pricy) 50s reproduction dress. When I got home and went to take the dress out of the bag from the cleaners, I noticed several spots on the front of the dress that look like chemical burns and then two large all the way through holes. I immediately took the dress back up to show them and they refuse any responsibility. They tried to tell me that I must have spilled bleach on it at home. I was so incensed and insulted that I nearly lost it. We are regular customers of the cleaners and I had just picked up a $ 90 order. You would think they would do a better job of taking care of their customers and owning the responsibility in what clearly is either chemical burns or burns from the press. We will never use this cleaners again and I will never recommend them to anyone. Now I’m out an expensive dress and they are out two longtime clients with lots of drycleaning.