Bad Apple

Can you say a billion cases to choose from?!? These guys were really friendly and passionate about what they do. I went in to buy an iPhone and some accessories and they made the process fast and easy with quick answers to all my questions! I will definitely be back!!!

iPhone 5… screen had separated from case…$ 25 and 20 minutes later they have me fixed up with a new battery and the screen back in place. Fast, friendly and fair!

I was stupid and broke my SIM card tray when trying to insert my brother’s SIM card in my phone. Heard about bad apple from an employee at Best Buy and headed to the one on Redwood. They were very nice at bad apple and were able to fix it the same day. My SIM card can now be read and works well. Highly recommended! :)

Had them replace a broken iPad screen and it was done quickly and looks great! Wonderful service and good prices. With my dependence on Apple products I hope this place stays around because they provide a wonderful service!

Wow! These guys are fast, friendly, and EXTREMELY fair! Other places were trying to charge $ 80 more to fix my iPad and they did it in less than 24 hours and perfectly!
Don’t waste your money anywhere else! These guys are the absolute best!

If you dropped your phone and shattered your screen like I did, head over to Bad Apple and they’ll get you taken care of. I dropped my phone off and got it back good as new in 90 minutes. They charged me $ 100 plus tax for an iPhone 5S screen replacement, and the Apple Store quoted me $ 130 plus I would have had to come back another day.

Great customer service! David really helped me in a jam when I needed to get my phone in good condition returned to the AT&T store. He is going above and beyond to make sure it gets there on time. Thanks a lot David!

Good place to take your sick Apple devices! Had an iPhone 5s with a cracked screen and dirty camera. In an hour they replaced the screen, cleaned the camera (yippee no more dusty spots on pictures), and they even tested the battery so I had it replaced as well. Amazing customer service! Anytime I need an apple repair I am coming here, even with the hour drive they are worth it!

They repaired my wife’s Samsung Galaxy. The glass on on the front screen was cracked. The phone worked ok for four months and then the touch panel started acting erratic. The phone was unusable at this point. Not sure if it was poor quality components or workmanship or both. They were unwilling to repair the phone again because it was one month past their three month warranty. It was disappointing that their warranty period is so short and even more disappointing that they were so inflexible. The store wanted another $ 110 to fix the phone which we thought was unreasonable.

My iPhone screen popped out of the casing a bit and just needed to be unscrewed and popped back in. The actual Apple Store said they would charge me and they didn’t have an appointment open for 2 – 3 days! I walked right into Bad Apple and they fixed my phone in less than 2 minutes at no charge! That’s the kind of customer service that keeps customers coming back.

Fast and friendly. Maybe could be a bit more personable, but other than that good experience and good work. Would recommend to anyone needing phone repair!

I took my I Phone 5c into Bad Apple Store on Redwood Rd. after some water damage (don’t ask) The people there are both friendly and professional, but as hard as they tried and after they got it functional the camera couldn’t be saved. I had already purchased a 5S some months ago so I wasn’t without a phone. I asked them if they could retrieve my pictures from my 5C and they said sure… after just thirty minutes, they had my pictures transferred to my 5S. My only charge was what they quoted me to look into my washer, I mean water damage… please take your phones here…

Another happy customer.
These folks are awesome. We called because we were just traveling through. They had the part we needed and were able to fix our phone within a few hours. Great price, great service. Another five star review.

Fast service, professional work and great customer service! My daughter broke the screen on her iPhone 5c. They fixed the screen for far less than Apple and did it in less than half the time. They also gave me a great deal on the tempered glass screen cover to help from future breaks. We’re very happy and will (hopefully not) be back! — Nicholas L

These guys are the best. Very professional — and totally about customer service.
If you need anything done go to these guys. I had a piece of a broken jack in the headphone socket. Totally stuck — no way to use the phone as it always thought I had the headset connected. I walked into the South Jordan store and asked for options. The engineer looked at the phone and said he’d need an hour — would take apart the phone and he should be able to push out the broken piece.
When I asked how much it would cost — he said that there are no parts and hence he wouldn’t charge me. What a place — really about the customer satisfaction.
Thank you Bad Apple !!!

After my son threw my iPhone and shattered the screen, I looked for different places that replace screens. I found that Bad Apple had both a competitive price and great reviews.
It was so fast, I dropped my phone off and within an hour it was done and it looked like new. I’ll definitely keep this place in mind if I have another accident.

I came here after hearing a rave review from my brother. My iPhone speaker was SUPER quiet during calls. I took it to the Apple Store and they offered to replace the whole display for $ 129, which «might» solve the problem. Seemed pretty drastic to me, so I brought it to bad apple. They offered to replace the ear piece only for $ 30. Great deal. However, it turns out that the part was just dirty. They cleaned it for free and sent me on my way. GREAT customer service. I’ll be back any time I have an apple problem. Can’t recommend these guys enough.

I needed to have a battery put in my IPhone 5. I had already purchased the battery so I was not purchasing a battery from them. All the other places I’ve been would not install the battery for me. The man I spoke with understood my frustration. Even though they weren’t able to guarantee my information would be accurate and complete. They told me upfront so I could make an informed decision as to whether I wanted to install the new battery. They told me about 15-​minutes. When I came back they acknowledged I had returned and they were almost done.
We need more customer service like this. Most of the time your not even acknowledged when you enter other businesses, they could care less how long you have to wait, and your lucky if what you buy or had fixed ever works as intended.
Thank you for caring and your kindness and the great job you did. So happy to have you so close. We really need a place like yours. Where could we go to have our iPhones fixed except for an overly priced Apple Store. Thx guys. SoPearson

I can’t get enough of these guys! They are so nice and professional. They are fast and willing to answer any questions. My iPad Air screen has been broken twice and every time they’ve had it completed and nicer than it was before. The cost is very inexpensive compared to other retailers, plus I love supporting local businesses. I recommend them to everyone I know.

Went in recently to have my iPhone repaired, It had a cracked screen and damaged display. They fixed it in about an hour and a half and charged a fair price.
Great customer service, clean shop, fair prices, quick/​quality service, convenient location. No complaints, I’m a happy customer!