Jiffy Lube

Too expensive for me. Seemed double the price of some oil changes. Then they tried to get me to buy a ton of other things. When I saw the prices, I could go somewhere else for half the price. Won’t be going back.

I love this location of Jiffy Lube!
I have been there twice now, and have not had to wait longer than normal for an oil change. My most recent visit was on a Sunday morning, and the staff was incredibly friendly and quick. They were done with my car in under 40 minutes. Specifically, I think the employee’s name was Gavin, was very helpful and did not pressure me to replace anything that I did not want to.
However, during my visit I requested both a standard oil change as well as the free brake inspection. They did the oil change quickly and efficiently, but they forgot to do the brake inspection. I don’t consider this to be a huge downfall but it would have been nice to have it done all at once. Hence 4 stars instead of 5.
Overall, I am happy with this location, and will definitely be back next time my car needs maintenance.

Poor service and slow to say the least. The updates from staff about the estimated time is unrealistic and it seems like they avoid you. The only job they had to do were to replace tires and that took a total time of two hours and 30 minutes. Absolutely outrageous.

Nice new location, they are a little slow, but it’s because they take their time.

Six weeks ago I had my mothers car serviced at this location. I needed to get the safety and emissions done as well. The car failed for tires and one set of brakes. I had them replace the tires and brakes. I asked them to complete their «free brake check» on the other set, they said the other brakes were fine but they recommended an alignment too. It’s my fault I trusted these «professionals» to give me an opinion on the status of my mom’s car. Well I just had to put the other set of brakes on, after reaching the rotors. I’m also paying for another alignment because the tie rod needed to be replaced, something they could have told me before I paid for them to align it. Also, I had to pay for another oil change (500 miles after my Jiffy lube experience) due to another repair they should have caught and suggested repair before the oil was changed. The experience I had at this location was awful. I was told a few hours at most for tires, brakes, safety inspection, emissions and oil change– they had the car for 8 hours and I had to come back the next day to finish the inspection. Luckily, I live close so I walked home after waiting an hour in the lobby after being told my car would be right into the garage but still sat parked in front of the store. Save yourself a headache and drive down the road to another location, this place is a joke. A woman in the lobby said to me, «I’m not sure if he (JL employee) is always like this, or if he’s just stoned» I will NOT go back.

I didn’t have any problems with wait. (Of course I went on a weekday in the morning). They were quick, polite and did a more thorough vacuum job and window washing than other jiffy lubes I have been to.

So Upset! I have never had such terrible service by a Jiffy Lube! I needed to get the safety inspection for my van. I decide to use the Jiffy Lube store close to my home and work, by the new Walmart and Costco in South Jordan. Arrived at 11:30 (during my lunch break from work). Drove up to the inspection bay, employee greets me, informs me it will be around 15 minutes to get the van in and the inspection should take around 10 minutes. I said great, thinking I will have time to grab some lunch on my way back to work. Wait for about an hour, van has not moved. Another woman comes in with 4 little kids. She notices that I and another gentleman have been waiting for a while and asks us how long we have been there. I tell her an hour, he has been waiting for about 50 minutes. She then tells us she left her car there 2 hours ago, feeling positive that it would be done by the time she got back, however, her car is not finished. Employee finds me and informs me it will be another 15 to 20 minute wait, then the 10 minutes to do the inspection. I am pretty upset at this point, however since I have waited one hour, I don’t want to leave after waiting this long. I continue to wait, until I look at the time and realize I have now been there for over 2 hours and I cannot wait any longer. The van has not moved in 2 hours. I am now over 1 hour late from my lunch and still no safety inspection. I cannot believe this just happened! I have been a loyal Jiffy Lube customer for years and have loved the service I received in the past. DO NOT USE THE JIFFY LUBE IN SOUTH JORDAN!!!

40 min wait time turned into 2.5hrs. Person in front of me gets 50% from the manager but I get a «sorry if you had to wait long». Nice guy behind the counter but if you can’t keep track of that info you can’t run a good oil change service. Needs better oversight.

New location and extremely clean. However an hour an a half for an oil change, really? Which I was going to have them do the state inspection there too, but I noticed the vehicle that was getting a state inspection had already been there for an hour. How do I know that cause I noticed it while they were changing my oil. I have never had such a bad experience at a jiffy lube and it wasn’t just me. The rest of the waiting room was complaining too because their cars weren’t even in the bay’s yet. They had 6 people working which seemed like it is normally plenty for a jiffy lube. It’s safe to say I will not be going back. Corporate jiffy lube needs to do a better job at training employees specially ones that are opening a new store.

This is a brand new location and I have to say I am happy with it. Its right next to Walmart and Costco so if I end up having to wait for a while I can just walk over to Walmart instead of staying in the waiting room the entire time.
So they have been open for almost a month now and the place is still super clean. You can feel that its new. The waiting room is larger than most jiffy lubes ive been to in the past. They don’t have a TV though but they do have free WiFi, you just need to ask an employee for the password.
The staff were all pretty friendly and helpful at explaining everything. But just like every jiffy lube you just need to watch out for upsells (them trying to sell you extra services). I would say that the wait was avg.