Lake Tahoe Lodging Company

If you plan to rent from this company do not expect to receive your deposit back even if you leave the property in immaculate condition. After being told they were only charging $ 100 for touch up paint and $ 25 for touch up cleaning, we received the final invoice which charged $ 200 for paint and $ 60 for cleaning. They deliberately over charge clients for a profit.

The second my fiancé walked in, dirty looks were thrown our way. We could tell from the very start we were being judged by our appearance. I was only 18 years old at the time my my fiancé was only 20, so of course, from our young appearance, they didnt take us seriously. We were looking for a one bedroom and we asked the lady if there were any available. She rolled her eyes and responded so rudley. «The paper is right infront of you» We looked at the sheet and told her we were interested in one and she kept coming up with excuses as to why we wouldnt qualify. Mind you, what she wouldnt know is we are both graduated, both working really good full time jobs, engaged, have a son together, we’re very responsible and put together. Oh well they lost a paying customer.

Here is what I experienced with Lake Tahoe Lodging Company:
1. On mid Oct, we, two families, booked a rental house for thanksgiving week, knowing we need a pet friendly home, we purposefully booked in advance.
2. $ 2000+ was charged very quickly from my credit card, and we got an official renting offer.
3. Now, the very end of Oct, I received a call, and was told the house we rent was no longer available. And we need to pick from alternative ones.
4. I received a list of other options, some with one bath, some don’t allow pet.
5. When I call back to tell them I don’t like any of these, the answer is I can cancel my booking, and kindly offer «NO PENALTY» ?! on me???
6. Now I search online, good options on the entire Tahoe is booked up, knowing thanksgiving is only 3 weeks away. And what we expect to do about this multi-​family vacation?
I simply don’t understand how a management company can perform like this. Booking with them is simply stupid!

I have never been treated so poorly by a rental company. Like the other reviews stated, they are rude, condescending and really don’t give a s***. They are completely aware of the fact that there are more people looking to rent than there are properties available. And they treat you as such. They just want the application fees. Vail owns this company. The employees here are the antithesis of Vail’s customer service policies.

If you have a big family, it is cheaper to rent a house than 2 or 3 hotel rooms. Lake Tahoe Lodging company helped us find a house that fit our needs. We will use them again.

Rude, inconsiderate, greedy weasles who really don’t care if you are satisfied or not because there are a lot of tourists in the sea besides you, my poor little fished in fool. They will gladly take your money up front and then send you into a broken down, poorly cleaned abode, and you will have no recourse! I highly recommend against using this company for anything you have in mind. There — you can’t say I didn’t warn you. Caveat Emptor on this one, my friends.

DO NOT STAY HER UNLESS YOU WANT TO BE TALKED TO LIKE YOUR A IDIOT, RUDE AND UNHELPFUL. PLEASE READ MY LETTER EMAIL I SENT ABOUT MY EXPERIENCE
I PREFER THIS GO TO THE OWNER OF THE COMPANY AND MANAGEMENT TO REVIEW AND REPLY
To whom it may concern,
Wanted to inform you our recent visit at the Tata home from 7÷3−07÷7 was awful. Not only was there numerous issues with the amenities the service we got from the office was absurd. We arrived on time on the ⁰⁷⁄₃ the house was not clean the backyard was in terrible shape we had to sweep, scrub the table, and clean up to even consider having a bbq. The table in the kitchen was disgusting, sticky, just gross. We all also discovered random bugs in the bed and couches. We specifically chose this home for the fenced backyard for our dog, wifi, and TV in the room. We called the first day to inform the cable was not working in the room, only to be told, «well NOBODY is going to come out being that the 4^th of July is tomorrow, maybe you should go to the beach.» In other words what we’re calling about is not important enough to try to fix, I was even told to, «call the cable provider myself» but how can we do that if we don’t own the home. the woman was beyond condescending also we informed her the WIFI was down and not working which we could not get in contact with relatives and (ill relatives) all cell phones went down which we had to drive away from the home to make/​obtain calls. The answer we got was, «well it worked when I was there.»
Anytime we called about this any issues it was not helpful and with lots of attitude, I didn’t think I had to explain why these amenities were so important and why we chose to rent. We got a call from the same rude woman to be told a cable man will come but we had to be there on Sunday from 1−6pm, which someone did only to have to call the office since he didn’t show at 6pm and he finally came at 7pm and fixed the box only to short out 1hr later. So that was a day wasted for someone to have to stay, wait and waste their day in Tahoe. My grandmother must sleep with the tv on to avoid stress (medical issue, no need to go further) Also asked if we made long distant calls (since we all didn’t have ANY phone service) would we be responsible, this is my answer, «well we won’t charge you, most people have free long distance» (referring to owner of the home but didn’t offer to check)
To not have any cell service and internet access was a must, and to be only told that is not guaranteed and to get horrible rude service every time we called was uncalled for and a complete inconvenience. We have family we need to be in constant contact and we couldn’t and nobody attempted to do anything about it. I would like someone to acknowledge my concerns and address the way we were talked to from your office and even some type of compensation. We were aware were on vacation. We were aware we can go to the beach. We didn’t need someone to tell us to do something else instead of help us when asking for assistance. We didn’t fill out the form for feedback, since we feel the office could of just tossed it out. I will never, ever rent again from your Rental company nor recommend based on my overall horrible service and experience.
We have been swamped with family illness which caused our delay in contacting you but still today talk about how horrible it was overall. We rent homes each year in Tahoe and this was by far the absolute worse. We paid for the services we expect to get bottom line that wasn’t a concern.

From beginning to end, my rental experience with Accommodation Station was GREAT! Everyone in the office was helpful, courteous and pleasant to work with. The rental cabin was awesome and was everything I expected from the literature and reviews. It was also great to have after hours EASY key pick up and they are open 7 days a week to drop off your keys in person! I will definitely be coming to them again for a rental.

dont rent from this place theyll take all your deposit and give you a bunch of bs

I would never recommend anyone rent a property from them, or risk putting their vacation in the hands of these rude judgmental property renters. I rent from them, my unit was not throughly cleaned upon move in and every month i go to pay rent is an unpleasant experience
They never plow my driveway in any sort of a timely manner, and snow removal is supposedly included in monthly fees.
Tahoe is a friendly mountain community and there are multiple offices that offer better, kinder, more efficient service

Do not rent anything from these people! They are a complete scam! We rented a house for the weekend and was completely blown away by how horrible the experience was. First of all, there was NOO hot water! Are we in the 19^th century? I would expect hot water to be very basic amenity now a days and they can’t even be bothered to check that before we moved in? Also, the house was not clean at all. There were tons of stains in the tub and spider webs everywhere. I don’t mean webs all the way up in the corner of the ceiling but just by the sofa, the stairs etc. Just looks like they didn’t bother to clean the house at all. The TV in one of the bedroom was broken as well. Not that I need to watch TV, but it just shows how careless and unprofessional these people are. The lights on the porch and in the hot tub was also broken so basically we couldn’t do anything at night. I don’t see how they can even rent this place out to people who are paying hundreds of $$ a night? The entire house was decorated with 80/​90s appliance and décor, it’s a great place to throw a 80/​90s themed party I suppose. There was no WIFI or internet service, I guess that goes with the 80/​90s theme? Over all, I would give ⁰⁄₅ stars but Unilocal is forcing me to give them a 1 star. I guess the house itself didn’t collapse so they deserve one star?

Such a great move in experience! Our home was spotless upon move in– even down to the blinds! The carpets were steam cleaned, the locks were changed, our backyard was cleared of pines and trash, and our bathtub was even re-​corked. The staff have been helpful and did wonders keeping us in the loop so we could get into our new place as soon as possible! Thank you Accommodation Station– we love our new home!

I really like these people! I had previously been treated like dirt from Emerald Realty, so I was really nervous about a new company. But my husband and i are so glad we did. They were really nice, well staffed, and very professional from day one. When the owners of the home we lived in sold, they offered to help us find a new one to rent asap (even though I had already found one suitable for us) they did not scam us out of our deposit, in fact, they provided receipts and proof of all that we were charged and I really liked that. The last place sent me a post it note with a list of unfair damages we were being charged for such as «new towel rack»??? Through our year of renting here, they were always very helpful with anything we needed, such as repairs etc. I liked their service so much in fact, that I recommended them to my new and current landlord to use on one of her rentals she was looking to use a management company for. I always try to stear my friends and fellow renters away from dealing with other shady rental companies, and to pop in to Accommodation station when their looking for rentals, so far so good! :) Although I am not renting w/​them at the moment, if we are ever in the market to rent again we will probebly go to them first :)

We had a great relationship with this rental agency until my husband and I moved out and we were charged extra money from their cleaning lady for «touch up cleaning.» I clean houses for a living! The cabin was in perfect move in condition when I left it. Just advising to clean the carpets yourself so you don’t get charged xtra fee’s. The carpet charge was pretty high too. If you rent with this agency, do the cleaning and carpet shampooing yourself, and definitely be there for when the rental agent does the final inspection

They are quite helpful and include the cleaning fee and tax in the quoted price. Have been very helpful every time I have used them.
They have some really beautiful houses and Sunday night is free with Thursday and Friday reservation.
Also look at VRBO and HomeAway if you need an alternative or can’t find a house with them.

This place is amazing. I have stayed with them a couple times and the staff has always been amazing. They were super flexible with my travel needs and were great on the trip. I also like that they use a combination to pick up keys after hours (some places just leave them out). I highly recommend staying with them.

What a smooth transaction. The staff at the location was really nice and helpful. I plan to book another rental in the near future.